Top 607 Customer experience coordinator Jobs in Piscataway, Nj

Concierge Coordinator RN - Medical Tourism - Hopewell - Full-Time - DAYS
Capital Health —Pennington, NJ
- $86,528.00 - $113,630.40 a year
- Full-time
- Bilingual
- Nursing
- RN License
- AD&D insurance
- Disability insurance
11d
Bilingual Chinese/English Office Coordinator
JS Homecare Agency of NY —Brooklyn, NY
- From $21 an hour
- Full-time
- English
- Office
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
14d
Sr. Sales Account Coordinator
Custom Essence —Somerset, NJ
- $83,943 - $123,125 a year
- Full-time
- 5 years
- Computer literacy
- English
- Health savings account
- Health insurance
Quick Apply
FT Treatment Coordinator
Confidential —New York, NY
- $60,000 - $65,000 a year
- Full-time
- Dental office
- Management
- Customer service
- Disability insurance
- Health insurance
Quick Apply
Experienced Home Care Coordinator – Russian & English Bilingual Required
ADVANCED HOME CARE SERVICES —Brooklyn, NY
- $24 - $26 an hour
- Full-time
- English
- Mid-level
- Office
- Paid time off
Quick Apply
1d
Settlement Closing Coordinator | Processor | Escrow Officer (Experienced)
Clear Skies Title Agency —Millburn, NJ
- $50,133.93 - $71,250.00 a year
- Email
- Hybrid work
- Background check
- Basic math
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Warehouse Coordinator 2nd shift
US Beverage Packers LLC —Woodbridge, NJ
- $20 - $25 an hour
- Overnight shift
- Background check
- Spanish
- English
- Health insurance
- Dental insurance
Quick Apply
Logistics Coordinator
Europastry USA —Morristown, NJ
- $26 - $28 an hour
- Weekends as needed
- Microsoft Excel
- Customer service
- Mid-level
Quick Apply
Client Care Coordinator (Bilingual English/Chinese)
Xtreme Care —Brooklyn, NY
- $20 an hour
- Weekends as needed
- English
- Office
- Analysis skills
Quick Apply
1d
Patient Throughput Coordinator RN - Full-Time - DAYS
Capital Health —Pennington, NJ
- $86,528.00 - $113,630.40 a year
- Full-time
- Nursing
- RN License
- Customer service
- AD&D insurance
- Disability insurance
Sr. Program Coordinator, LCSW or LPC
CPC Integrated Health, Inc. —Monmouth County, NJ
- $90,000 - $105,000 a year
- Part-time
- Clean driving record
- 5 years
- Licensed Clinical Social Worker
- 403(b) matching
- Health insurance
Quick Apply
Home Care Scheduling Coordinator (Bilingual Chinese required)
True Care —Brooklyn, NY
- $21 - $23 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
1d
Human Resources Coordinator - Workers' Comp
EDEN AUTISM SERVICES INC —Princeton, NJ
- $49,200 - $64,000 a year
- Full-time
- Background check
- Microsoft Outlook
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
Senior Workplace Hospitality Coordinator
Canon Business Process Services, Inc. —Parsippany-Troy Hills, NJ
- $31 an hour
- Overtime
- Hospitality
- Customer service
- Mid-level
- Health savings account
- Health insurance
Quick Apply
MDS Coordinator (RN) - $5,000 Sign-On Bonus!
Stonebridge at Montgomery —Skillman, NJ
- $105,000 - $115,000 a year
- Full-time
- RN License
- Mid-level
- 3 years
- Paid holidays
- Disability insurance
11d
Engagement Coordinator
Homesense —East Hanover, NJ
- $16.92 - $17.42 an hour
- Weekends as needed
- Merchandising
- Mid-level
- High school diploma or GED
- Paid parental leave
- Health savings account
Scheduling Coordinator
Eminence Home Care —East Orange, NJ
- $20 an hour
- Spanish
- Customer service
- English
- Commuter assistance
- Health savings account
Quick Apply
4d
Bilingual Customer Service / Care Coordinator & Home Care RN
LIFE & HEALTH HOME CARE AGENCY LLC —Perth Amboy, NJ
- $18 - $25 an hour
- Part-time
- Background check
- Spanish
- Nursing
- Opportunities for advancement
- Referral program
Quick Apply
Dental Treatment Plan Coordinator
Madison Dentistry —Madison, NJ
- $24 - $30 an hour
- Full-time
- Background check
- Dental office
- HIPAA
- Free parking
- Paid training
Quick Apply
5d
Full-time Backroom Coordinator
Homesense —Manalapan, NJ
- $16.92 - $17.42 an hour
- Weekends as needed
- Merchandising
- Mid-level
- Mentoring
- Paid parental leave
- Health savings account
10d

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Concierge Coordinator RN - Medical Tourism - Hopewell - Full-Time - DAYS

Capital Health -
Pennington, NJ

Apply Now

Job Details

Full-time
$86,528.00 - $113,630.40 a year
11 days ago

Benefits

AD&D insurance
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
Life insurance
Prescription drug insurance
Pet insurance

Qualifications

Crisis stabilization techniques
Customer communication
RN License
In-person customer service
De-escalation techniques
Conflict de-escalation
Bachelor of Science in Nursing
Bachelor's degree in nursing
Productivity software

Full Job Description

Capital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advanced technology. Capital Health is a dynamic health care resource accredited by the DNV that includes two hospitals, an outpatient center, satellite ED, and an expansive network of primary and specialty care. Capital Health Medical Group is made up of more than 600 physicians and other providers who offer primary and specialty care, as well as hospital-based services, to patients throughout the region.

Capital Health recognizes that attracting the best talent is key to our strategy and success as an organization. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we can attract the best candidates.

The listed pay range or pay rate reflects compensation for a full-time equivalent (1.0 FTE) position. Actual compensation may differ depending on assigned hours and position status (e.g., part-time).

Pay Range:

$86,528.00 - $113,630.40

Scheduled Weekly Hours:

Position Overview

ESSENTIAL FUNCTIONS

Initiate proactive communication with patients to assess their complex medical, emotional, social, psychosocial and cultural care needs
Develop and execute individualized clinical plans of care based on comprehensive patient assessments and unique hospitality preferences
Serve as a dedicated patient liaison, performing clinical inpatient rounds and serving as the primary point of contact for outpatients
Coordinate seamless patient care transitions between ambulatory and inpatient settings, including scheduling clinical consultations and providing symptom management support
Conduct clinical follow-up calls and evaluations for patients recovering from surgical interventions or complex medical procedures
Assist multidisciplinary healthcare teams, patients and families with detailed discharge planning and post-acute care coordination
Promote clear, continuous communication and collaborate directly with attending physicians to ensure the delivery of efficient, high-quality and personalized clinical care
Act as a central clinical liaison between patients, families, physicians, nursing units, guest relations and administrative support departments
Support premium VIP patient experiences, executive guest hospitality workflows and specialized health system outreach events
Coordinate comprehensive hospitality and lodging logistics for traveling individuals, including airport transportation, local hotel blocks and area dining recommendations
Assist guests with physical wayfinding, campus navigation and the seamless coordination of non-clinical healthcare services
Provide clear appointment reminders, custom itinerary coordination and pre-visit clinical preparation guidance to help families manage their timelines
Maintain active communication with clinical departments and physician offices to optimize scheduling workflows and minimize appointment delays
Escalate patient or visitor service concerns immediately, executing real-time service recovery efforts to protect the system’s reputation
Maintain meticulous documentation of all concierge interactions, special requests and service arrangements while upholding strict HIPAA confidentiality standards
Track, monitor and analyze operational metrics, including demographics, treatment paths, inbound call volumes and turnaround times from diagnosis to treatment
Prepare routine operational reports, professional correspondence, custom travel itineraries and internal departmental service documentation
Maintain constant readiness for system-wide DNV, Department of Health and Senior Services (DHSS) and CMS surveys by completing regular self-assessments against established regulatory standards
Perform other duties as assigned

MINIMUM REQUIREMENTS

Education: Bachelor’s in Nursing (BSN) required; Master’s in Nursing (MSN) preferred.
Experience: Three years of experience in healthcare navigation and/or concierge services, guest relations, hospitality, patient experience, executive support or healthcare coordination. Experience within a hospital, healthcare system, luxury hospitality or medical office environment is strongly preferred.
Other Credentials: Registered Nurse - NJ
Knowledge and Skills: Working knowledge of regulatory requirements, including DNV surveying and patient experience policy. Exceptional customer service and interpersonal communication skills. Demonstrated ability to engage with guests through professional and welcoming interactions. Practical skill in identifying issues and applying real-time solutions to de-escalate stressful situations. Professional proficiency with the full Microsoft Office Suite of applications. Solid knowledge of healthcare hospitality standards, patient privacy protocols and HIPAA regulations is preferred. Bilingual or multilingual skills are highly preferred to support diverse patient needs.
Special Training:
Mental, Behavioral and Emotional Abilities : Demonstrated ability to maintain professionalism, composure and a welcoming presence while handling multiple priorities in a fast-paced environment. Proven ability to exercise high levels of discretion and confidentiality when handling sensitive issues. Proven capacity to work collaboratively across multiple departments and disciplines. Demonstrated strong attention to detail, diligent follow-through and a self-starter mindset.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

Frequent physical demands include: Standing , Walking , Carry objects , Push/Pull , Twisting , Bending , Wrist position deviation , Pinching/fine motor activities , Keyboard use/repetitive motion , Taste or Smell
Occasional physical demands include: Sitting , Climbing (e.g., stairs or ladders) , Reaching forward , Reaching overhead , Squat/kneel/crawl
Continuous physical demands include: Talk or Hear
Lifting Floor to Waist 25 lbs. Lifting Waist Level and Above 25 lbs.
Sensory Requirements include: Very Accurate 20/40, Near Vision, Very Accurate 20/40, Far Vision, Color Discrimination, Accurate Depth Perception, Accurate Hearing
Anticipated Occupational Exposure Risks Include the following: Bloodborne Pathogens , Chemical , Airborne Communicable Disease , Dust/Particulate Matter

RN123

This position is eligible for the following benefits:

Medical Plan
Prescription drug coverage & In-House Employee Pharmacy
Dental Plan
Vision Plan
Flexible Spending Account (FSA)

Healthcare FSA

Dependent Care FSA

Retirement Savings and Investment Plan
Basic Group Term Life and Accidental Death & Dismemberment (AD&D) Insurance
Supplemental Group Term Life & Accidental Death & Dismemberment Insurance
Disability Benefits – Long Term Disability (LTD)
Disability Benefits – Short Term Disability (STD)
Employee Assistance Program
Commuter Transit
Commuter Parking
Supplemental Life Insurance

Voluntary Life Spouse

Voluntary Life Employee

Voluntary Life Child

Voluntary Legal Services
Voluntary Accident, Critical Illness and Hospital Indemnity Insurance
Voluntary Identity Theft Insurance
Voluntary Pet Insurance
Paid Time-Off Program

The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining base salary and/or rate, several factors may be considered including, but not limited to location, years of relevant experience, education, credentials, negotiated contracts, budget, market data, and internal equity. Bonus and/or incentive eligibility are determined by role and level.

The salary applies specifically to the position being advertised and does not include potential bonuses, incentive compensation, differential pay or other forms of compensation, compensation allowance, or benefits health or welfare. Actual total compensation may vary based on factors such as experience, skills, qualifications, and other relevant criteria.

Apply Now

Refine Your Search

customer experience coordinator jobs in piscataway, nj

Concierge Coordinator RN - Medical Tourism - Hopewell - Full-Time - DAYS

Bilingual Chinese/English Office Coordinator

Sr. Sales Account Coordinator

FT Treatment Coordinator

Experienced Home Care Coordinator – Russian & English Bilingual Required

Settlement Closing Coordinator | Processor | Escrow Officer (Experienced)

Warehouse Coordinator 2nd shift

Logistics Coordinator

Client Care Coordinator (Bilingual English/Chinese)

Patient Throughput Coordinator RN - Full-Time - DAYS

Sr. Program Coordinator, LCSW or LPC

Home Care Scheduling Coordinator (Bilingual Chinese required)

Human Resources Coordinator - Workers' Comp

Senior Workplace Hospitality Coordinator

MDS Coordinator (RN) - $5,000 Sign-On Bonus!

Engagement Coordinator

Scheduling Coordinator

Bilingual Customer Service / Care Coordinator & Home Care RN

Dental Treatment Plan Coordinator

Full-time Backroom Coordinator

I want to receive the latest job alert for customer experience coordinator in piscataway, nj

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