Top 4021 Mentor Jobs in Piscataway, Nj

Help Desk Manager
Confidential —Monmouth County, NJ
- $90,000 a year
- Full-time
- Background check
- Windows
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
Assistant Field Operations Manager
Signature Safety, LLC —East Brunswick, NJ
- $90,000 - $110,000 a year
- Full-time
- Management
- Construction site
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
6d
Wellness Center Mentor | Community Drop-In | 15 hours
Collaborative Support Programs —New Brunswick, NJ
- $17.50 - $19.23 an hour
- Part-time
- Clean driving record
- Computer literacy
- Writing skills
Quick Apply
Peer Support Specialist III (IRTS Southern/Northern/Statewide)
Rutgers University —Piscataway, NJ
- $27.55 an hour
- Full-time
- Spanish
- Hospital
- English
- Paid holidays
- Dental insurance
Assistant Director of HR Administration, Initiatives, and Programming
Rutgers University —New Brunswick, NJ
- $94,492 a year
- Full-time
- 5 years
- Research
- Office
- Paid holidays
- Dental insurance
Temporary Research Assistant
Rutgers University —Piscataway, NJ
- $30 an hour
- Part-time
- Mid-level
- Databases
- Analysis skills
- Paid holidays
- Dental insurance
Facilities Manager - Data Centers
CBRE —Piscataway, NJ
- $96,000 - $118,000 a year
- Full-time
- Mid-level
- Driver's License
- Bachelor's degree
- Health insurance
- Dental insurance
13d
Part Time Course Support (Project Mentor) - Summer 2026
Rutgers University —Piscataway, NJ
- From $500 a week
- Part-time
- Mid-level
- Master's degree
- University
- Paid holidays
- Dental insurance
Training and placement in SQL with Azure
Precision Technologies —Edison, NJ
- $500 a day
- Full-time
- Mid-level
- Health insurance
- Referral program
Quick Apply
Property Manager
JCM Living —Metuchen, NJ
- $75,000 - $100,000 a year
- Mid-level
- 3 years
- Continuous improvement
- Paid holidays
- Health insurance
Quick Apply
Manager Member Operations (E6131)
IEEE Corporate —Piscataway, NJ
- $84,150 - $123,000 a year
- Weekends as needed
- Office
- Analysis skills
- Bachelor's degree
Patient Access Rep I
University HealthCare Alliance —Newark, NJ
- $25.03 - $31.92 an hour
- Full-time
- Remote
- Basic math
- HIPAA
- No experience needed
Program Manager
Hewlett Packard Enterprise —Berkeley Heights, NJ
- $111,000 - $243,000 a year
- Full-time
- Computer Science
- Writing skills
- English
- Flexible schedule
13d
Head of Creative
Universal Nutrition —New Brunswick, NJ
- $165,000 - $190,000 a year
- 7 years
- Marketing
- Bachelor's degree
Quick Apply
Lead Planner - Certified Financial Planner
Zynergy Retirement Planning —Red Bank, NJ
- From $130,000 a year
- Full-time
- Background check
- Mid-level
- Finance
- Health insurance
- Dental insurance
Quick Apply
Master Barber
Tradesmen Barbershop —Jersey City, NJ
- $20.00 - $34.43 an hour
- Full-time
- Barbering License
- Cosmetology License
- Customer service
- Profit sharing
- Opportunities for advancement
Quick Apply
Chief Marketing Officer
World Wide Plumbing Supply —Staten Island, NY
- $175,000 - $225,000 a year
- Full-time
- Office
- Master's degree
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
13d
Board-Certified Behavior Analyst
Action Behavior Centers —Edison, NJ
- $80,000 - $117,000 a year
- Full-time
- Background check
- Mid-level
- Master's degree
- Continuing education credits
- Paid parental leave
Quick Apply
1d
Pharmacist *Full Time
Enexia Pharmacy —Staten Island, NY
- $60 - $65 an hour
- Full-time
- Background check
- Management
- Mid-level
- Paid training
- Health insurance
Quick Apply
Veterinarian, Partner & Equity Owner
PriorityPet Urgent Care of Freehold —Freehold, NJ
- $120,000 - $220,000 a year
- Full-time
- Senior level
- Communication skills
- Continuing education credits
- Relocation assistance
Quick Apply

I want to receive the latest job alert for mentor in piscataway, nj

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

mentor jobs near piscataway, nj

Help Desk Manager

Confidential
Monmouth County, NJ

Quick Apply

Job Details

Full-time
$90,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

ConnectWise
Managing technical support teams
Customer communication
Network troubleshooting
Help desk support experience
Data migration
Managing teams in a customer support role
Team leadership
Technical documentation
Triage
Metrics Reporting
Windows
Incident Escalation
Printer (troubleshooting support)
Microsoft Office
Dispatching
Team development
DHCP
Team management
Team training
Dropbox
Network switching
IT support
Azure AD
Customer support ticket management
Mentoring
DNS
SharePoint
Management reporting
Customer support

Full Job Description

We are a national MSP with a strong presence in the Tri-State area and clients across the United States. We are seeking a highly experienced and technically strong Helpdesk Manager to lead our support team, oversee operations, and resolve advanced technical escalations.

This role blends leadership, technical depth, and process ownership. The Helpdesk Manager sets the tone for the entire support organization — ensuring prime customer service, proactive communication, and consistent overcommunication with clients, which are the most critical aspects of this position.

Core Technical Concept Expertise (Required)

The ideal candidate has strong conceptual and practical understanding of:

Networking fundamentals, switching, firewalls, DHCP, WiFi
Azure AD, Office 365 architecture, email migrations, DNS
Windows Server environments, RDS servers, Active Directory structure
Desktop systems, domain-based environments, printers and copiers
Ethernet cabling concepts, tracing, and basic onsite troubleshooting
Security compliance concepts, network security, email security
Data migration planning and execution
Cloud document systems (Dropbox, OneDrive, SharePoint, Egnyte)
IT support workflows, ticket triage, and escalation logic

Mandatory Requirement

ConnectWise – Must have strong proficiency with ConnectWise Manage, including ticketing workflows, escalation paths, dispatch structures, SLAs, reporting, and PSA usage.

Soft Skill Requirements

Strong documentation habits
Clear, concise communication
Ability to mentor and elevate technicians
Ability to understand why technical decisions are made, not just how to perform them

Leadership & Operational Responsibilities

Team Leadership: Manage the helpdesk team including hiring, coaching, training, and performance reviews.
Operational Oversight: Work closely with our Ticket Coordinator, who handles ticket assignment, scheduling, and dispatching, ensuring the helpdesk remains organized and efficient.
Escalation Handling: Serve as the primary escalation point for Level 2 and Level 3 technical issues.
Customer Service Excellence: Maintain top-tier customer service standards by ensuring the helpdesk proactively communicates with clients, provides consistent updates, sets expectations, and avoids silence. Overcommunication is expected.
Cross-Department Collaboration: Work hand-in-hand with the Projects Department to support project escalations, enforce consistent technical standards, and provide technical leadership across teams.
KPIs & Reporting: Monitor ConnectWise dashboards, track SLAs and KPIs, identify trends, and implement improvements.
Process & Quality Improvement: Strengthen documentation practices, ticket quality, technician workflows, and overall service delivery.
Helpdesk Metrics & Accountability: Organize, track, and present helpdesk metrics including ticket volume, response times, resolution times, SLA adherence, aging tickets, and technician performance.
Reporting: Produce weekly and monthly reports in ConnectWise outlining helpdesk performance, trends, and areas requiring attention.
Ticket Review Meetings: Lead regular ticket review meetings with technicians to ensure quality, accuracy, communication standards, and proper ticket flow. Provide coaching when patterns of issues or inefficiencies are identified.

Pay: $90,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Experience:

working at an MSP: 3 years (Required)
help desk support: 5 years (Required)
Help desk management: 5 years (Required)

License/Certification:

CompTIA A+, CompTIA N+, or other IT certification(s)? (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

mentor jobs in piscataway, nj

Help Desk Manager

Assistant Field Operations Manager

Wellness Center Mentor | Community Drop-In | 15 hours

Peer Support Specialist III (IRTS Southern/Northern/Statewide)

Assistant Director of HR Administration, Initiatives, and Programming

Temporary Research Assistant

Facilities Manager - Data Centers

Part Time Course Support (Project Mentor) - Summer 2026

Training and placement in SQL with Azure

Property Manager

Manager Member Operations (E6131)

Patient Access Rep I

Program Manager

Head of Creative

Lead Planner - Certified Financial Planner

Master Barber

Chief Marketing Officer

Board-Certified Behavior Analyst

Pharmacist *Full Time

Veterinarian, Partner & Equity Owner

I want to receive the latest job alert for mentor in piscataway, nj

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected