Top 10 Technical associate Jobs in Pittsburgh, Pa

Technical Communications Associate II
FHLBank Pittsburgh —Pittsburgh, PA
- Full-time
- Mid-level
- Office
- Master's degree
Commercial Insurance Technical Associate
Liberty Insurance Agency —Pittsburgh, PA
- $45,000 - $55,000 a year
- Email
- Hybrid work
- Research
- Office
- Continuous improvement
- Health insurance
- Dental insurance
3d
Help Desk Technician
All Lines Technology Inc —Moon Township, PA
- Azure
- Mid-level
- University
Quick Apply
3d
Enterprise Accounts Technical Associate
Liberty Insurance Agency —Pittsburgh, PA
- $45,000 - $55,000 a year
- Full-time
- Hybrid work
- Research
- Office
- US work authorization
- Work from home
Quick Apply
9d
Help Desk Technician (Part-Time)
STE Aethon, Inc —Pittsburgh, PA
- Part-time
- Hospital
- Office
- Associate's degree
Quick Apply
Associate Technical Designer
DICK'S Sporting Goods —Coraopolis, PA
- Full-time
- Background check
- Research
- Mid-level
Associate Technical Training Instructor
Emerson —Pittsburgh, PA
- Full-time
- Classroom
- Computer Science
- Engineering
- Paid parental leave
- Health insurance
Senior Associate, Oracle Cloud Technical Lead
PRICE WATERHOUSE COOPERS —Pittsburgh, PA
- $77,000 - $202,000 a year
- 7 years
- Oracle
- Java
- Paid holidays
- Health insurance
Amazon Connect Technical Architect, Associate Vice President
Deloitte —Pittsburgh, PA
- $171,500 - $307,500 a year
- Full-time
- Computer science
- Oracle
- Computer Science

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Proteam Solutions —Columbus, OH
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IT Help Desk Technician
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Technical Communications Associate II

FHLBank Pittsburgh -
Pittsburgh, PA

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Job Details

Full-time

Qualifications

Community partnership development
Brochures
Collaboration with board members
Bachelor's degree
Managing projects
Productivity software
Video conferences (communication methods)
Community relationship building
Public relations speeches
Cross-functional collaboration
Customer service problem-solving
Technical Proficiency
Board relations
HTML

Full Job Description

Position Summary

This writing-focused position will work to transform complex information into clear, user-friendly documentation in the form of policies, guides, manuals and other end-user documentation. The technical writer will collaborate closely with business units across the organization to prepare materials aligned with their work. The generated deliverables will empower Bank members and other stakeholders to efficiently use Bank products, services and delivery channels.

Primary Success Factors

Overall Responsibilities:

Promotes business value and brand equity; this includes developing and managing internal/external communications, marketing and branding, digital content and video design, as well as support for financial reporting and events
Builds and maintains strong relationships with key stakeholders, focusing on aligning the Bank’s mission and working with our members, employees and the community
Contributes to the management of the Bank’s external affairs and government relations portfolio to ensure accuracy and clarity of messages
Develops user manuals, guides, and online help content that clearly explains product features and functionalities
Works closely with subject matter experts and management to gather technical information and ensure accuracy in documentation
Organizes and maintains documentation to ensure it is up-to-date and accessible, using tools and templates for consistency
Reviews and edits documentation created by other team members to ensure it meets quality standards and adheres to style guides
Ensures compliance with applicable policies, procedures and regulations to ensure safe and sound business.

MarCom-Specific Responsibilities:

Advances Bankwide objectives in member product use; specific focus on credit product enhancements and support of annual round marketing, documentation and messaging for the Bank’s community products
Develops, writes, and produces materials as required for member communications, news releases, brochures, copy or others content as required
Provides guidance related to the Bank’s communications strategy, storytelling and technical writing. Navigates cross-departmental collaboration throughout varying levels of tenure and in-office presence
Supports all areas of the marketing mix, including earned, owned, paid, and social media
Helps to develop and maintain specified areas of the Bank’s public website, including regular reviews of content and links; Assists with writing and updating site according to scheduled procedures
Collaborates with the MarCom team to identify ways to enhance the Bank’s public website, as well as evaluating and implementing the potential use of various social media
Contributes content to Bank’s intranet on a regular basis
Writes, edits and modifies documentation, user manuals, policy and guide documents, training courses, and other Bank materials

Required Experience

Bachelor’s degree in English, public relations, communications or related field; master’s degree is a plus
Five or more years of communications or technical writing experience preferably within financial services firm
Strong customer service, analytical, organizational and problem resolution capabilities
Highest level of interpersonal skills: solid verbal and written communication expertise

Solid PC skills (e.g., Adobe, Excel, Word, PowerPoint, Teams, Zoom). Exceptional writing skills in a variety of styles for brochures, bylined articles, web copy, scripts, speeches, business forms and documents, etc. Writes with clarity and structure, ensuring that content is easy to navigate and understand for the intended audience
Ability to make sound judgments quickly regarding sensitive information and represent the Bank in a variety of highly visible situations with integrity and professionalism
Experienced in project management and able to manage multiple projects or programs simultaneously
Ability to develop and foster productive and respectful relationships with members, as well as key community stakeholders, Board members, vendors, and media partners
Proficiency with PC, A/V presentations and electronic media; experience in HTML and electronic publishing is required
Ability to measure and analyze the effectiveness of communication strategies; Exceptional oral communication and organizational skills; excellent proofreading ability

Ability to interact with all levels of management, members, staff and external stakeholders

It is the policy of the Federal Home Loan Bank of Pittsburgh to ensure equal employment opportunity (EEO) for all employees and applicants for employment without regard to race, religion, color, sex, national origin, age, disability status, genetic information, veteran's status, ancestry, sexual orientation or status as a parent as defined by applicable law. It is the Bank's policy to comply with applicable laws concerning the employment of persons with disabilities, including reasonable accommodation for applicants and employees with disabilities.

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Refine Your Search

technical associate jobs in pittsburgh, pa

Technical Communications Associate II

Commercial Insurance Technical Associate

Help Desk Technician

Enterprise Accounts Technical Associate

Help Desk Technician (Part-Time)

Associate Technical Designer

Associate Technical Training Instructor

Senior Associate, Oracle Cloud Technical Lead

Amazon Connect Technical Architect, Associate Vice President

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