Top 144 Technical support Jobs in Pittsburgh, Pa

IT Support Specialist I
Northeast Paving —Pittsburgh, PA
- Extended hours
- Construction site
- System design
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
IT Analyst
Eaton —Moon Township, PA
- $56,000 - $83,000 a year
- Background check
- Mid-level
- High school diploma or GED
- Retirement plan
14d
Kennywood - Information Technology Technician
Herschend Family Entertainment —West Mifflin, PA
- Weekends as needed
- Background check
- Mid-level
- Windows
Product Support Representative I - REMOTE
Net Health —Pittsburgh, PA
- $19 an hour
- Weekends as needed
- Remote
- Oracle
- Salesforce
- High school diploma or GED
- Health insurance
Quick Apply
Technical Support - Technical Assistant I
Tricon Solutions —Monroeville, PA
- $22 an hour
- Contract
- Entry level
Quick Apply
14d
Desktop Support Specialist
K&L Gates —Pittsburgh, PA
- $54,000 - $81,000 a year
- Overtime
- Remote
- Background check
- Addiction Medicine
- Bachelor of Science
- Profit sharing
- Wellness program
Client Support Representative I (Product Support Representative I) -REMOTE
Net Health —Pittsburgh, PA
- $19 an hour
- Weekends as needed
- Remote
- Oracle
- Salesforce
- High school diploma or GED
- Health insurance
Quick Apply
IT Service Desk Technician
Maximus —Pittsburgh, PA
- $20 - $23 an hour
- Mid-level
- Windows
- Travel
- Paid holidays
- Disability insurance
Technical Support Analyst
Spang & Company —Pittsburgh, PA
- On call
- Computer science
- Computer Science
- Office
- 401(k) matching
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On-Site Desktop Support Engineer
Technology & Business Solutions, LLC —Cranberry Township, PA
- $70,000 - $80,000 a year
- Full-time
- Background check
- Customer service
- Mid-level
- Profit sharing
- Health savings account
Quick Apply
8d
Technical Support Analyst
All Lines Technology —Pittsburgh, PA
- Full-time
- Computer literacy
- Organizational skills
- Leadership
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1d
IT Support Analyst
All Lines Technology Inc —Pittsburgh, PA
- Urgently hiring
- Computer science
- Computer Science
- Analysis skills
Quick Apply
IT Support Specialist
Schaedler Yesco Distribution —Lower Burrell, PA
- Full-time
- Computer science
- Ability to walk for extended periods
- Mid-level
- Health savings account
- Paid holidays
Advanced Workspace Support Technician
General Dynamics Mission Systems, Inc —Canonsburg, PA
- $31.50 - $32.50 an hour
- Full-time
- Mid-level
- 3 years
- Continuous improvement
- Paid parental leave
- Health insurance
IT Support Tech
Trulieve —Pittsburgh, PA
- Full-time
- Remote
- Background check
- Computer science
- Azure
- Paid time off
Quick Apply
Customer Care - Product Technical Support Specialist - Pittsburgh Hybrid / Remote Other Locations
Zoll Medical Corporation —Pittsburgh, PA
- $19 - $23 an hour
- 8 hour shift
- Remote
- Spanish
- Computer literacy
- Writing skills
Technician I - Store Projects
DICK'S Sporting Goods —Pittsburgh, PA
- Full-time
- Background check
- Trade school
- Experience equivalent to degree accepted
ATM Coordinator
PNC Financial Services Group —Pittsburgh, PA
- $37,500 - $75,000 a year
- Full-time
- Remote
- Research
- Mid-level
- Windows
- Wellness program
- Health savings account
IT Support Analyst
Ascent Data, LLC —Pittsburgh, PA
- $22 - $25 an hour
- Full-time
- Windows
- Ability to lift 50 pounds
- Driver's License
- Paid holidays
- Disability insurance
Quick Apply
Desktop Support Specialist, Information Technology
ServiceLink —Moon Township, PA
- $24.00 - $28.85 an hour
- Full-time
- Mid-level
- Windows
- Microsoft Office

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IT Support Specialist I

Northeast Paving -
Pittsburgh, PA

Quick Apply

Job Details

Seasonal | Full-time

Benefits

Paid parental leave
Paid holidays
Disability insurance
Health insurance
Dental insurance
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Virtualization tools
Computer hardware
Desktop (troubleshooting support)
Incident management operations support
Server virtualization
Desktop administration

Full Job Description

Position Type: Full Time (40+)

Pay Type: Salary

Seasonal Work: No

Northeast Paving Benefits:

Company Paid Basic Life Insurance
Company Paid Long Term Disability Policy
Company Paid Vacation & Holiday Pay
Company Paid Parental Leave
Company Paid Maternity Leave
Company Paid Employee/Family Assistance Program (EAP)
Voluntary Medical & Vision Insurance
Voluntary Dental Insurance
Voluntary Short Term Disability
Voluntary Supplemental Term Life
Voluntary Accident, Legal, Hospital, Critical Illness Policies
401(k) Plan w/Employer Match
Annual Company Stock Purchase Opportunities
Discount Partnerships: Verizon, Ford, Perkspot
Health and Wellness Benefits, including Monthly Gym/Fitness Incentives

General Description Northeast Paving a division of Vinci Construction USA is seeking an IT Support Specialist I position on the Technology Team in Pittsburgh, PA. The IT Support Specialist role involves providing end-user desktop support both remotely and in-person, handling Tier (1-2) support tickets, and working on technology implementation projects.

Key Duties

Create, review and triage support Tier (1-2) tickets on a timely basis
Project work related to the implementation of new technology tools.
Provide end-user desktop support via remote support tools or in person visits
Provide excellent customer service by communicating professionally and effectively with users to understand their issues, provide updates on ticket status, and verify their concerns are addressed promptly.
Install and configure new computers, monitors, and printers.
Assist with system administration tasks, including server upgrades, updates, patches, deployments, architecture review / design and general best practices
Create clear, concise process and system diagrams and other supporting documentation
Coordinate with vendors to execute software and firmware upgrades
Attend meetings as required and provides regular and accurate status information to project participants/department leadership -follow management guidance and adherence to policies
Assist with other projects and tasks as required
Identify issues requiring escalated support and route to the appropriate team or leadership.
Identify recurring or unique issues, develop solutions, and verify successful implementation.
Document and/or update documentation for identified issues, solutions, and procedures.
Train and/or mentor junior team members. Share knowledge and best practices.
Actively participate in team meetings and feedback sessions.

Qualification Requirements

General To perform this job successfully, an individual must be able to perform each key duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

3 + years of technical experience working with hardware/software
Bachelor’s degree or equivalent Experience
Experience working in windows and virtualized environments
Ability to utilize an ITSM system for change and incident management
Microsoft training and related certifications are a plus
Strong interpersonal, organizational and customer service skills
Ability to work flexible/extended hours when requested or participate in an on-call schedule
Able to work both independently and effectively with remote team members as necessary

Physical Demands The following physical demands are representative of those that must be met to successfully perform the essential functions of this job:

Periodic physical effort, including standing, is required during a regular work shift of at least eight hours per day.
Employee must be able to periodically stand for extended periods of time, and to stoop, bend, and crouch as required to perform Key Duties.
Lifting and transporting of moderately heavy objects (40 lbs).
Drive to locations to assist users or deploy systems as needed

Work Environment The work environment characteristics described below are representative of those that will be encounters while performing the essential functions of this job.

Work is performed predominately indoors, although periodic visits to construction sites or asphalt manufacturing facilities will be required.
Noise level in the office work environment is normal.

Demonstrates Safety 1st It is important for members of our team to be actively involved in their own safety, while being considerate of fellow employees.

Assess work environment for possible hazards and makes sure training is adequate to the task.
Has proper personal protective equipment and tools, uses them appropriately for the given task.
Speaks up if seeing an unsafe act
Identifies and turns in near miss reports
Asks for help, when needed, to perform tasks safely.
Considers if there is a safer way to perform work and communicates.

Northeast Paving is a division of Vinci Construction USA and is a full-service asphalt and construction company, capable of handling projects of every size and scope. Our list of services includes roadway construction, railway and bridge construction, asphalt manufacturing and paving, sitework and earthworks development. Every year, we plan and build hundreds of public and privately funded projects safely, successfully, and with an innovative approach to give our clients the greatest possible value for their investment. Vinci Construction USA is a $1.4B company with 3500 employees with (3) delegations including Hubbard Construction, Blythe Construction and Eurovia Atlantic Coast.

We support a Drug-Free Workplace.

EOE AA M/F/Vet/Disability are encouraged to apply.

#NEP001

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Refine Your Search

technical support jobs in pittsburgh, pa

IT Support Specialist I

IT Analyst

Kennywood - Information Technology Technician

Product Support Representative I - REMOTE

Technical Support - Technical Assistant I

Desktop Support Specialist

Client Support Representative I (Product Support Representative I) -REMOTE

IT Service Desk Technician

Technical Support Analyst

On-Site Desktop Support Engineer

Technical Support Analyst

IT Support Analyst

IT Support Specialist

Advanced Workspace Support Technician

IT Support Tech

Customer Care - Product Technical Support Specialist - Pittsburgh Hybrid / Remote Other Locations

Technician I - Store Projects

ATM Coordinator

IT Support Analyst

Desktop Support Specialist, Information Technology

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