Job Profile
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. The Software Engineer position is based in Pittsburgh, PA, supporting one of PNC’s ATM labs onsite five days per week, with potential overtime to meet business needs.
We are seeking a detail-oriented and motivated API automation tester to support the validation, certification, and release of updates to PNC ATM APIs prior to deployment in the production environment. While this role primarily focuses on API automation testing, the successful candidate will also be expected to perform hands-on manual testing on physical ATMs within the lab environment. This position is responsible for identifying defects, assessing risks, and ensuring a high-quality customer experience across all ATM software platforms.
The ideal candidate will have extensive experience with API automation testing, familiarity with SDLC and STLC processes (including defect lifecycle management), and hands-on experience developing and executing test cases—preferably using Jira. Success in this role requires strong analytical thinking, attention to detail, technical aptitude, and a willingness to learn and work across multiple backend systems.
Key Responsibilities
- Develop and execute automated API tests leveraging Postman, Java, and the Karate framework.
- Execute virtual testing of customer transactions using ATM simulation software to support releases.
- Conduct API test validation leveraging backend applications, and analyze logs using LogScale, Dynatrace, and related tools to identify issues.
- Assist with manual testing efforts in the lab when required to support shifting priorities.
- Use Jira daily to create, execute, and document assigned test cases.
- Identify, log, update, and track defects throughout the defect lifecycle using Jira.
- Evaluate transactional screen flows and provide constructive feedback to improve usability and customer experience.
- Develop test strategies and produce test summary reports that adhere to PNC compliance standards.
- Provides Test Lead backup support and assumes Test Lead duties as needed to ensure timeline adherence.
- Partner with the Virtual ATM Lead to develop virtual test cases and mature automated tests, leveraging JavaScript as the native language.
Preferred Skills & Experience
- Experience as an API tester with hands-on expertise in test execution and defect management.
- Proven experience leading or supporting projects with accountability for developing test documentation.
- Hands-on experience troubleshooting API issues using logging applications.
- Expert in using JavaScript, Java, Postman, and Karate framework (preferred).
- Strong analytical, problem-solving, and multitasking skills in a fast-paced environment.
- Demonstrates ability to collaborate effectively with team members and cross-functional partners, manage competing priorities, and deliver quality results across multiple initiatives.
Tools & Technologies
Java, JavaScript, Postman, Karate Framework
LogScale, Dynatrace, Kibana
Virtual ATM Simulator
Jira, Confluence, Bitbucket
Microsoft Word and Microsoft Excel (intermediate level)
PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
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Develops, tests and implements software solutions.
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Designs software solutions to address business needs.
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Writes code, tests and deploys software.
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Prepares technical and procedural documentation required for software.
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Maintains and debugs software.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
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Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
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Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
API Testing, Application Development, Business Management, Customer Solutions, Defects Management, Design, Group Problem Solving, Manual Testing, Process Improvements, Release Management, Software Solutions, Troubleshooting, User Experience (UX) Design
Application Design, Architecture, Application Development Tools, Application Maintenance, Application Testing, Packaged Application Integration, System Development Life Cycle, Technical Troubleshooting, Technical Writing/Documentation
Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Bachelors
No Required Certification(s)
No Required License(s)
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.
If an accommodation is required to participate in the application process, please contact us via email at [email protected]. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
