Top 30 Hotel front desk manager Jobs in Pittsburgh, Pa

Front Office Manager
Hilton Garden Inn Pittsburgh Downtown/Revel + Roost —Pittsburgh, PA
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Sales
- Paid holidays
- Health insurance
Quick Apply
6d
Hotel Front Desk Associate
Kasa —Pittsburgh, PA
- $18 an hour
- Part-time
- Mid-level
- Hotel
- US work authorization
- Health insurance
- Paid time off
Quick Apply
Hotel Night Manager
Hilton Garden Inn Pittsburgh Downtown/Revel + Roost —Pittsburgh, PA
- Weekends as needed
- Mid-level
- Hotel
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent
Omni Hotels & Resorts —Pittsburgh, PA
- $17.42 - $19.35 an hour
- Weekends as needed
- Computer literacy
- Office
- Hotel
Quick Apply
7d
Front Office Manager
SpringHill Suites By Marriott Pittsburgh Airport —Coraopolis, PA
- From $40,000 a year
- Overnight shift
- Background check
- Mid-level
- Hotel
- Free parking
- Employee discount
Quick Apply
11d
Director of Operations (DOO)
Hampton Inn & Suites Harmarville —Pittsburgh, PA
- Weekends as needed
- Hotel
- Front desk
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
Hilton Garden Inn Pittsburgh University Place —Pittsburgh, PA
- $16.50 - $17.50 an hour
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
6d
Guest Service Agent/Front Desk
DoubleTree by Hilton PIttsburgh Green Tr —Pittsburgh, PA
- From $16 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Free parking
- Health savings account
Quick Apply
11d
Night Auditor
Industrialist Pittsburgh —Pittsburgh, PA
- Weekends as needed
- Hotel
- High school diploma or GED
- Computer skills
Quick Apply
6d
Operations Supervisor
Courtyard Pittsburgh Settlers Ridge —Pittsburgh, PA
- $18 an hour
- Weekends as needed
- Mid-level
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Hotel Management
Comfort Inn —Pittsburgh, PA
- $32,000 - $37,000 a year
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Paid time off
Quick Apply
Guest Service Agent
Joinery Hotel Pittsburgh, Curio Collection by Hilton —Pittsburgh, PA
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Guest Service Agent
Crowne Plaza Hotel & Suites Pittsburgh South —Pittsburgh, PA
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Manager in Training
Pittsburgh Marriott North —Cranberry Township, PA
- Weekends as needed
- Hotel
- Bachelor's degree
- Food service experience
Quick Apply
Guest Service Agent
OTH Hotels Resorts —Pittsburgh, PA
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Hotel Night Auditor
Homewood Suites Pittsburgh Downtown —Pittsburgh, PA
- $16.50 an hour
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
5d
Guest Services Representative
InTown Suites —Pittsburgh, PA
- Full-time
- Computer literacy
- English
- Hotel
- Disability insurance
- Health insurance
Front Desk Supervisor
Courtyard by Marriott Pittsburgh Monroeville —Monroeville, PA
- From $17 an hour
- Weekends as needed
- Serving
- Mid-level
- In-person
- Free parking
- Health insurance
Quick Apply
5d
Guest Service Agent
DoubleTree by Hilton Pittsburgh Green Tree —Pittsburgh, PA
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
12d
PM Front Desk
Courtyard Pittsburgh North/Cranberry Woods —Cranberry Township, PA
- $15.50 - $16.50 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
3d

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hotel front desk manager jobs near pittsburgh, pa

Front Office Manager

Hilton Garden Inn Pittsburgh Downtown/Revel + Roost -
Pittsburgh, PA

Quick Apply

Job Details

Full-time
6 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Gym membership
Life insurance

Qualifications

Microsoft Excel
Microsoft Outlook
Sales
Business analysis
Managing hospitality teams
High school diploma or GED
Team motivation (leadership skill)

Full Job Description

The Hilton Garden Inn Pittsburgh Downtown is looking for a Front Office Manager to join their team! Hilton is ranked #1 on Fortune's Best Companies to Work For® in the U.S. list, offering exclusive global Team Member travel perks and discounts. This property is locally owned and operated by Piatt Hotel Group, an established, family-owned management group with a portfolio of newly constructed, renovated and well-maintained properties across Western PA. A career with Piatt Hotel Group offers pathways for new responsibility, career advancement and continuous learning for Team Members at every level.

As Front Office Manager you will supervise, coordinate, and participate in all activities of the front desk. This includes directing, training, scheduling and recruiting of front desk agents and night auditors. You will ensure that all departments are functioning efficiently and providing high-quality service to guests while maintaining operational excellence and service standards. You will be leading and motivating the team to deliver exceptional service and achieve the hotel and Piatt Hotel Group's goals and objectives.

Some duties will include:

Training of associates
Ensuring exceptional guest experiences by establishing and maintaining high service standards, monitoring guest feedback, and taking appropriate actions to address any issues or concerns promptly.
Conduct regular inspections, implement corrective actions when necessary, and ensure compliance with health, safety, and security protocols to ensure that the hotel meets or exceeds brand standards, as well as local and international regulations.
Optimizing process by analyzing operational data, identifying areas for improvement, and implementing strategies to increase efficiency and productivity across all departments.
Act as systems matter expert in all rooms related platforms (PEP, R&I, GRO, Quore in addition to others)
Assist in times of emergencies or unforeseen situations.
Work closely with Sales Team and Revenue Manager to provide insights and recommendations based on industry trends, guest feedback, and market analysis.
Promote teamwork and associate morale.
Ensure that the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed.
Assist with onboarding new employees, benefits enrollment, ensuring required training is assigned and completed.
Resolve all service issues via written communication or phone calls to the complete satisfaction of hotel customers.
Ensure billing is reconciled and follow accounting policies.
Support other leadership team members and/or managers when needed.

Required Skills:

Highly organized, solid oral and written communication skills
Ability to work autonomously and sell effectively
Leadership skills
Trustworthy and results-driven
Working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Excellent business and analytical skills
The ability to handle multiple tasks in a fast-paced business environment.
Willingness to participate in community-driven events, charities, chamber of commerce and other local organizations.
Must be available to work nights, weekends and holidays.

Education and Experience:

High School diploma or equivalent
Minimum of 2 (two) years Front Desk Manager experience
Revenue Management experience preferred but not required
Hilton experience and systems experience preferred but not required

Benefits:

We offer a competitive benefits package including 401(k) with match, Medical, Dental, Vision, Life Insurance, Employee Assistance Program, Paid Time Off (PTO), Paid Holidays, Paid UFC GYM Membership, Food & Beverage Discount, Paid Parking and Team Member Travel Perks/Discounts.

Equal Opportunity Employer

Quick Apply

Refine Your Search

hotel front desk manager jobs in pittsburgh, pa

Front Office Manager

Hotel Front Desk Associate

Hotel Night Manager

Front Desk Agent

Front Office Manager

Director of Operations (DOO)

Guest Service Agent

Guest Service Agent/Front Desk

Night Auditor

Operations Supervisor

Hotel Management

Guest Service Agent

Guest Service Agent

Manager in Training

Guest Service Agent

Hotel Night Auditor

Guest Services Representative

Front Desk Supervisor

Guest Service Agent

PM Front Desk

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