Overview
Join our dynamic healthcare team as a Part-Time Chiropractic Assistant / Front Desk! This energetic role offers a fantastic opportunity to be the welcoming face of our clinic while supporting patient care and administrative operations. You’ll play a vital part in creating a positive experience for patients, managing front desk duties, and assisting with clinical tasks. We are looking for someone who is great with people, communicates confidently, learns quickly, takes initiative, and isn't afraid to jump in wherever needed.
What You'll Do:
Front Desk & Patient Communication
- Answer phones with confidence, warmth, and professionalism
- Greet patients and create a friendly, welcoming experience
- Schedule, confirm, and manage patient appointments
- Communicate clearly with patients about appointments, office policies, balances, and payments
- Follow up with patients by phone and assist with recalls and rescheduling
- Collect payments and accurately handle cash and credit card transactions
- Confidently ask for and collect payment when it is due
- Assist with general administrative and reception duties
- Maintain accurate patient records and documentation
Hands-On Patient Care
- Actively assist with patient flow and care throughout the office
- Set patients up on therapeutic and rehabilitation equipment
- Perform approved modalities such as laser therapy and therapeutic ultrasound under the direction and guidance of our doctor
- Prepare treatment areas and equipment between patients
- Learn our equipment, procedures, and treatment protocols
- Help keep the doctor and patient schedule moving efficiently throughout the day
Keeping the Office Running
- Maintain clean and organized treatment rooms, front desk, and common areas
- Perform routine cleaning and sanitizing duties throughout the day
- Restock supplies and recognize when something needs attention
- Pitch in wherever needed rather than waiting to be asked
Who We're Looking For
The right person is:
- Personable and outgoing. You genuinely enjoy interacting with people and helping them feel comfortable.
- Excellent on the phone. You can communicate clearly, professionally, and confidently.
- Comfortable discussing money. Collecting payments and discussing patient balances are normal parts of this position.
- Trustworthy. You will handle patient information, payments, and confidential information.
- A self-starter. You notice what needs to be done and take care of it.
- Organized and detail-oriented. You can keep track of multiple responsibilities in a busy office.
- Comfortable with hands-on patient care. You won't spend your entire day sitting behind a desk.
- Willing to clean. Everyone on our team contributes to keeping the office clean, professional, and patient-ready.
- Dependable and punctual. Our patients and team need someone who can be counted on.
- Coachable and willing to learn. We use specialized equipment and systems, and we will train the right person.
Experience
Previous experience in a chiropractic, medical, physical therapy, dental, or other healthcare office is helpful but not required.
Medical billing and/or insurance experience is a strong plus.
We are happy to train the right person. Candidates with previous chiropractic, medical office, medical billing, insurance, or directly related experience may qualify for a higher starting rate.
For us, personality, reliability, communication skills, work ethic, and the ability to connect with patients are just as important as previous experience.
Schedule & Compensation
This is a part-time position with a consistent two-day-per-week schedule:
Monday: 8:30 AM–6:30 PM
Wednesday: 8:30 AM–6:30 PM
Approximately 20 hours per week.
Applicants must be consistently available for the full Monday and Wednesday schedule.
If you're friendly, dependable, confident with people, comfortable in a fast-moving environment, and looking for a position where you're doing much more than answering phones, we'd love to hear from you.
Pay: $15.00 - $18.00 per hour
Benefits:
- Employee discount
- On-the-job training
Application Question(s):
- Are you consistently available to work Mondays AND Wednesdays from 8:30 AM–6:30 PM?
- Are you comfortable with a position that combines front-desk responsibilities with hands-on patient care?
- Are you comfortable discussing balances with patients and confidently asking for payment when it is due?
- This position includes routine cleaning and sanitizing of treatment areas, equipment, and common areas. Are you comfortable with these responsibilities?
- How many years of medical, chiropractic, dental, physical therapy, or other healthcare-office experience do you have?
- Do you have experience with medical billing and/or health insurance?
- In a few sentences, tell us why you think you'd be a good fit for a small, busy healthcare office where you'll interact with patients throughout the entire day.
Work Location: In person
