Top 5 Museum visitor experience coordinator Jobs in Pittsburgh, Pa

Museum Visitor Experience Coordinator
MATTRESS FACTORY —Pittsburgh, PA
- $20 an hour
- Part-time
- Merchandising
- Mid-level
- Organizational skills
- 401(k)
- Paid time off
Quick Apply
Event Assistant
Senator John Heinz History Center —Pittsburgh, PA
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
- 403(b) matching
- Paid parental leave
Quick Apply
Tour & Docent Coordinator
Senator John Heinz History Center —Pittsburgh, PA
- Full-time
- Customer service
- Writing skills
- Mid-level
- 403(b) matching
- Paid parental leave
Quick Apply
Visitor Services Manager
Senator John Heinz History Center —Pittsburgh, PA
- Full-time
- Microsoft Word
- Microsoft Excel
- Software troubleshooting
- 403(b) matching
- Paid parental leave
Quick Apply
Fundraiser and Grant Writer
Pinball PA Arcade and Museum —Aliquippa, PA
- $10,000 - $100,000 a year
- Email
- Hybrid work
- Research
- Mid-level
- Organizational skills
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

Event Assistant
Senator John Heinz History Center —Pittsburgh, PA
This includes event document creation and upkeep, providing day-of event support, post-event follow-up, and assistance in developing social media platforms.
Quick Apply
Stadium Event Assistant (Game Day)
PSSI Stadium LLC —Pittsburgh, PA
Attention to detail and proactive approach in providing excellent customer service to all guests and fans. Assist in game day setup including staff check-in,…

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Volunteer, Ohio History Center & Ohio Village
Volunteers Ohio History Connection —Columbus, OH
Must use their own computer and willing to learn how to use Zoom if helping with a Zoom virtual program. Deliver educational programs for audiences of diverse…
Quick Apply

I want to receive the latest job alert for museum visitor experience coordinator in pittsburgh, pa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

museum visitor experience coordinator jobs near pittsburgh, pa

Museum Visitor Experience Coordinator

MATTRESS FACTORY -
Pittsburgh, PA

Quick Apply

Job Details

Part-time
$20 an hour

Benefits

401(k)
Paid time off
Employee discount

Qualifications

Customer communication

Full Job Description

Benefits:

Employee discounts
Training & development
401(k)
Paid time off

June 5, 2026

Job Description: Visitor Experience Coordinator

EMPLOYMENT STATUS: Part-time, Non-Exempt. Friday, Saturday and Sunday availability is required. Variable shifts during opening hours (Wednesday-Sunday General Admission and occasional tours on Monday and Tuesday), approximately 30-35 hours per week. Select evenings for museum events required, approximately once a quarter.

POSITION TITLE: Visitor Experience Coordinator

REPORTS TO: Director of Operations + Visitor Experience

RATE OF PAY: $20.00 per hour, plus cafe tips and commission on membership sales.

JOB DESCRIPTION:

The Visitor Experience Coordinator ensures a welcoming and professional atmosphere for all guests and is a primary resource for visitor experience and engagement information. Essential duties include opening and closing the campus, assisting the Director of Operations + Visitor Experience with daily visitor operations, promoting and selling memberships, leading Group Tours and Guided Visits, and staffing the Admissions Desk, MF Shop + Café, and galleries. Excellent customer service skills, reliability, and a positive attitude are essential.

RESPONSIBILITIES INCLUDE:

VISITOR EXPERIENCE RESPONSIBILITIES:

Lead Visitor Experience team by example. Proactively engage with visitors to answer questions and provide information.
Serve as primary point person for daily Visitor Experience operations during regular hours.
Train new associates.
Lead Group Tours and Guided Visits. These include school groups and smaller groups of adults.
Use training from Education Department to actively engage with visitors during regular open hours and incorporate into training program for Visitor Experience department.
Monitor galleries and museum buildings.
Ensure campus is ready to receive visitors, including performing routine housekeeping as needed; during times of inclement weather this may include snow removal.
Secure museum buildings at closing.
Stay up to date on point-of-sale changes and protocols; communicate updates to rest of Visitor Experience team.
Carry out emergency protocol and procedures in the rare cases they are required.
Support exhibition and education initiatives in galleries when required.

MF SHOP + CAFÉ RESPONSIBILITIES:

Provide a welcoming experience in the MF Shop + Café, including greeting each visitor and offering assistance.
Perform administrative retail duties such as receiving merchandise and annual physical inventory.
Stay up to date on merchandise and restock retail displays.
Prepare and serve coffee, tea, and food items including use of a panini press, convection oven, and coffee brewing equipment.
Maintain cleanliness of food service work areas and equipment to meet or exceed county health code requirements.

MEMBERSHIP RESPONSIBILITIES:

Actively promote and sell museum memberships to on-site visitors; this responsibility is commission-based and supervised by the Advancement team.
Work with Advancement department to build a thriving and engaged membership community.
Provide visitors with information about membership benefits.
Stay up to date on member programs and communications.
Occasionally attend member programs and events.

QUALIFICATIONS:

Outgoing, professional, personable demeanor.
Experience working as part of a guest service team, preferably in a museum or cultural setting.
Experience leading a team is preferred.
Experience leading tours in a cultural setting is preferred.
Excellent verbal and interpersonal communication skills.
Strong organizational skills.
Collaborative attitude.
Willingness to complete ServSafe training and certification.
Ability to lift 30lbs and stand for extended periods.
Fine motor skills and dexterity required to safely use kitchen equipment.
Ability to traverse all areas of Mattress Factory campus, including buildings that require the use of stairs.

To apply

Interested candidates should visit www.the-mattress-factory.careerplug.com to apply.

The Mattress Factory is an Equal Opportunity Employer. We are dedicated to the goal of building a culturally diverse staff that is committed to teaching and working in a multicultural environment. Mattress Factory does not discriminate against individuals based on race, color, sex, sexual orientation, gender identity, religion, disability, age, veteran status, ancestry, or national or ethnic origin in the administration of its educational policies, admissions policies, employment policies, scholarship programs, and other Mattress Factory administered programs and activities. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Quick Apply

Refine Your Search

museum visitor experience coordinator jobs in pittsburgh, pa

Museum Visitor Experience Coordinator

Event Assistant

Tour & Docent Coordinator

Visitor Services Manager

Fundraiser and Grant Writer

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for museum visitor experience coordinator in pittsburgh, pa

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected