Top 513 Senior service associate Jobs in Pittsburgh, Pa

Quality Assurance Operational Integrity, Senior (Hybrid)- Located in Pittsburgh, PA
UPMC —Pittsburgh, PA
- $32.85 - $56.83 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Writing skills
- Health insurance
Research Associate Senior - West Penn - Full Time - Day Shift
Allegheny Health Network —Pittsburgh, PA
- Full-time
- Hybrid work
- Mid-level
- Master's degree
- Bachelor's degree
Research Associate Senior - Cellular Therapy Translational Research - West Penn
Allegheny Health Network —Pittsburgh, PA
- Full-time
- Mid-level
- Master's degree
- Bachelor's degree
SR CUSTOMER SERVICE REP - CHESWICK, PA
Packaging Corporation of America —Cheswick, PA
- $60,000 - $75,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- AD&D insurance
- Paid holidays
3d
Senior Administrative Assistant
Naval Nuclear Laboratory —West Mifflin, PA
- $52,300 - $78,500 a year
- Microsoft Excel
- Pass drug screening
- Mid-level
- Wellness program
- Paid parental leave
Practice Manager - Community Family Practice, Forest Hills
UPMC —Pittsburgh, PA
- $30.16 - $52.18 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Clinic
13d
Executive Assistant - J274032
Highmark Health —Pittsburgh, PA
- Full-time
- Microsoft Outlook
- Mid-level
- Office
Practice Manager
UPMC —Pittsburgh, PA
- $32.85 - $56.83 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Clinic
11d
Contracts Administrator
UPMC —Pittsburgh, PA
- $27.89 - $48.21 an hour
- Full-time
- Mid-level
- Finance
- Bachelor's degree
- Work from home
3d
Coordinator - Operational Experience, Stores
American Eagle Outfitters —Pittsburgh, PA
- Full-time
- Microsoft Outlook
- Ability to walk for extended periods
- Engineering
- Employee stock purchase plan
- Paid holidays
Retail Executive Assistant
Goodwill of Southwestern Pennsylvania —Pittsburgh, PA
- $55,000 - $60,000 a year
- Mid-level
- Office
- High school diploma or GED
Quick Apply
8d
QA Associate
ConnectiveRx —Pittsburgh, PA
- $18.98 - $25.85 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Health insurance
Community Liaison - Consumer Relationship Liaison
Trimed Healthcare LLC —Pittsburgh, PA
- Per diem
- Home Health
- Entry level
- Flexible schedule
Senior Inside Sales Manager Pre-Engineered Metal Buildings (PEMB)
Guardian Construction Management Services, Inc —Murrysville, PA
- Full-time
- Background check
- Office
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Showroom Manager
Ferguson Enterprises, LLC —Pittsburgh, PA
- $4,124.70 - $9,075.00 a month
- Urgently hiring
- Mid-level
- Residential
- 3 years
- Paid parental leave
- Health insurance
Server
Province of Wexford —Warrendale, PA
- $15.12 - $16.12 an hour
- Weekends as needed
- Pass drug screening
- Entry level
- Paid holidays
- Disability insurance
Housekeeper
Province of Wexford —Warrendale, PA
- $17 - $18 an hour
- Weekends as needed
- Pass drug screening
- Apartments
- Entry level
- Paid holidays
- Disability insurance
Food Services Manager
LIFE Pittsburgh —Greentree, PA
- $50,000 - $62,000 a year
- Full-time
- ServSafe
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Maintenance Technician
New Perspective Senior Living —Washington, PA
- Part-time
- Computer literacy
- Mid-level
- Associate's degree
- Paid holidays
- Disability insurance
Quick Apply
Life Enrichment (Activities) Assistant
The Remington of McCandless —McCandless, PA
- $18 an hour
- Weekends as needed
- Clean driving record
- Pass drug screening
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply

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Quality Assurance Operational Integrity, Senior (Hybrid)- Located in Pittsburgh, PA

UPMC -
Pittsburgh, PA

Apply Now

Job Details

Full-time
$32.85 - $56.83 an hour

Benefits

Health insurance

Qualifications

Stakeholder relationship building

Full Job Description

UPMC Health Plan is seeking a Quality Assurance Operational Integrity, Senior position. This is a full time position working Monday through Friday daylight hour. This is a hybrid position consisting of working from home and in office, which is located in Pittsburgh, PA.

Conduct quality assurance, operational integrity assessments and specialized reviews, and/or external audit management across the Insurance Services Divisions’ portfolio of products, services, and functional departments, supporting ISD stakeholders and leadership to mitigate risks, ensure operational integrity, audit readiness/success and compliance in the achievement of initiatives, business goals, and objectives. The QA Analyst, Senior is primarily responsible for planning, executing, and reporting on complex/specialized targeted/focused reviews and business/operational/financial/IT controls, System Configuration, System implementations, SDLC testing validation, and Data File Validation or serving as the company liaison and project lead for all external audit activity across the ISD which includes executive and Board of Director reporting and communication. The QA Analyst, Senior controls multifunctional QAOI initiatives and workgroups or external audits focusing on specialized root cause analysis, and preparing actionable data reports that provides insight and value to ISD Stakeholders.

Responsibilities:

Audit Competency:

Assigned complex, highly-visible, high-risk, and critical focused process audits that have a high potential for impacts to members, providers, and UPMCHP's finances and reputation.
Successfully demonstrates advanced competency in executing the audit process, risk management, and selecting and applying statistical methodology for population sampling.
Utilizes source documentation to assess appropriate outcomes and integrity.
Performs extensive root cause analysis on complex assessments and business/financial/operational/IT controls.
Assists the QAOI Manager to ensure compliance with SOC1, SSAE, and SOX controls

Coordinator:

Assists the QAOI Manager with coordinating and assigning new audits.
Collaborates with QAOI leadership to develop and maintain a risk-based, second line of defense audit plan.
Serves as a peer or first reviewer of audit risk assessments, programs, workpapers, and reports.
Exhibits a professional demeanor in protecting and building the QAOI department's brand in meetings, workgroups, and other communications.
Mentors associate and intermediate analysts.
Remains cognizant of industry and regulatory changes to apply to risk-based audit plan.
Maintains working relationships with stakeholders across the ISD to remain abreast of changes that may create risks to the ISD.
Assists in identifying process improvements within the department

Bachelors degree and/or equivalent experience.
7 years experience (quality assurance, operational controls, risk management, auditing, or customer service) or CIA certification with 3 years related experience quality assurance, operational controls, risk management, auditing, or customer service.
Knowledge of a healthcare portfolio of products, services, and/or functional departments or experience auditing in a heavily regulated industry required.
Ability to comprehend and apply relevant information to tasks and assignments.
Detailed oriented with advanced critical thinking skills, advanced analytical skills, and solid project management skills.
Excellent oral, written, and reporting communication skills with advanced proficiencies in business writing concepts
Must possess a professional demeanor with the ability to manage multiple priorities and meet deadlines required.
Proficiency using MS Teams, Word, and Excel.

Ability to learn Visio and auditing technology.
Ability to apply data extraction and leverage data extraction tools.

Highly Preferred:

Advanced proficiency in Microsoft 365 Suite, particularly Microsoft Word and Excel.
Experienced in Governance Risk and Compliance platforms such as Archer, ServiceNow, OneTrust
CIA certification and 3 years of experience in the above skills.
Working knowledge of project management principles
Knowledge of healthcare portfolio of products, services, and/or functional departments highly preferred.
Demonstrated audit experience in a heavily regulated industry such as healthcare or finance is required.
Ability to manage multiple priorities and meet required deadlines

Licensure, Certifications, and Clearances:
CIA, Six Sigma, or Project Management preferred.

UPMC is an Equal Opportunity Employer/Disability/Veteran

Apply Now

Refine Your Search

senior service associate jobs in pittsburgh, pa

Quality Assurance Operational Integrity, Senior (Hybrid)- Located in Pittsburgh, PA

Research Associate Senior - West Penn - Full Time - Day Shift

Research Associate Senior - Cellular Therapy Translational Research - West Penn

SR CUSTOMER SERVICE REP - CHESWICK, PA

Senior Administrative Assistant

Practice Manager - Community Family Practice, Forest Hills

Executive Assistant - J274032

Practice Manager

Contracts Administrator

Coordinator - Operational Experience, Stores

Retail Executive Assistant

QA Associate

Community Liaison - Consumer Relationship Liaison

Senior Inside Sales Manager Pre-Engineered Metal Buildings (PEMB)

Showroom Manager

Server

Housekeeper

Food Services Manager

Maintenance Technician

Life Enrichment (Activities) Assistant

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