Top 23 chat support Jobs in pittsburgh pa

Bilingual Direct Service Advocate
Women's Center & Shelter —Pittsburgh, PA
- $18.75 an hour
- Full-time
- Mid-level
- Office
- Ability to climb stairs
- Paid training
- Disability insurance
Quick Apply
Customer (Patient) Support Specialist | Hiring Now | Onsite- Pittsburgh
Blink Health —Pittsburgh, PA
- Full-time
- HIPAA
- Research
- Office
- Free parking
- Commuter assistance
Quick Apply
13d
Customer Support Specialist, Part-Time - Weekend Availability Required
Skylight —Pittsburgh, PA
- $20 an hour
- Part-time
- Remote
- Office
- Agile
- Communication skills
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Customer Support Hero 2026
Witt Pest Management —Pittsburgh, PA
- From $20 an hour
- Full-time
- Background check
- Administrative experience
- Organizational skills
- Paid training
- Disability insurance
Quick Apply
Administrative Assistant
GUPTA PERMOLD —Pittsburgh, PA
- $18.50 - $19.00 an hour
- Full-time
- Pass drug screening
- Office
- Driver's License
- Health insurance
- 401(k)
Quick Apply
1d
Crisis Counselor (Remote Contractor Work, United States)
Gaggle Net, Inc. —Pittsburgh, PA
- Contract
- Remote
- Computer literacy
- Mid-level
- Criminal background check
- Opportunities for advancement
Quick Apply
Customer Experience Specialist
Payne Glasses —Pittsburgh, PA
- From $19 an hour
- Full-time
- Office
- In-person
- Communication skills
- Paid training
- AD&D insurance
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Client Service Manager
Gallagher —Pittsburgh, PA
- $39,000 - $76,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid parental leave
- Health savings account
Customer Success Team Lead
ANGLR —Pittsburgh, PA
- Mid-level
- Accounting
- 2 years
Customer Experience & Service Transformation Advisory Manager
Accenture —Pittsburgh, PA
- $87,400 - $293,800 a year
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Office
- Paid holidays
- Disability insurance
Interior Design/ Furniture Sales Professional - Pittsburgh, PA
Ethan Allen Global, Inc. —Pittsburgh, PA
- $45,000 a year
- Online Application
- Mid-level
- Driver's License
- Bachelor's degree
- Health savings account
- AD&D insurance
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Patience Services Technical Manager
Deloitte —Pittsburgh, PA
- $134,500 - $265,100 a year
- Full-time
- Microsoft Word
- Computer Science
- Up to 50% travel
5d
Amazon Connect Manager, Technical Transformation
Deloitte —Pittsburgh, PA
- $130,800 - $241,000 a year
- Full-time
- Computer science
- Oracle
- Computer Science
4d
Customer Service/Inside Sales
Susquehanna Wire Rope & Rigging —Meadow Lands, PA
- $18 - $22 an hour
- Computer literacy
- Mid-level
- Office
- Paid holidays
- Disability insurance
Customer Service Representative
Black Box —Lawrence, PA
- Overtime
- High school diploma or GED
- In-person
- 1 year
Quick Apply
2d
Online Sales Consultant - Eddy Homes, Inc.
Eclipse Construction Management, LP —Warrendale, PA
- Full-time
- Mid-level
- Computer skills
- Leadership
- Paid holidays
- Disability insurance
Quick Apply
Loan Sales Representative, Gibsonia
Dollar Bank —Gibsonia, PA
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Referral program
7d

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Field Service Technician
PSI Engineering —Columbus, OH
Respond to customer calls, provide technical service, and maintain support at customer locations. Relevant technical certificate or degree in the chosen field.
$70,000 - $75,000 a year
1d
DESIGN CONSULTANT
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We’ll also show you how to effectively use our complimentary design service as a powerful tool for developing customer relationships and providing opportunity…
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Bilingual Direct Service Advocate

Women's Center & Shelter
Pittsburgh, PA

Quick Apply

Job Details

Full-time
$18.75 an hour

Benefits

Paid training
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Loan forgiveness
Life insurance

Qualifications

Foreign language proficiency
Working with immigrant populations
Safety protocol adherence
Domestic violence situation handling
High school diploma or GED
Productivity software

Full Job Description

About the agency. Women’s Center & Shelter of Greater Pittsburgh (WC&S) is a comprehensive domestic violence program serving individuals impacted by domestic violence and facilitating an intervention and education program to people who use abuse. We are advocates, grounded in fostering a community of safety, healing, and empowerment for anyone affected by domestic violence. Our mission is to strengthen our ability to meet the individual and evolving needs of those affected by domestic violence by investing in the growth of our people, deepening community engagement, and amplifying the voices of all survivors. All staff learn about and support the organization’s mission, vision, and values. In addition, the principles of the Sanctuary Model (a model for prioritizing victims’ needs and promoting safety and recovery from adversity) and continuous improvement infuse all aspects of the organization.

About the role. As a Specialty/Bilingual Direct Service Advocate, you will provide direct service, advocacy, safety planning, emotional support, psychoeducation, case management, and information & referrals to clients of the WC&S Emergency Shelter, 24-Hour Hotline, and Text/Chat. Additionally, you will be a part of the Refugee, Immigrant, and Limited English Proficiency (RIL) Team, working with individuals who are refugees, immigrants, or have limited English proficiency. You will have the ability to effectively work with adults and children who have experienced trauma, handle crises, manage multiple client cases and needs, and be a resourceful problem solver with strong attention to client safety, confidentiality, and wellbeing. Due to the sensitive nature of our work, it is important that you understand abusive family dynamics, including intimate partner violence (IPV), cycle of abuse, power and control dynamics, and child abuse and neglect. The successful candidate is sensitive to trauma and culturally specific issues and is passionate about serving those experiencing IPV. This role is onsite and based out of the WC&S office.

This role provides you with the opportunity to showcase your active listening, communication, and crisis management skills, and the ability to contribute to the organization’s mission in a variety of ways. If you are comfortable building rapport, thinking outside the box, working with a team to meet ever-changing needs, and are passionate about working with populations experiencing intimate partner violence, we are eager to hear from you. WC&S will offer you an environment that provides endless opportunities to advance your knowledge, skills, and abilities.

Here's what you will do:

Actively participate in the RIL Team, including attending bimonthly meetings and making improvements to the quality of WC&S to this specific population
Grow to become a subject matter expert regarding working with intimate partner violence (IPV) survivors who are refugees, immigrants, or have limited English proficiency
Maintain building security at all times and assure confidentiality of clients
Conduct intake interviews with residents to identify individual needs
Work with residents on meeting basic daily needs
Provide information to residents regarding safety planning, goal planning, housing support and advocacy, and more
Provide crisis counseling, safety planning, and information and referrals to Hotline callers and to users of Text/Chat Program
Assist with training new staff, volunteers, and interns for Hotline work
Provides support to coworkers, volunteers, and interns in Shelter
This full-time position requires being available 40 hours per week, Mondays through Fridays, from 12:00p to 8:00p, onsite at WC&S main offices
Perform other duties as assigned by supervisor

Here’s what we are looking for:

High school diploma/GED required
Ability to speak two or more languages, with fluency in English and conversational skills in at least one other language, is required
At least one (1) year of experience working in direct service in a human service agency
Effective verbal, written, and interpersonal communication skills
A demonstration of the understanding of abusive family dynamics, including intimate partner violence, cycle of abuse, power and control dynamics, culturally specific issues, and child abuse and neglect
Ability to establish healthy boundaries, trust, respect, and rapport with others
Ability to understand and adhere to strict confidentiality and safety procedures
Strong command of general technology, including, but not limited to, Microsoft Office Suite is required; familiarity and understanding of information technology, including Salesforce and Teams strongly preferred
Desire to work in an organization committed to accepting every individual’s history and perspectives
Act 33/34 and FBI Clearances required

Physical demands. (Note: The physical demands listed below may be representative of those required on the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential duties and responsibilities.)

Ability to stand, walk, bend, and ascend/descend stairs (if elevator not an option)
Ability to move, carry, and/or lift items/packages up to 25 lbs. at times, including transporting necessary equipment and materials (e.g., laptop, phone, documents, etc.)
Prolonged periods of sitting at a desk and working on a computer, with breaks as needed
Ability to use standard office equipment and technology (e.g., computer, keyboard, mouse, printer, etc.)
Ability to access and physically navigate various departments and organizational facilities, as well as relevant offsite locations (if applicable)

Compensation: $18.75/hour, plus eligible for +$1.00-$4.00/hour shift premium differential for evening, weekend, and overnight hours.

About the benefits. WC&S offers a comprehensive and competitive benefits package, including generous paid time off; health, vision, and dental insurance; short-term and long term disability coverage; group life insurance; retirement plan with employer matching; Flexible Spending Account; Employee Assistance Program; Headspace meditation and mindfulness app subscription; Access Perks membership; paid training and professional development opportunities; and is a Public Service [Student] Loan Forgiveness (PSLF) eligible employer.

WC&S is an equal opportunity employer and is committed to ensuring that both applicants and employees are treated without discrimination or harassment on the basis of race, color, religion, sex (including pregnancy, gender identity or gender expression, and sexual orientation), national origin, ancestry, place of birth, hairstyle, age, disability, using guide or support animals for a disability, genetic information (including family medical history), familial status, citizenship status, military service, or any other characteristic protected by law. We are committed to providing an inclusive and welcoming environment for all.

Job Type: Full-time

Pay: $18.75 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Parental leave
Vision insurance

Application Question(s):

Are you interested and willing to work full-time (40 hours/week) from Mondays through Fridays, from 12:00pm to 8:00pm?
In addition to English, please list the additional language(s) you can speak conversationally. (This is a requirement for the position.)

Work Location: In person

Quick Apply

Refine Your Search

chat support jobs in pittsburgh pa

Bilingual Direct Service Advocate

Customer (Patient) Support Specialist | Hiring Now | Onsite- Pittsburgh

Customer Support Specialist, Part-Time - Weekend Availability Required

Customer Support Hero 2026

Administrative Assistant

Crisis Counselor (Remote Contractor Work, United States)

Customer Experience Specialist

Client Service Manager

Customer Success Team Lead

Customer Experience & Service Transformation Advisory Manager

Interior Design/ Furniture Sales Professional - Pittsburgh, PA

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Amazon Connect Manager, Technical Transformation

Customer Service/Inside Sales

Customer Service Representative

Online Sales Consultant - Eddy Homes, Inc.

Loan Sales Representative, Gibsonia

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