CULTURE:
Join a team that's been welcoming guests for more than a century. At Pinehurst our Culture is critical to delivering a consistent guest, member and employee experience. Our Purpose is, “As the Cradle of American Golf, we honor timeless traditions and inspire legendary stories, one smile, one round, one moment at a time.” Our Values are; Genuine Hospitality, Be Trustworthy, Good Stewards and Inspired Innovation. If you’re seeking a heartfelt workplace then Pinehurst is the place for you. Every role contributes to upholding our treasured culture, performs their job duties consistently and handles other job duties as assigned in our ever-changing environment.
SUMMARY:
The Audio Visual (AV) Technician is responsible for the setup, operation, maintenance, and breakdown of all AV equipment for live events, meetings, and presentations. This hands-on role requires technical expertise, a proactive mindset, strong communication skills, and the ability to deliver seamless, high-quality AV experiences in a fast-paced environment.
EDUCATION and/or EXPERIENCE:
High School Diploma required and a minimum of 1 year of hands on AV experience in a hospitality, corporate or events environment; or an equivalent combination of education & experience. Associate’s or Technical degree in AV Technology, IT, or a related field preferred. AVIXA CTS certification or similar credentials a plus.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- This position involves driving a company vehicle and/or company insured vehicle. A valid driver’s license is required, along with successful completion of a pre-employment Motor Vehicle Report (MVR) and annual MVRs, according to company guidelines. Follow safe, defensive driving practices at all times, obey all traffic laws, regulations, signals and markings, use a seat belt, and follow Company policies and procedures, including the Substance Abuse Policy. Never drive while under the influence of drugs, alcohol or medications that may impair your ability to operate a vehicle safely, report any accidents immediately and cooperate fully with insurance claims investigations.
- Operate, install, and troubleshoot audio, video, lighting, and projection systems.
- Execute full event AV setups including microphones, speakers, mixing consoles, projectors, LED displays, video conferencing systems, and lighting controls.
- Collaborate closely with internal teams, event coordinators, speakers, and performers to meet all technical requirements.
- Provide on-site support during events, ensuring real-time problem-solving for audio/visual issues.
- Maintain inventory and perform preventative maintenance on AV equipment.
- Drive a company vehicle to transport AV equipment as needed. Must follow all traffic laws and company safety protocols.
- Provide exceptional customer service with a professional, positive attitude when working with clients and colleagues.
- Stay current on industry trends and emerging AV technologies to help identify and implement innovative solutions.
- Deliver occasional after-hours or on-call support based on business needs.
- Uphold and enforce all safety policies, procedures, and cleanliness standards.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel, reach with hands and arms, and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand, walk, climb or balance and stoop, kneel, crouch. The employee must be able to lift, carry and move up to 60 lbs. Frequently required to stand, walk, bend, kneel, and climb ladders or lifts.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be exposed to loud environments, dark or low-lit spaces, and confined areas. Primarily indoor work with occasional outdoor setups depending on event requirements.
Pinehurst, LLC reserves the right to transfer any Employee from his/her current job assignment or location to another job assignment or location as needed, either on a temporary or regular basis.
