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Front Desk Coordinator - San Luis Obispo, CA
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9d
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front desk manager jobs near pismo beach, ca

Night Auditor - Oxford Suites Pismo Beach

Oxford Suites & Hotels -
Pismo Beach, CA

Quick Apply

Job Details

Part-time
$20 an hour

Benefits

Profit sharing
Health insurance
Dental insurance
401(k)
Paid time off
On-the-job training
Vision insurance
Opportunities for advancement

Qualifications

Report preparation
Computer operation
Financial close processing
Hotel and accommodations payment processing
Cash amount verification
Customer relationship building
Hotel policy compliance
Financial transaction processing
Phone communication
Night audit
Computer literacy
Client rapport building
Greeting customers
Hotel and accommodations guest luggage handling
Answering guest questions
Compliance with security regulations
Audit Reporting
System maintenance
High school diploma or GED
Customer engagement
Daily transaction recording
Desktop applications
Hotel emergency procedures
Closing the books
Productivity software
Hotel and accommodations guest complaints handling
Data accuracy checks
Hotel daily report preparation
Hotel safety procedures
Entry level

Full Job Description

At Oxford Collection of Hotels, we don’t just provide jobs—we cultivate careers in a culture that values innovation, teamwork, and personal growth. As a rapidly growing and progressive hospitality company, we recognize that our employees are the key to our success. We foster a supportive, inclusive, and dynamic work environment where every team member is empowered to excel.

We’re looking for passionate, guest-focused individuals to join our team! Whether you're starting your hospitality career or bringing years of experience, if you thrive in a fast-paced, people-first environment, we’d love to meet you.

What We Offer:
Competitive pay and performance-based incentives
Medical, dental, and vision coverage for peace of mind
401(k) with profit sharing to invest in your future
Generous paid time off so you can recharge
Exclusive discounts at our properties—because you deserve great getaways, too!
Ongoing training, leadership development, and career growth opportunities

Ready to be part of something exceptional? Apply today and let’s create memorable guest experiences together!

POSITION SUMMARY: The Night Auditor is responsible for ensuring timely, accurate recording of property revenues. Prepares for next day business while creating an excellent first impression for the guests of Oxford Collection of hotels while maintaining sanitation and cleanliness standards.

ESSENTIAL DUTIES & RESPONSIBILITIES: All duties and responsibilities of this position are to be performed with exceptional caring and genuine guest service upholding the Oxford Collection of hotels standards and culture at all times.

Administration (60%):

Verifying and posting charges to guest accounts if needed, verifying room rates match posting details, and verifying that charges are posted to the correct departments
Complete all reports generated by RoomKey and distribute them to appropriate departments
Ensure direct billings are posted to the general ledger timely, including meeting room charges
Perform full system backups and assign wake-up calls
Performs accurate month-end processing, reporting any discrepancies to the property management team
Maintain awareness of room inventory at all times
Report guest incidents to the property management team
Accurately count and manage bank transactions, reporting any discrepancies to management
Run audit reports/journals from the front office system, Point of Service, and the computer
Make corrections and adjustments and handle all computer problems that might occur throughout the shift
Balance all revenue and settle accounts nightly, maintain files, and reset the system for next day operations
Enter all maintenance issues and requests into the maintenance tracking system

Perform all tasks in compliance with federal, state, local, food safety and sanitation requirements and Oxford Collection of hotels safety standards and security procedures. Be knowledgeable about and able to respond to emergency situations. Report any maintenance repairs needed immediately to their supervisor or General Manager.

Guest Services (30%):

Assist guests with arrival and departure from hotel, including occasional bell or valet assistance as needed, while providing positive guests experiences.
Always provide a high level of customer service, taking time with our guests to ensure every aspect of their stay is up to expectations
Register guests, verify registration details, and manage key control
Respond to guest inquiries, special requests, and concerns, ensuring optimal levels of guest satisfaction and repeat business
Provide information about the hotel, rooms, amenities, packages and promotions in addition to local area offerings and events
Maintain confidentiality of all guests and hotel information
Remain available to guests at all times at the front desk
Handle cash and credit card transactions, process guest accounts upon checkout in an efficient and accurate manner, reporting any discrepancies to property management team
Resolve guest issues using our guest recovery method
Promptly answer the telephone using positive and clear communication. Input messages into the computer.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag
Be knowledgeable about and able to respond to emergency situations

Other (10%):

Complete a daily activity log with pertinent shift information for co-workers and leadership team
Adhere to attendance policies and maintain regular availability for scheduled shifts
May be required to train on other shifts for coverage as needed
May participate in the drivers program or other hotel-related duties as assigned

Additional tasks may be assigned, modified or changed as no employee has any inherent right to any particular job or authority.

CORE SKILLS AND VALUES:

Adaptability/Flexibility: Maintains focus and a positive attitude amidst change or under pressure
Company Character: Supports company vision and values
Customer Focus: Builds positive and fruitful customer relationships
Detail Orientation: Is accurate and methodical with details and/or numbers
Ethics Integrity Values: Ably builds trust and is widely trusted
Interpersonal Communication: Relates well with people verbally and in written form
Stress Management: Functions well under stress
Team Orientation: Works cooperatively with others, establishes rapport, and is organizationally sensitive

PREFERRED EDUCATION & EXPERIENCE:

High School Diploma or GED preferred
Prior experience in customer service or hospitality is beneficial but not required. On-the-job training will be provided
Familiarity with basic computer applications such as Microsoft Office is advantageous
Any previous experience in a front desk, reception, or related role is a plus but not mandatory

JOB REQUIREMENTS

Proof of eligibility to work in the United States
Reliable transportation to and from work
Ability to work a flexible schedule including evening, weekends and holidays
Regular and reliable attendance

PHYSICAL REQUIREMENTS

Must be able to stand on feet throughout work hours
Must be able to perform simple grasping, fine manipulation, and repetitive hand and arm movements frequently
Must be able to bend, squat, crawl, kneel, push, pull, and walk on uneven surfaces on an occasional basis
While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat)
Must be able to climb stairs both inside and outside and frequently lift 20 lbs. and occasionally up to 50 lbs

Oxford Collection of hotels is proud to be an Equal Employment Opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all candidates and employees. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.

All offers are contingent on pre-employment screening.

Quick Apply

Refine Your Search

front desk manager jobs in pismo beach, ca

Night Auditor - Oxford Suites Pismo Beach

Guest Services Agent

Store Manager

Front Desk Coordinator

Front Desk Coordinator - San Luis Obispo, CA

Health Center Manager

Reservation Office Clerk

Front Desk Agent - Fairfield Inn & Suites Santa Maria

Night Auditor

Front Desk Agent - Fairfield Inn, Santa Maria

Front Desk Agent

Front Desk Agent ("Agente de Recepcion")

CCPA - Administrative Assistant (CA)

Night Clerk

Front Desk Agent

Front Desk Agent - Candlewood Suites Santa Maria

Hotel Front Desk Agent/ Night Audit- Weekly Pay/Part Time

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