Top 20 Junior customer support specialist Jobs in Pittsburgh, Pa

Technical Support Specialist II
Lighthouse Electric —Pittsburgh, PA
- $23 - $27 an hour
- Full-time
- Computer Science
- Construction site
- Pass drug screening
- AD&D insurance
- Paid holidays
8d
Syndicated Loan Operations Specialist
F.N.B. Corp. —Pittsburgh, PA
- Full-time
- Computer literacy
- Research
- Mid-level
4d
System Reliability & Support Specialist Sr. - Production Support
PNC Financial Services Group —Pittsburgh, PA
- $86,250 - $158,125 a year
- Full-time
- System design
- 3 years
- Bachelor's degree
- Wellness program
- Health savings account
System Reliability & Support Specialist Sr. - Site Reliability Center
PNC Financial Services Group —Pittsburgh, PA
- $55,000 - $123,050 a year
- Full-time
- Oracle
- 3 years
- Java
- Wellness program
- Health savings account
Portfolio Analytics and Strategy Specialist Senior
PNC Financial Services Group —Pittsburgh, PA
- $112,000 - $249,600 a year
- Full-time
- Management
- Office
- Java
- Wellness program
- Health savings account
12d
Pro Sales Specialist - Lawrenceville
Busy Beaver Building Centers, Inc —Pittsburgh, PA
- $50,000 - $70,000 a year
- Full-time
- Merchandising
- Mid-level
- High school diploma or GED
- Employee discount
Quick Apply
Territory Business Leader - Pittsburgh
Sequel Med Tech —Pittsburgh, PA
- $185,000 - $215,000 a year
- Extended hours
- Remote
- Driver's License
- Bachelor's degree
- Driving
- Health savings account
- Paid holidays
1d
Pro Sales Specialist - Crafton
Busy Beaver Building Centers, Inc —Pittsburgh, PA
- $50,000 - $70,000 a year
- Full-time
- Merchandising
- Mid-level
- High school diploma or GED
- Employee discount
Quick Apply
Pro Sales Specialist - Fairmont
Busy Beaver Building Centers, Inc —Pittsburgh, PA
- $50,000 - $70,000 a year
- Full-time
- Merchandising
- Mid-level
- High school diploma or GED
- Employee discount
Quick Apply
System Reliability & Support Lead - Hogan and Umbrella
PNC Financial Services Group —Pittsburgh, PA
- $75,000 - $150,000 a year
- Full-time
- 3 years
- Bachelor's degree
- Continuous improvement
- Wellness program
- Health savings account
PU&R Contact Center Operations and Transformation Manager
Deloitte —Pittsburgh, PA
- $144,000 - $241,000 a year
- Full-time
- Computer science
- Computer Science
- Up to 50% travel
Sr. Media Specialist TAM, AWS Enterprise Support, Strategic Industries
Amazon Web Services, Inc. —Pittsburgh, PA
- $153,600 - $207,800 a year
- Full-time
- Office
- Mentoring
- Senior level
- AD&D insurance
- Health insurance
2d
Traffic Engineer
Egis —Pittsburgh, PA
- Full-time
- Hybrid work
- Customer service
- 5 years
- Bachelor of Science
- Health savings account
- Paid holidays
Electronics Engineer Specialist
Eaton —Moon Township, PA
- $122,000 - $179,000 a year
- Hybrid work
- Background check
- 3 years
- Analysis skills
- Retirement plan
Insurance Technology Strategy Senior Manager
Deloitte —Pittsburgh, PA
- $175,000 - $322,900 a year
- Full-time
- Computer Science
- Up to 50% travel
- Analysis skills
Salesforce Data Cloud & AI Tech Architect (Tech Architecture/Solution Architecture)
Accenture —Pittsburgh, PA
- $87,400 - $266,300 a year
- Full-time
- Hybrid work
- Management
- Computer Science
- Mentoring
- Paid holidays
- Disability insurance
Field Engineer
GE Vernova —Charleroi, PA
- $72,400 - $108,600 a year
- Full-time
- Construction site
- Pass drug screening
- English
- Paid parental leave
- Paid holidays
8d

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Technical Support Specialist II

Lighthouse Electric -
Pittsburgh, PA

Apply Now

Job Details

Full-time
$23 - $27 an hour
8 days ago

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
401(k) 5% Match
Vision insurance
401(k) matching
Employee stock ownership plan
Life insurance

Qualifications

Phone communication
Bachelor's degree

Full Job Description

About Lighthouse Electric

At Lighthouse Electric, we power more than buildings — we power opportunity. For decades, we’ve built a reputation for delivering high-quality electrical construction solutions on complex commercial and industrial projects. Our success is driven by craftsmanship, accountability, and a commitment to doing things the right way — safely, efficiently, and with integrity. We believe great companies are built by great people. That’s why we invest in our team, encourage continuous improvement, and create an environment where professionals can grow, lead, and make a measurable impact. Here, you’re not just another employee — you’re part of a crew that takes pride in powering what’s next.

Why Us

✔ Stability + Growth – Established company with a strong backlog of major projects

✔ Impactful Work – Be part of high-profile, large-scale electrical builds

✔ Empowered Professionals – We trust our experts to lead and innovate

✔ Team-First Culture – Collaboration, respect, and accountability drive our success

✔ Strong Benefits Investment – Company-paid health coverage + 401(k) match

✔ Career Development – We promote from within and value long-term growth

If you want your work to matter — and your expertise to be valued — Lighthouse Electric is where you belong.

Job Description

Position Summary

The Technology Support Specialist II will support the Tech Team in fielding issues and requests.

Provide first line of support for any technology issues or requests.
Support computers, laptops, tablets, phones, printers, network, applications, and all other company used technology.
Interface with users remotely and onsite to assist in requests and provide support.
Utilize excellent customer service skills and exceed employees’ expectations.
Ensure proper recording, documentation, and closure in the ticketing system.
Properly escalate unresolved inquiries/ tickets to the next level of support.
Inform management of recurring problems.
Participate in continuous business process redesign to improve internal operations.
Establish yourself as a subject matter expert owning, optimizing, and advancing team processes.
Create, maintain and update documentation, including knowledge base articles and SOPs.
Serve as a resource for handling escalated issues.
Identify and escalate situations requiring urgent attention.
Stay up to date with industry trends and emerging technologies.
Evaluate and recommend new technologies, software, or tools to improve support services.
Develop and implement strategies to improve customer satisfaction.
Mentor and train junior team members.
And all other duties assigned by the manager.

Education:

Required:

A bachelor’s degree in computer science, information technology, or a related field.

Additional Knowledge, Skills, and Abilities

Knowledge of networking, protocols, and basic security principles.
Able to troubleshoot basic network connectivity issues.
Must be self-motivated, a team player and have a strong track record in customer satisfaction.
Ability to learn and apply new skills in a constantly changing technical environment.
Ability to prioritize and multitask in a fast-paced environment.
Relevant certifications (e.g., CompTIA A+, CompTIA Network+, CompTIA Security+, Microsoft Certified Desktop Support Technician).
Excellent problem-solving and communication skills.
Quick learner to be able to use a ticketing system to log and track service requests.

Compensation & Benefits

Competitive salary based on experience
Company-paid Medical, Dental, and Vision insurance
Short-Term & Long-Term Disability
Life and AD&D insurance
401(k) with 5% company match
Paid Holidays
Paid Time Off
Annual performance reviews
Opportunity to work on large-scale, high-profile projects

Employee Stock Ownership Program:

We don't just work for lighthouse-we own it. Lighthouse Electric is proudly 30% owned through our Employee Stock Ownership Plan (ESOP), giving employees a stake in our success. Ownership drives accountability, craftsmanship, and pride in in everything we build.

Additional Requirements

Pre-employment drug screen required
Must be authorized to work in the United States

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Lighthouse Electric will provide reasonable accommodation to qualified individuals

Ability to perform the essential job functions in a variety of work environments, including office and/or active job site settings.
Ability to remain in a stationary position for extended periods of time.
Ability to move about the office or jobsite as needed to perform essential duties.
Ability to operate standard office equipment and technology, including computers, phones, and related devices.
Ability to communicate effectively in person, by phone, and through electronic means.
Ability to occasionally position self to access materials, equipment, or work areas.
Ability to occasionally move or transport work-related materials or equipment.
Ability to tolerate moderate noise levels typical of office or construction environments.
Ability to travel to various work locations as required.
Ability to work indoors and/or outdoors in varying environmental conditions, as applicable to the position.
Ability to maintain regular and reliable attendance consistent with company policy and operational needs.

Travel Requirements:

Travel is primarily local during the business day.
Out-of-area and overnight travel should be expected (Up to or over 5 days a month) depending on project needs.

Equal Opportunity Employer

Lighthouse Electric Company, Inc. is an Equal Employment Opportunity (EEO) employer and a drug-free workplace. We are committed to creating an inclusive environment for all employees and applicants.

If you are an individual with a disability and need reasonable accommodation to complete the application or interview process, please contact our Human Resources Department.

Note: Chosen applicant will be subject to a drug screen and Motor Record Vehicle check as a condition of employment.

For more details about our company, please visit our website , LinkedIn page , Facebook page or Vimeo Account .

Compensation

$23.00-$27.00

Apply Now

Refine Your Search

junior customer support specialist jobs in pittsburgh, pa

Technical Support Specialist II

Syndicated Loan Operations Specialist

System Reliability & Support Specialist Sr. - Production Support

System Reliability & Support Specialist Sr. - Site Reliability Center

Portfolio Analytics and Strategy Specialist Senior

Pro Sales Specialist - Lawrenceville

Territory Business Leader - Pittsburgh

Pro Sales Specialist - Crafton

Pro Sales Specialist - Fairmont

System Reliability & Support Lead - Hogan and Umbrella

PU&R Contact Center Operations and Transformation Manager

Sr. Media Specialist TAM, AWS Enterprise Support, Strategic Industries

Traffic Engineer

Electronics Engineer Specialist

Insurance Technology Strategy Senior Manager

Salesforce Data Cloud & AI Tech Architect (Tech Architecture/Solution Architecture)

Field Engineer

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