Top 12 Help desk analyst Jobs in Pittsburgh Pa

Help Desk Analyst
Aires —Pittsburgh, PA
- Full-time
- Hybrid work
- Computer literacy
- Office
- Administrative experience
- 401(k) matching
Quick Apply
Help Desk Analyst II
Pantherx Specialty LLC —Moon Township, PA
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer Science
- Paid holidays
- Disability insurance
Quick Apply
8d
Technical Support Analyst
Spang & Company —Pittsburgh, PA
- On call
- Computer science
- Computer Science
- Office
- 401(k) matching
Quick Apply
IT Service Desk Analyst
North American Dental Group —Pittsburgh, PA
- Full-time
- Mid-level
- Office
- Organizational skills
6d
Technical Support Analyst
All Lines Technology —Pittsburgh, PA
- Full-time
- Computer literacy
- Organizational skills
- Leadership
Quick Apply
4d
Support Analyst
All Lines Technology Inc —Pittsburgh, PA
- Computer literacy
- Organizational skills
- Leadership
Quick Apply
4d
Senior Information Systems Support Technologist
Bechtel Plant Machinery, Inc. —Monroeville, PA
- $54,200 - $83,800 a year
- Full-time
- Pass drug screening
- 8 years
- SharePoint
13d
Advanced Workspace Support Technician
General Dynamics Mission Systems, Inc —Canonsburg, PA
- $31.50 - $32.50 an hour
- Full-time
- Mid-level
- 3 years
- Continuous improvement
- Paid parental leave
- Health insurance
Senior IT Analyst
HACP —Pittsburgh, PA
- Full-time
- Azure
- 5 years
- Research
Quick Apply
10d
Administrative Application Analyst (On-Site Only)
QUESTEQ INC —Imperial, PA
- $60,000 - $70,000 a year
- Full-time
- Background check
- Mid-level
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
IT Service Desk Manager
Washington & Jefferson College —Washington, PA
- Weekends as needed
- 7 years
- Windows
- Residential
- AD&D insurance
- Disability insurance
Quick Apply

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Help Desk Analyst II
Pantherx Specialty LLC —Moon Township, PA
The Help Desk Analyst II provides end-user support, interacting with users daily to support end-user technology, including software, hardware, connectivity,…
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8d
Programmer Analyst II
Ellwood Group, Inc. —New Castle, PA
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Technical Support Specialist
Proteam Solutions —Columbus, OH
Provide high-quality customer service while managing a high volume of inbound phone calls. Experience using remote access and remote troubleshooting tools.
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Help Desk Support Specialist
Franklin International —Columbus, OH
Maintains computer, fax, and phone system functionality by responding to user calls, emails or chat requests for support in compliance with company policy.
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Help Desk Analyst

Aires -
Pittsburgh, PA

Quick Apply

Job Details

Full-time

Benefits

401(k) matching

Qualifications

High school diploma or GED
Client interaction via phone calls

Full Job Description

Aires (www.aires.com) has been providing best-in-class relocation management services for 40 years and is a recognized industry leader in delivering high quality relocation and assignment management services to leading corporations.

Aires' Innovative Technologies team is creating technologies that mobilize the modern workforce. Our technology enables our customer services teams, our clients, and their employees, as well as our partners to deliver exceptional, industry-leading service.

We Have…

An award-winning technology platform, built in-house, that aligns with the future state of Global Mobility
A strong Aires brand consistently ranked among the mobility industry's highest annual customer-satisfaction scores and a client retention rate of over 98%
A financially stable organization with a history of 15%-20% organic annual growth
A high internal promotion rate and a full benefits package including a 401K match
Hybrid work environment

An excellent career opportunity is currently available for a Help Desk Analyst located at Aires Pittsburgh office.
This exciting opportunity is in a high growth environment where you will utilize your significant technical experience to provide direct technical support to internal business customers for issue resolution and service requests reported, as well as initial incident response for data security.

Position Responsibilities:

Responds to incoming calls, chats and emails regarding service requests from business users.
Documents, tracks and monitors all service request activity and communications.
Configures and administers applications, mailboxes, calendars and distribution groups.
Troubleshoots basic networking and system issues.
Tracks time spent on all activities in the help desk ticketing systems.
Updates asset inventory when software/hardware changes are required

Required Qualifications:

High School Diploma/GED required. Associate’s or Bachelor’s degree preferred
1-2 years of technical phone support experience
1-2 years of information systems experience (or similar education) preferred
Certifications preferred: Comptia Security + or a similar certification

Additional Qualifications:

Excellent customer service and administrative skills
Computer literacy with MS Office products, and ability to grasp proprietary software
Demonstrated ability to manage multiple competing tasks
Ability to follow policies and procedures
Can-do attitude
Genuine desire to help others
Team oriented mindset, with a strong sense of care and urgency
Desire to embrace our core values: Client Focus, Results, Responsibility & Accountability, Collaboration and Innovation.

American International Relocation Solutions, LLC. provides equal opportunity to all persons through policies and practices to recruit, hire, train, and promote, in all job classifications, based on merit and qualifications without regard to race, religion, color, national origin, citizenship, sex, age, veteran status, disability, genetic information, or any other protected characteristic. Aires will not discriminate against persons because of their disability, including disabled veterans. Aires is committed to providing reasonable accommodations to qualified individuals so that an individual can perform their job-related duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply, please contact us at [email protected].

Quick Apply

Refine Your Search

help desk analyst jobs in pittsburgh pa

Help Desk Analyst

Help Desk Analyst II

Technical Support Analyst

IT Service Desk Analyst

Technical Support Analyst

Support Analyst

Senior Information Systems Support Technologist

Advanced Workspace Support Technician

Senior IT Analyst

Administrative Application Analyst (On-Site Only)

IT Service Desk Manager

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