Top 5 Patient registrar Jobs in Pittsburgh, Pa

Patient Svcs Representative (Adolescent Medicine)
UPMC —Pittsburgh, PA
- $19.60 - $30.25 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Pediatrics
Emergency Department Registrar Mon Valley Hospital
Penn Highlands Healthcare —Monongahela, PA
- Part-time
- Computer literacy
- High school diploma or GED
- ER
- Free parking
- Disability insurance
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1d
Emergency Department Registrar Mon Valley
Penn Highlands Healthcare —Monongahela, PA
- Full-time
- Computer literacy
- High school diploma or GED
- ER
- Free parking
- Disability insurance
Quick Apply
Administrative Assistant, Clinical Faculty 3 – Nasuti College of Osteopathic Medicine
Duquesne University —Pittsburgh, PA
- $22.00 - $24.73 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Tuition reimbursement

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Emergency Department Registrar Mon Valley Hospital
Penn Highlands Healthcare —Monongahela, PA
Must have at least average typing skills. AS A REGISTRATION CLERK, you will coordinate communication systems of the Medical Center.
Quick Apply
1d

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Patient Svcs Representative (Adolescent Medicine)

UPMC -
Pittsburgh, PA

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Job Details

Full-time
$19.60 - $30.25 an hour

Qualifications

High school diploma or GED

Full Job Description

UPMC Department of Pediatrics is hiring a full-time Patient Services Representative to join their Adolescent Medicine team in Oakland! This is a Monday through Friday daylight position with the hours of 8am to 4:30pm. The PSR will be one of three registrars that help with overflow of check in/out, duties include answering calls and portal messages to assist patients with scheduling appointments or sending messages to providers for advice, addressing incoming faxes and mail, managing specific patient lists and reaching out to families for appointment follow ups, and other duties as assigned.

The ideal candidate will have customer service experience, preferably in the healthcare field.

The Adolescent Medicine Department is a dynamic and collaborative team dedicated to delivering high-quality, patient-centered care across a range of medical services. We are committed to innovation, continuous improvement, and supporting our team in a compassionate and inclusive environment.

Purpose:
A Patient Services Representative is responsible for welcoming patients upon arrival, promoting the usage of new and emerging consumer-friendly technologies, educating patients on their copayments and financial obligations and collecting payments when applicable, scheduling subsequent appointments within the continuum of care, connecting patients to financial advocacy resources when appropriate, updating patient's demographics and insurance coverage information, and promoting an overall culture of service excellence. Patient Services Representative display strong customer service skills that ensure that patients and family members have the desired UPMC Experience at UPMC physician practices, hospitals, and outpatient surgery departments.

Responsibilities:

Help patients navigate the healthcare system by providing clear and understandable instructions. Provides follow-up to unresolved patient questions or needs to ensure the appropriate continuity of care.
Assist with administrative duties in the office including but not limited to scanning of medical records and faxing
Guide patient through use of self-arrival technology or check-in patient at desk depending on patient preference
Schedule or connect patient to resources to schedule for ancillary services at checkout
Understands the principles of service recovery and is both empowered and responsible for taking appropriate action to recover from service that does not meet the expectation of the UPMC Experience.
Assist patients in education of financial responsibility and connect them to advocacy resources as needed
Obtain signature of patient or family member for consent to treatment and financial responsibility following the Health Insurance Portability and Accountability Act (HIPAA) rules and regulations
Confirm/verify insurance benefits with the appropriate carrier via online verification systems or telephone inquiries
Promote MyUPMC patient portal and assist patients in registration when applicable
Collect copayments and any other applicable patient payments at the point of service
Provide a warm greeting for all patients
Register patients in Biometrics (fingerprint recognition) program and explain benefits
Confirm and/or update patient registration information at checkout
Appropriately distribute / triage phone calls to other areas and / or clinical providers
Schedule follow-up appointments within the practice at checkout

Help patients navigate the healthcare system by providing clear and understandable instructions. Provides follow-up to unresolved patient questions or needs to ensure the appropriate continuity of care.
Assist with administrative duties in the office including but not limited to scanning of medical records and faxing
Guide patient through use of self-arrival technology or check-in patient at desk depending on patient preference
Schedule or connect patient to resources to schedule for ancillary services at checkout
Understands the principles of service recovery and is both empowered and responsible for taking appropriate action to recover from service that does not meet the expectation of the UPMC Experience.
Assist patients in education of financial responsibility and connect them to advocacy resources as needed
Obtain signature of patient or family member for consent to treatment and financial responsibility following the Health Insurance Portability and Accountability Act (HIPAA) rules and regulations
Confirm/verify insurance benefits with the appropriate carrier via online verification systems or telephone inquiries
Promote MyUPMC patient portal and assist patients in registration when applicable
Collect copayments and any other applicable patient payments at the point of service
Provide a warm greeting for all patients
Register patients in Biometrics (fingerprint recognition) program and explain benefits
Confirm and/or update patient registration information at checkout
Appropriately distribute / triage phone calls to other areas and / or clinical providers
Schedule follow-up appointments within the practice at checkout

Completion of high school graduate or equivalent is required.Experience with personal computer based applications, other various office equipment and proficient typing skills are preferred.Two years of experience in a medical / billing / fiscal or customer service function is preferred.Knowledge of medical terminology is preferred.Prior experience with Medipac, Epic, or other health records systems is preferred.

Licensure, Certifications, and Clearances:

Current licensure either in the state where the facility is located or, if the facility is in a state covered by the multistate Nursing Licensure Compact (NLC) agreement, a multistate license issued by a participating NLC state. Hires and current employees working on an out-of-state NLC license who later change their residency to the state where the facility is also located will have 60 days upon changing their residency to apply for licensure within that state.

UPMC is an Equal Opportunity Employer/Disability/Veteran

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Refine Your Search

patient registrar jobs in pittsburgh, pa

Patient Svcs Representative (Adolescent Medicine)

Emergency Department Registrar Mon Valley Hospital

Emergency Department Registrar Mon Valley

Administrative Assistant, Clinical Faculty 3 – Nasuti College of Osteopathic Medicine

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