Top 61 Mail delivery Jobs in Pittsburgh Pa

Pharmacy Customer Care Associate
Grane Rx —Pittsburgh, PA
- Full-time
- Word processing
- English
- High school diploma or GED
Office Associate
Levin Furniture & Mattress —Wexford, PA
- $17 an hour
- Urgently hiring
- Ability to sit for extended periods
- Organizational skills
- Ability to stand for extended periods
- Paid training
- Disability insurance
Quick Apply
Operations Assistant
Masis Staffing Solutions —Bethel Park, PA
- $40,000 a year
- Microsoft Outlook
- Office
- High school diploma or GED
Quick Apply
Service Delivery Associate (Lockbox)
SPS North America —Pittsburgh, PA
- $20 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Computer skills
- Health savings account
- Paid holidays
Quick Apply
5d
MAIL DELIVERY DRIVER - INVENTORY CLERK
Peters Township School District —McMurray, PA
- Part-time
- Entry level
Driver
Renewal Inc —Pittsburgh, PA
- $16 - $19 an hour
- Full-time
- High school diploma or GED
- Driver's License
- Communication skills
Quick Apply
Mail Clerk - Morning Shift, Full Time
CSI International —Coraopolis, PA
- $18 an hour
- Full-time
- Customer service
- Word processing
- High school diploma or GED
Quick Apply
[IMMEDIATE ONBOARDING] Delivery Driver independent Contractor 1099
OpexiaHoldingLLC —Pittsburgh, PA
- $1,071 - $1,890 a week
- Choose your own hours
- Background check
- Clean driving record
- Driver's License
- Flexible schedule
Quick Apply
10d
Temporary Employment Services (TES) - Temporary Package Window Handler
Carnegie Mellon University —Pittsburgh, PA
- Full-time
- Background check
- Customer service
- Computer literacy
- Commuter assistance
- Paid holidays
12d
Front Office Administrative Assistant
Mistick Construction —Pittsburgh, PA
- $19 - $21 an hour
- Full-time
- Inventory management
- Customer service
- 5 years
Quick Apply
10d
Office Support Specialist
House Rx —Pittsburgh, PA
- $22 - $25 an hour
- Office
- Administrative experience
- Communication skills
- Dental insurance
- Paid time off
Quick Apply
Receptionist
Care Crafter Home Care LLC —Pittsburgh, PA
- $15 - $18 an hour
- Full-time
- Office
- High school diploma or GED
- Home Health
- Paid holidays
- Dental insurance
Quick Apply
Administrative Assistant 1 Raccoon Creek State Park
Commonwealth of PA —Hookstown, PA
- $46,827 - $70,592 a year
- Full-time
- Office
- Bachelor's degree
- Entry level
- Paid parental leave
- Health insurance
3d
Front Desk Associate-Part Time
Springhill Suites West Mifflin —Pittsburgh, PA
- From $15 an hour
- Part-time
- Hotel
- High school diploma or GED
- Accounting
- Travel reimbursement
- Paid training
Quick Apply
2h
Concierge Associate
Baptist Senior Family —Pittsburgh, PA
- Part-time
- Computer literacy
- Administrative experience
- High school diploma or GED
- Free parking
Quick Apply
Office Services Clerk
Elliott Company —Jeannette, PA
- Overtime
- Pass drug screening
- Office
- High school diploma or GED
Administrative Assistant
Alro Steel Corp —Pittsburgh, PA
- Full-time
- Microsoft Word
- Office
- Organizational skills
- Paid holidays
- Disability insurance
Administrative Assistant – Center for Integrative Health
Duquesne University —Pittsburgh, PA
- $16.00 - $26.24 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Office
- Paid holidays
- Tuition reimbursement
Secretary
McKeesport Area School District —McKeesport, PA
- $29,505 a year
- Full-time
- School experience
- Microsoft Excel
- Microsoft Outlook
Substitute Secretary
McKeesport Area School District —McKeesport, PA
- School experience
- Microsoft Excel
- Microsoft Outlook

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Pharmacy Customer Care Associate

Grane Rx -
Pittsburgh, PA

Apply Now

Job Details

Full-time

Qualifications

Pharmacy Information Systems (PIS)
Medical software
Phone communication
Word processing
Spreadsheets
English
High school diploma or GED
Customer support
Technical Proficiency

Full Job Description

Overview:

Customer Care Associate

RIDC Park - Pittsburgh, Pa

POSITION SUMMARY

The Customer Care Associate position serves internal and external customers by determining requirements, answering inquiries, resolving problems, fulfilling requests to ensure excellent service standards and maintain high customer satisfaction by using the “WE CARE” customer service promise.

KEY RELATIONSHIPS

The Customer Care Associate reports directly to the Director of Pharmacy Services. This position works with customer service, order entry technicians, and pharmacists. This position works with team members and management in Pharmacy Operations, Medical Records, Consultant Pharmacists, Consultant Nurses, Billing, Inventory, and Logistics. This position also works with the PACE Center staff, LTC facility staff, nurses and practitioners.

Responsibilities:

ESSENTIAL DUTIES AND RESPONSIBILITIES

(With minimal supervision)

Triage queues -assign to appropriate folder after making sure all pertinent information is contained on document
Utilize Customer relationship management (CRM) tools to triage and respond to customer inquiries and needs.
Effectively manage incoming calls from internal and external customers, triage issues/questions and direct to appropriate areas if unable to resolve/answer. Spends 85% of shift available to take call.
Make outbound calls to PACE Centers, LTC Facilities, courier service, logistics companies and back up pharmacies as needed and as requested by pharmacist(s) or management team.
Organize work flow to meet internal and external needs – calls and STATs come first.
Run no refill report as assigned on Monthly Calendar to request renewal prescriptions from centers.
Identify and escalate priority issues to Pharmacist-in-Charge and/or appropriate department manager(s). Examples: cycle box delivered to incorrect member(s), pain medication not delivered and facility upset and emergency verbal requests, etc.
Track deliveries through vendor portals, via phone, or other methods of communication. Relay this information to key stakeholders, including pharmacy, facility, and center management.
Review and follow up on owe book (meds that are not in stock and being ordered).
Make member status changes in pharmacy systems by changing dispense type and nursing station. (Transfer member from home to skilled nursing center and transfer from skilled nursing center back to member’s home.)
Document all call information that requires action by team member – record details of actions taken and any additional comments or complaints made by caller.
Remain calm and professional when faced with emotional or frustrated customers.
Follow procedures, guidelines/SOPs to ensure compliance is maintained.
Competent in software systems that include SalesForce, FrameworkLTC, FrameworkECM, Omnicell, and Automated Packaging System.
Additional duties as assigned by manager

Qualifications:

EXPERIENCE, SKILLS AND EDUCATIONAL REQUIREMENTS

6 months pharmacy or medical experience preferred.
High School Diploma or equivalent required.

Customer orientation and ability to adapt/respond to different types of calls.
Proven customer support experience – passion for excellence with respect to treating and caring for customers.
Strong attention to details – interested in preventing errors and solving problems.
Strong phone contact handling and active listening skills.
Strong work ethic and team player mindset.
Experience using word processing, spreadsheet, database, internet and e-mail, pharmacy information systems required.

ADDITIONAL SKILLS AND REQUIREMENTS

Ability to read, write, speak and comprehend English.
Ability to use good judgment.
Ability to work in a fast paced, challenging and technical environment.
Ability to work with teams.
Active listening skills.
Attention to detail and accuracy.
Attention to detail and completion of all workflow steps.
Customer service orientation.
Excellent communication skills – verbal and written.
High energy level.

Information contained in this description represents the general nature of work being performed. This is not an exhaustive list of all responsibilities, duties and skills required for the position. Reasonable accommodations will be considered in appropriate circumstances; however, as the nature of an accommodation may vary depending on the needs and desires of an individual with a disability, it is impossible to describe in advance specific accommodations that will be considered.

NOTE: Company management reserves the right to amend and revise responsibilities to meet business and organizational needs.

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Refine Your Search

mail delivery jobs in pittsburgh pa

Pharmacy Customer Care Associate

Office Associate

Operations Assistant

Service Delivery Associate (Lockbox)

MAIL DELIVERY DRIVER - INVENTORY CLERK

Driver

Mail Clerk - Morning Shift, Full Time

[IMMEDIATE ONBOARDING] Delivery Driver independent Contractor 1099

Temporary Employment Services (TES) - Temporary Package Window Handler

Front Office Administrative Assistant

Office Support Specialist

Receptionist

Administrative Assistant 1 Raccoon Creek State Park

Front Desk Associate-Part Time

Concierge Associate

Office Services Clerk

Administrative Assistant

Administrative Assistant – Center for Integrative Health

Secretary

Substitute Secretary

I want to receive the latest job alert for mail delivery in pittsburgh pa

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