JOB SUMMARY:
The Wardrobe Attendant at Saracen Casino Resort is responsible for greeting guests, employees and vendors, and answer phone calls. They are also responsible for the issuance, maintenance, and tracking of team member uniforms. This includes scheduling appointments, ordering and maintaining supplies for the wardrobe office and uniforms. Provide support to the wardrobe department to include: perform all tasks involved in the processing of uniforms inbound and out bound. Receiving, scanning, auditing, inspecting and putting away garments from the cleaners, as well as shoes, and accessories. This role supports both back of the house operations and front-line team members by ensuring uniforms and wardrobe items are clean, organized, and readily available. The Wardrobe attendant plays a vital role in maintaining Saracens high standards of professionalism and presentation. All duties are to be performed within guidelines of the Saracen Casino Resort policies and procedures, Internal Control Standards and objectives
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
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Perform work assigned by department supervisor.
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Assist filling out initial paperwork for New Hires
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Assist with fittings to ensure proper uniform size and appearance
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Inspect uniforms for damage or wear
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Put names on items and clothing
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Put names in accounts and put clothes on accounts
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Count inventory, organize and maintain inventory in the uniform storage area
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Maintain confidentiality and professionalism in all wardrobe matters
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Weekly terms and outstanding reports
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Put uniforms in system/for repairs and pars
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Process cleaner’s check-in and receive process and report
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Work with other departments to ensure a smooth transition for all new employees in receiving their uniforms.
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Barcode new and old items
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Ensure copies are made of all paperwork used in the office, including new hire packets
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File employee information cards.
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Keep up with Cintas inventory and usage
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New hire packets stappled and given to new hires
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Scanning and bagging garments to be sent to cleaners
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Receiving, auditing, and inspecting garments from cleaners
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Restock garments returned from cleaners as well as accessories for re-use
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Assist in moving and carrying boxes of uniforms for delivery and storage as needed.
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Using a personal computer, delete non-useable garments, send/receive dry cleaning and enter data for reports including repairs.
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Maintain a clean and safe work environment.
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Provides exceptional service to all employees and communicates in a pleasant, friendly, and professional manner always. Maintains a professional work environment with supervisors and staff.
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Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
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Attend all necessary training meetings.
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Perform all operations of fitting for shoes, getting signatures and checking for employee las issuance of shoes
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Assist in other projects, as directed.
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Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by 24-hour schedule.
QUALIFICATIONS/REQUIREMENTS
The requirements listed below are representative of the knowledge, skill, and/or ability required. To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily.
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Must be a minimum of 18 years of age or older upon employment
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High school diploma or its equivalency preferred.
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Two years of office assistant in a wardrobe setting.
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Must possess excellent communication skills.
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Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.
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Work nights, weekends and holidays as required.
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Ability to write routine correspondence and to speak effectively to the public, employees and customers.
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Must have the ability to deal effectively and interact well with the customers and employees.
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Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
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Applicants must be able to substantiate a safe driving record within the parameters acceptable to our liability insurance carrier.
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Ability to write routine correspondence and to speak effectively to the public, employees and customers.
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Must be able to be approved for and maintain a valid gaming license.
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Employment is contingent upon a favorable outcome of a background investigation and drug screening.
PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
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You must be physically mobile with reasonable accommodation and be able to maneuver to all areas of the casino.
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Must have manual dexterity and ability to stoop, stand, bend, kneel and stretch arms above head.
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Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights and dust.
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Must have the physical ability to work with extreme weather as well as the ability to lift 50lbs, to squat, stand or bend repeatedly.
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Maintain physical stamina and a proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.
Saracen Casino Resort is an equal opportunity employer.
