Top 122 Customer service desk associate Jobs in Pittsburgh Pa

Patient Services Representative - Solano and Kokales Internal Medicine Associates
UPMC —Pittsburgh, PA
- $19.60 - $30.25 an hour
- Full-time
- Internal Medicine
- HIPAA
- High school diploma or GED
Front Desk Associate
Mansions On Fifth Hotel —Pittsburgh, PA
- From $16 an hour
- Part-time
- Background check
- Inventory management
- Computer literacy
- Paid time off
- Employee discount
Quick Apply
Front Desk Agent
Marriott Pittsburgh City Center —Pittsburgh, PA
- $16.00 - $16.50 an hour
- Full-time
- Hotel
- Math
- Ability to stand for extended periods
- Disability insurance
- Health insurance
Quick Apply
1d
Pro Services Specialist (Bilingual – English/Spanish Preferred)
Floor and Decor Outlets of America, Inc. —Bethel Park, PA
- From $15 an hour
- 8 hour shift
- Spanish
- High school diploma or GED
- Travel
- Employee stock purchase plan
- Paid holidays
Quick Apply
6d
Automotive Customer Service Advisor
The Pep Boys Manny Moe & Jack LLC —Bridgeville, PA
- $13.20 - $19.80 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
Sales Associate - (South Fayette - Bridgeville)
European Wax Center —Bridgeville, PA
- From $13 an hour
- Part-time
- No education required
- In-person
- Communication skills
- Paid training
- COVID-19 protective measures
Quick Apply
Front Desk Associate
StretchLab Cranberry Township —Cranberry Township, PA
- $16 an hour
- Part-time
- Computer literacy
- English
- Travel
- Paid time off
- Employee discount
Quick Apply
Sales & Service Representative
MRC Global —Monessen, PA
- Full-time
- Mid-level
- Office
- Driver's License
Sales Associate (Robinson - Settlers Ridge)
European Wax Center —Pittsburgh, PA
- From $13 an hour
- Part-time
- No education required
- In-person
- Communication skills
- Paid training
- COVID-19 protective measures
Quick Apply
Dermatology Practice Administrator
Mt. Lebanon Dermatology Associates —Pittsburgh, PA
- From $75,000 a year
- Full-time
- OSHA
- Medical office experience
- HIPAA
- Health insurance
- Work from home
Quick Apply
Tier 2/3 IT Support Specialist
Wolf Consulting, LLC —Monroeville, PA
- Full-time
- Hybrid work
- Azure
- 5 years
- Office
- Health insurance
- Dental insurance
Quick Apply
Automotive Customer Service Advisor
The Pep Boys Manny Moe & Jack LLC —Pittsburgh, PA
- $13.20 - $19.80 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
12d
Patient Access Specialist I- UPMC Vision Institute
UPMC —Pittsburgh, PA
- $19.80 - $30.40 an hour
- Part-time
- High school diploma or GED
- Travel
- Computer skills
Front Desk Associate
StretchLab Strip District —Pittsburgh, PA
- $16 an hour
- Part-time
- Computer literacy
- English
- Travel
- Paid time off
- Employee discount
Quick Apply
2d
Front Desk Agent
Sage Hospitality —Pittsburgh, PA
- Full-time
- Writing skills
- No experience needed
- English
- Health insurance
- Dental insurance
Patient Access Specialist I- Part-time, Wexford
UPMC —Wexford, PA
- $18.99 - $28.11 an hour
- Part-time
- Medical office experience
- High school diploma or GED
- Computer skills
Receptionist
Care Crafter Home Care LLC —Pittsburgh, PA
- $15 - $18 an hour
- Full-time
- Office
- High school diploma or GED
- Home Health
- Paid holidays
- Dental insurance
Quick Apply
Visitor Services Associate
Children's Museum of Pittsburgh —Pittsburgh, PA
- From $16.25 an hour
- Part-time
- High school diploma or GED
- Experience working with children
- Children
Quick Apply
Front Desk Associate
The Lash Lounge Pittsburgh - South Hills —Pittsburgh, PA
- $13 - $15 an hour
- Part-time
- 1 year
- Entry level
- Retail sales
Quick Apply
Front Desk Associate
StretchLab Sewickley —Sewickley, PA
- $14.21 - $19.00 an hour
- Part-time
- Hotel
- In-person
- Entry level
Quick Apply
7d

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Patient Services Representative - Solano and Kokales Internal Medicine Associates

UPMC -
Pittsburgh, PA

Apply Now

Job Details

Full-time
$19.60 - $30.25 an hour

Qualifications

High school diploma or GED

Full Job Description

UPMC Community Medicine Incorporated is hiring a Full-Time Patient Services Representative to help support Solano and Kokales Internal Medicine Associates.

Hours: Monday through Friday, between 7:00 am to 5:30 pm. After training you will have the option for a 4-10 shift.

Location: 120 Lytton Ave, Pittsburgh

Department Details: a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Our office provides a great environment to learn and grow, with multiple practices in one suite that offer a variety of learning opportunities!

Epic experience preferred but not required.

Purpose:
A Patient Services Representative is responsible for welcoming patients upon arrival, promoting the usage of new and emerging consumer-friendly technologies, educating patients on their copayments and financial obligations and collecting payments when applicable, scheduling subsequent appointments within the continuum of care, connecting patients to financial advocacy resources when appropriate, updating patient's demographics and insurance coverage information, and promoting an overall culture of service excellence. Patient Services Representative display strong customer service skills that ensure that patients and family members have the desired UPMC Experience at UPMC physician practices, hospitals, and outpatient surgery departments.

Responsibilities:
Provide a warm greeting for all patients
Guide patient through use of self-arrival technology or check-in patient at desk depending on patient preference
Collect copayments and any other applicable patient payments at the point of service
Confirm and/or update patient registration information at checkout
Schedule follow-up appointments within the practice at checkout
Schedule or connect patient to resources to schedule for ancillary services at checkout
Help patients navigate the healthcare system by providing clear and understandable instructions.
Provides follow-up to unresolved patient questions or needs to ensure the appropriate continuity of care.
Understands the principles of service recovery and is both empowered and responsible for taking appropriate action to recover from service that does not meet the expectation of the UPMC Experience.
Register patients in Biometrics (fingerprint recognition) program and explain benefits
Promote MyUPMC patient portal and assist patients in registration when applicable
Assist patients in education of financial responsibility and connect them to advocacy resources as needed
Confirm/verify insurance benefits with the appropriate carrier via online verification systems or telephone inquiries
Obtain signature of patient or family member for consent to treatment and financial responsibility following the Health Insurance Portability and Accountability Act (HIPAA) rules and regulations
Appropriately distribute / triage phone calls to other areas and / or clinical providers
Assist with administrative duties in the office including but not limited to scanning of medical records and faxing
Stays informed on navigation and usability of UPMC Patient Portal; confidently and clearly communicates what patients need to know to navigate the Portal to ensure a smooth experience and continued access to health information and care services.
Completion of high school graduate or equivalent is required.
Experience with personal computer-based applications, other various office equipment and proficient typing skills are preferred.
Two years of experience in a medical / billing / fiscal or customer service function is preferred.
Knowledge of medical terminology is preferred. Prior experience with Medipac, Epic, or other health records systems is preferred.

Licensure, Certifications, and Clearances:
Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran

Apply Now

Refine Your Search

customer service desk associate jobs in pittsburgh pa

Patient Services Representative - Solano and Kokales Internal Medicine Associates

Front Desk Associate

Front Desk Agent

Pro Services Specialist (Bilingual – English/Spanish Preferred)

Automotive Customer Service Advisor

Sales Associate - (South Fayette - Bridgeville)

Front Desk Associate

Sales & Service Representative

Sales Associate (Robinson - Settlers Ridge)

Dermatology Practice Administrator

Tier 2/3 IT Support Specialist

Automotive Customer Service Advisor

Patient Access Specialist I- UPMC Vision Institute

Front Desk Associate

Front Desk Agent

Patient Access Specialist I- Part-time, Wexford

Receptionist

Visitor Services Associate

Front Desk Associate

Front Desk Associate

I want to receive the latest job alert for customer service desk associate in pittsburgh pa

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