Top 130 Help desk Jobs in Pittsburgh Pa

Enabling Technology Integration Specialist
Arc Human Services —Canonsburg, PA
- $34.98 - $45.47 an hour
- Full-time
- Clean driving record
- Mid-level
- Residential
Configuration Support (Job #33367)
InnoSource —Pittsburgh, PA
- $17 an hour
- Overtime
- Background check
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Video Management System Support Technician (Job #33401)
InnoSource —Pittsburgh, PA
- $19 an hour
- Full-time
- Background check
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
4d
Customer Service Representative - Troubleshooting Specialist
Guardian Protection Services, Inc. —Warrendale, PA
- Weekends as needed
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply
IT Helpdesk Technician - Entry Level 1
IT-Solution Services LLC —Pittsburgh, PA
- $25 - $30 an hour
- Part-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Analysis skills
- 401(k)
- Tuition reimbursement
Quick Apply
Helpdesk Support
Allegheny County Pennsylvania —Allegheny County, PA
- $21.22 - $25.71 an hour
- Weekends as needed
- Background check
- Computer science
- Computer Science
Product Support Representative I - REMOTE
Net Health —Pittsburgh, PA
- $19 an hour
- Weekends as needed
- Remote
- Oracle
- Salesforce
- High school diploma or GED
- Health insurance
Quick Apply
19h
Help Desk Technician (Part-Time)
STE Aethon, Inc —Pittsburgh, PA
- Part-time
- Hospital
- Office
- Associate's degree
Quick Apply
Help Desk Analyst
Aires —Pittsburgh, PA
- Full-time
- Hybrid work
- Computer literacy
- Office
- High school diploma or GED
- 401(k) matching
Quick Apply
Entry Level IT Support Associate (F)
Expedient —Pittsburgh, PA
- $32,000 - $37,000 a year
- Full-time
- Hybrid work
- Windows
- Analysis skills
- Computer networking
- Paid training
- Disability insurance
Quick Apply
Technical Support Representative I (Technical Support Engineer I) - REMOTE
Net Health —Pittsburgh, PA
- $27.42 an hour
- Remote
- Research
- High school diploma or GED
- Project management
- Health insurance
Quick Apply
3d
Help Desk Analyst
Community Options, Inc. —Pittsburgh, PA
- From $50,000 a year
- Full-time
- Office
- Windows
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
6d
IT - PC-Helpdesk and Support
Compunetix —Monroeville, PA
- Bachelor of Science
- Mid-level
- Windows
Part-Time IT Support Assistant
Boys & Girls Clubs of Western Pennsylvania —Pittsburgh, PA
- $21 - $25 an hour
- Part-time
- School experience
- CPR Certification
- Google Workspace
Quick Apply
IT Support Specialist
Nadia Care —Pittsburgh, PA
- $60,000 - $70,000 a year
- Multiple hires
- Remote
- Google Workspace
- Surgery
- HIPAA
- Paid holidays
- Disability insurance
Quick Apply
PC Consultant - Intermediate
UPMC —Pittsburgh, PA
- $27.69 - $41.92 an hour
- Full-time
- Hospital
- Mid-level
- Ability to lift 50 pounds
Service Desk Analyst
Mortgage Connect —Coraopolis, PA
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Paid parental leave
- Health savings account
IT Support Analyst
Ascent Data, LLC —Pittsburgh, PA
- $22 - $25 an hour
- Full-time
- Windows
- Ability to lift 50 pounds
- Driver's License
- Paid holidays
- Disability insurance
Quick Apply
Desktop Support Technician
All Lines Technology —Cranberry Township, PA
- Urgently hiring
- Mid-level
- Office
- Analysis skills
Quick Apply
3d
IT Support Admin
Synopsys —Canonsburg, PA
- $68,000 - $103,000 a year
- English
- Mid-level
- Windows
8h

I want to receive the latest job alert for help desk in pittsburgh pa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

help desk jobs near pittsburgh pa

Enabling Technology Integration Specialist

Arc Human Services -
Canonsburg, PA

Apply Now

Job Details

Full-time
$34.98 - $45.47 an hour

Qualifications

Non-technical user support
Experience working with individuals with cognitive disabilities
Equipment troubleshooting
High school diploma or GED
Driver's License
Intellectual disabilities support
Collaboration with community partners
Working with families
Managing projects
Disability services experience

Full Job Description

Job Purpose

Arc Human Services is seeking a SHIFT Certified Enabling Technology Integration Specialist (ETIS) to support our growing Smart Living and enabling technology initiatives.

The ETIS works directly with individuals with intellectual and developmental disabilities, families, Direct Support Professionals (DSPs), and other support team members to identify and implement technology that can increase independence, safety, community participation, and quality of life.

Working collaboratively with our Assistive Technology Professional (ATP) and interdisciplinary teams, the ETIS helps translate an individual's goals and support needs into practical technology solutions. This includes assessing needs, identifying appropriate technologies, coordinating implementation, configuring and installing devices, training individuals and staff, troubleshooting issues, and following up to make sure the technology is successful in everyday life.

The position also supports AHS's Smart Living Home, remote support initiatives, technology demonstrations, and broader Technology First strategy.

Key Responsibilities

Coordinate enabling and assistive technology referrals from initial request through implementation and follow-up.
Meet with individuals, families, and support teams to understand goals, routines, challenges, and opportunities where technology may increase independence or safety.
Conduct person-centered enabling technology assessments and assist with developing practical technology recommendations and implementation plans.
Configure, install, test, and troubleshoot smart-home, assistive, enabling, and remote-support technologies in residential and community settings.
Work collaboratively with the AHS Assistive Technology Professional (ATP), program teams, vendors, and other partners to implement technology solutions.
Provide hands-on training and coaching to individuals, families, DSPs, supervisors, and other staff so technology can be successfully incorporated into everyday routines.
Conduct follow-up visits to evaluate whether technology is working as intended, identify barriers to adoption, and make adjustments when needed.
Support the development and implementation of remote support technologies and service models.
Assist with demonstrations and tours of the AHS Smart Living Home and help individuals and support teams explore technologies in a real-world environment.
Develop simple user guides, training materials, and other resources to support successful technology adoption.
Maintain documentation related to referrals, assessments, implementation, equipment, training, follow-up, and outcomes.
Help track technology utilization, outcomes, and other Smart Living program measures.
Stay current on emerging assistive, enabling, smart-home, and remote-support technologies that may benefit the people AHS supports.

About Smart Living at Arc Human Services

AHS's Smart Living initiative explores how assistive, enabling, smart-home, and remote-support technologies can be incorporated into everyday supports for people with intellectual and developmental disabilities.

Our approach starts with the person - not the technology. The goal is to identify practical solutions that can help someone do more independently, manage risk, increase safety, participate in their community, and improve quality of life.

The ETIS is a hands-on member of this work, helping move technology from an idea or recommendation into a solution that actually works for the individual and their support team.

What We're Looking For

The ideal candidate is someone who is curious about technology, enjoys solving practical problems, can teach others, and is interested in using technology to help people live more independently.

Experience in one or more of the following areas is especially relevant:

Intellectual/developmental disability or other human services
Assistive or enabling technology
Smart-home or consumer technology
Remote supports
Direct support or community-based services
Technology implementation or troubleshooting
Training, coaching, or staff education

Qualifications

The successful candidate must demonstrate strong interpersonal, organizational, and problem-solving skills with the ability to support individuals with intellectual and developmental disabilities through the effective use of enabling technology. This position requires the ability to build collaborative relationships with individuals, families, direct support professionals, providers, and community partners while managing multiple projects and priorities. The individual must be comfortable learning new technologies, providing hands-on training, troubleshooting technical issues, documenting activities accurately, and communicating effectively both verbally and in writing. A valid driver’s license and the ability to travel throughout the organization’s service area are required.

Education and Experience

High school diploma or GED required. Associate degree in human services, information technology, rehabilitation, education, or a related field preferred. Equivalent combinations of education and relevant experience will be considered. Experience supporting individuals with intellectual and developmental disabilities, implementing assistive or enabling technology, providing staff training, or coordinating technology projects is preferred.

Certifications

Current SHIFT Enabling Technology Integration Specialist (ETIS) certification required or the ability to obtain certification within twelve (12) months of hire. A valid Pennsylvania driver’s license with an acceptable driving record is required.

Apply Now

Refine Your Search

help desk jobs in pittsburgh pa

Enabling Technology Integration Specialist

Configuration Support (Job #33367)

Video Management System Support Technician (Job #33401)

Customer Service Representative - Troubleshooting Specialist

IT Helpdesk Technician - Entry Level 1

Helpdesk Support

Product Support Representative I - REMOTE

Help Desk Technician (Part-Time)

Help Desk Analyst

Entry Level IT Support Associate (F)

Technical Support Representative I (Technical Support Engineer I) - REMOTE

Help Desk Analyst

IT - PC-Helpdesk and Support

Part-Time IT Support Assistant

IT Support Specialist

PC Consultant - Intermediate

Service Desk Analyst

IT Support Analyst

Desktop Support Technician

IT Support Admin

I want to receive the latest job alert for help desk in pittsburgh pa

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected