Top 2 configuration manager Jobs in pittsburgh pa

Software Configuration and Quality Assurance Specialist
CallerReady —Pittsburgh, PA
- Marketing
- Engineering
- Mid-level
Business Configuration Solutions Analyst Senior -Cognizant Implementations (Hybrid)
UPMC —Pittsburgh, PA
- $32.85 - $56.83 an hour
- Full-time
- Hybrid work
- 6 years
- Office
- SQL

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Software Configuration and Quality Assurance Specialist

CallerReady -
Pittsburgh, PA

Apply Now

Job Details

Qualifications

Cloud-based systems

Full Job Description

CallerReady

Software Configuration and Quality Assurance Specialist

Company Description

Founded in 2010, headquartered in Pittsburgh, Pennsylvania

CALLERREADY IS THE GO-TO PLATFORM FOR MARKETERS LOOKING TO SCALE THEIR BUSINESSES WITH

MOBILE CONVERSATIONS

We help businesses grow by connecting their salespeople with prospects faster and more efficiently.

Our lead-to-call automation platform uses artificial intelligence (AI) software to replace manual

outbound processes and enhance results. Best in class reporting, attribution, and data sharing are a key

part of our technology solution, which provides meaningful data for marketers with multiple levels of

granularity. Large and small agencies and businesses across a number of verticals love the results we

deliver, with increases in their lead-to-call connection rates typically in the range of 25-100%.

"CallerReady has automated lots of the manual work and allowed me to take my business to the next

level."

Join us in the evolution of the premier call marketing platform, we encourage your input and
contribution to our success.

Job Description:

Do you like technology that helps companies grow, specifically: advertising, lead generation, sales, SMS

and voice software? Do you want to help marketers make intelligent business decisions and absolutely

love where you work? CallerReady is searching for a software quality assurance and technical

configuration specialist to join our rapidly growing team. You will be responsible for testing new

software features, products, ensuring code pushes do not break existing functionality and when you are

not testing, you will be configuring the software for technical customer setups, establishing new

accounts and performing quality assurance on those setups and the setups created by teammates. You

must be comfortable juggling multiple projects and changing priorities typical of a technology startup

environment. You must bring a high energy and a great mindset to the team every day and love to

configure and test software.

We are looking for someone with a technical expertise testing cloud based software for pc and mobile

browsers. You will test features against the specifications, develop testing protocols, and provide

feedback to developers. You will also translate business requirements into technical configuration

documents and then implement and test the configurations. Testing requires manually submitting and

tracking leads through a lead to call automation setup and involves documenting use case and

Software Configuration and Quality Assurance Specialist Rev 06-27-2017 v1

outcomes, juggling cell phones and softphones, and running through scenarios. Over time, you will

develop specifications to automate the testing of scenarios. The successful candidate will be passionate

about testing bug fixes, testing functionality, and developing quality assurance processes for code

releases and customer software configurations. Some tasks will require team work, while other tasks

will need to be accomplished with little to no guidance.

What we look for:

 Communication, team orientation and soft skills:

o Excellent written and verbal communication skills

o Strong work ethic to proactively acquire new tasks – does not believe in down-time

o A startup minded player who gets energized by making an impact on the business

o Ability to juggle multiple priorities and customer deadlines

o Open to sharing and receiving constructive feedback and direction in a healthy professional

manner. Ability to ask for assistance rather than struggling alone

o Resiliency to work well on projects with heavy supervision and frequent feedback

o Passionate about setting up software, testing software and configurations, documenting and

communicating results in a timely manner

 Organization skills and detail orientation:

o You bring your organization and get-it-done attitude every day to be able to thrive under

uncertain and high impact startup company conditions

o Self-discipline to operate well with little supervision

o Commitment to quality assurance, identifying issues, bugs and unexpected behavior

o Work through business requirements to create the simplest implementation that satisfies

the objectives

“Make things as simple as possible, but not simpler.” Einstein

o High attention to detail in your technical implementations with the ability to test your own

setups and those of teammates

 Problem Solver:

o Find ways to continually maximize efficiencies in the technical configuration and quality

assurance functions

Ideal candidate will have:

 2+ years of experience with performing software quality assurance

 2+ years of experience with technical software configuration for business clients

Software Configuration and Quality Assurance Specialist Rev 06-27-2017 v1

 Experience with some type of sales automation and CRM system preferred

 A demonstrated and proven capacity to quickly absorb new concepts and technologies

 Experience with sales, marketing automation, call center, and advertising software

 Bachelor's or higher degree in Engineering, Information Technology, Software Systems, Advertising

Technology, Marketing or related field.

 Experience developing support documents with Google and Microsoft products.

You should write us a cover letter explaining your recent history in the industry. If there are reasons why

you may be a particularly good fit, such as projects you've worked on that are relevant to our industry,

please explain in detail. The more you can tell us about yourself, the more likely you will get a call back.

When applying, please include your salary requirements and your most recent compensation.

Software Configuration and Quality Assurance Specialist Rev 06-27-2017 v1

Apply Now

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configuration manager jobs in pittsburgh pa

Software Configuration and Quality Assurance Specialist

Business Configuration Solutions Analyst Senior -Cognizant Implementations (Hybrid)

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