Top 2 Patient access coordinator Jobs in Pinehurst, Nc

Referral Coordinator
Pinehurst Surgical Clinic PA —Pinehurst, NC
- Full-time
- Customer service
- Medical office experience
- HIPAA
5d
Patient Experience Coordinator
Carolinas Center for Oral & Facial Surgery —Pinehurst, NC
- Full-time
- Dental office
- Surgery
- Mid-level
- Paid holidays
- Health insurance

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Admission Coordinator
Summit Home Care & Hospice —Columbus, OH
Complete pre-surgery calls and/or confirmation calls. Responsible for contacting potential patients and physicians regarding services, field intake calls,…
$24 - $30 an hour
Quick Apply
Registration Coordinator
The Ohio State University Wexner Medical Center —Columbus, OH
The Registration Coordinator is responsible for scheduling appointments with patients, taking incoming patient and provider calls, coordinating the check-out…
1d

I want to receive the latest job alert for patient access coordinator in pinehurst, nc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

patient access coordinator jobs near pinehurst, nc

Patient Experience Manager jobs in Poughkeepsie, NY

Patient Experience Manager jobs in Sacramento, CA

Patient Transport jobs in Mesa, AZ

Patient Experience Manager jobs in Saint Augustine, FL

No Experience Necessary jobs in San Jose, CA

Patient Experience Manager jobs in Jacksonville, FL

Patient Transport jobs in Tulsa, OK

Referral Coordinator jobs in Puyallup, WA

Referral Coordinator jobs in Atlanta, GA

Referral Coordinator jobs in Torrance, CA

Clinical Research Coordinator jobs in Richmond, VA

Referral Coordinator jobs in Bakersfield, CA

Project Coordinator Remote jobs in Charlotte, NC

Referral Coordinator jobs in Spring Hill, FL

Referral Coordinator

Pinehurst Surgical Clinic PA -
Pinehurst, NC

Apply Now

Job Details

Full-time
5 days ago

Qualifications

Customer communication
Patient scheduling systems
Electronic health records (EHR) management
Customer service
Medical scheduling
High school diploma or GED
Computer skills
Medical terminology

Full Job Description

Description:

JOB SUMMARY

The Referrals Coordinator manages incoming and outgoing referrals for the General Surgery Department to ensure timely access to care and seamless coordination between referring providers, surgeons, and ancillary services. This role verifies referral requirements, obtains authorizations, schedules consultations, and ensures all necessary clinical documentation is secured prior to appointments or procedures.

The Referrals Coordinator plays a vital role in supporting patient access, maintaining compliance with payer requirements, and promoting efficient workflow and high patient satisfaction.

RESPONSIBILITIES

Referral Management & Coordination

Receive, review, and process incoming referrals for general surgery consultations and procedures.
Ensure referrals meet payer and clinical requirements prior to scheduling.
Schedule patient consultations and communicate appointment details and instructions.
Coordinate outgoing referrals to specialists, diagnostic services, and ancillary providers.
Track referral status to ensure timely completion and follow-through.

Authorization & Insurance Verification

Verify insurance eligibility and referral requirements.
Obtain prior authorizations for consultations, diagnostic testing, and procedures as required.
Communicate authorization requirements and status updates to patients and staff.
Maintain accurate records of approvals, denials, and authorization expiration dates.

Documentation & Records Management

Obtain and upload pertinent medical records, imaging, operative notes, and test results.
Ensure referral documentation is complete and available prior to patient visits.
Maintain accurate documentation within the electronic medical record (EMR).
Protect patient confidentiality and comply with HIPAA regulations.

Communication & Patient Support

Serve as liaison between referring providers, surgeons, clinical staff, and patients.
Provide patients with clear instructions regarding appointments, required records, and next steps.
Respond promptly to patient and provider inquiries regarding referral status.
Facilitate continuity of care by ensuring follow-up recommendations are communicated.

Operational & Workflow Support

Monitor referral work queues and prioritize urgent or time-sensitive cases.
Assist with tracking referral metrics, turnaround times, and scheduling efficiency.
Collaborate with scheduling, clinical, and authorization teams to optimize patient access.
Identify workflow improvements to enhance referral processing efficiency.

Requirements:

QUALIFICATIONS

Education & Certification

High school diploma or equivalent required.
Medical office certification or healthcare-related training is preferred.

Experience

Minimum 2 years of experience in a medical office, surgical practice, or referral coordination role preferred.
Experience with insurance verification and prior authorizations is strongly preferred.

Knowledge & Skills

Knowledge of medical terminology and referral processes.
Understanding of insurance requirements, authorizations, and payer guidelines.
Strong organizational and multitasking skills.
Excellent communication and customer service abilities.
Proficiency with electronic medical records and scheduling systems.
Ability to manage multiple priorities in a fast-paced clinical environment.

Physical Requirements

Prolonged sitting and computer use.
Occasional standing, walking, and assisting with patient flow.
Ability to lift up to 20 pounds as needed.

Apply Now

Refine Your Search

patient access coordinator jobs in pinehurst, nc

Referral Coordinator

Patient Experience Coordinator

Explore jobs in cities nearby

I want to receive the latest job alert for patient access coordinator in pinehurst, nc

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected