Top 19 Senior claims specialist Jobs in Pittsburgh Pa

Workers Compensation Claims Specialist, Sr
NJM Insurance Group —Pittsburgh, PA
- $79,129 - $91,834 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Paid parental leave
- Disability insurance
Editor, Consumer Industry
Deloitte —Pittsburgh, PA
- $88,600 - $163,100 a year
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- English
Senior Editor, Economics & Financial Services
Deloitte —Pittsburgh, PA
- $113,100 - $208,300 a year
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- English
Manager, Editor, Government and Public Services (GPS)
Deloitte —Pittsburgh, PA
- $88,600 - $163,100 a year
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- English
Fraud Customer Support Sr Specialist
Citizens Financial Group —Pittsburgh, PA
- $22 - $25 an hour
- Full-time
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
5d
Senior Billing Specialist
CHARTIERS CENTER —Bridgeville, PA
- Evening shift
- Addiction Medicine
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
Senior Specialist, Middle Office
The Bank of New York Mellon Corporation —Pittsburgh, PA
- Full-time
- Research
- Finance
- Bachelor's degree
4d
Senior Specialist, Patient Access
Ensemble RCM LLC —Pittsburgh, PA
- $18.65 - $19.90 an hour
- Full-time
- Management
- Mid-level
- Experience equivalent to degree accepted
- Tuition reimbursement
QA Associate
ConnectiveRx —Pittsburgh, PA
- $18.98 - $25.85 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Health insurance
Human Resources Specialist, Pharmacy Operations (Robinson Twp., PA)
Blink Health —Pittsburgh, PA
- Mid-level
- 3 years
- Bachelor's degree
IT Senior Associate
Fresh Del Monte Produce Company —Pittsburgh, PA
- Full-time
- Spanish
- Computer science
- Microsoft Excel
- Paid holidays
- Disability insurance
Quick Apply
Insurance Technology Strategy Senior Manager
Deloitte —Pittsburgh, PA
- $175,000 - $322,900 a year
- Full-time
- Computer Science
- Up to 50% travel
- Analysis skills
Senior Counsel - Remote
Westinghouse Electric Company —Cranberry Township, PA
- $144,000 - $180,000 a year
- Remote
- 5 years
- Senior level
- Commercial
- Health savings account
- Paid holidays
Salesforce Data Cloud & AI Architect Senior Manager
Accenture —Pittsburgh, PA
- $122,700 - $302,400 a year
- Full-time
- Management
- Computer Science
- Mentoring
- Paid holidays
- Disability insurance
Salesforce Data Cloud & AI Associate Architect
Accenture —Pittsburgh, PA
- $68,300 - $218,800 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Disability insurance
11d

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Workers Compensation Claims Specialist, Sr

NJM Insurance Group -
Pittsburgh, PA

Apply Now

Job Details

Full-time
$79,129 - $91,834 a year

Benefits

Paid parental leave
Disability insurance
Dental insurance
Paid time off
Parental leave
Vision insurance
401(k) matching
Paid sick time

Qualifications

Customer communication
Microsoft Excel
Microsoft Outlook
Medicare
Regulatory compliance in claims processing
Workers' compensation insurance knowledge
Medical claims processing software
Medicare regulations
Bodily injury claims
Subrogation claims
Medical terminology

Full Job Description

NJM’s WC Claims Department is seeking an experienced Claims Specialist, Sr. who lives in Western or Central PA to provide on-site service to our policyholders and agents in that area. This is a 100% remote position which includes virtual claims handling for customers in any area of PA and possibly MD, DE or CT as needed.

At NJM, our WC Claims Department empowers our employees to focus on delivering guidance and empathy to our customers. As a department driven by service and customer advocacy, we are committed to providing transparent, empathetic support and collaborative engagement during the life of a claim. The WC Claims Department takes pride in being a key component in the growth and success of our policyholders’ business operations.

To meet these expectations, WC Claims Specialists are supported by a dedicated call center who can field calls for them and other specialized units who are responsible for setting reserves, making permanency payments, and following through on subrogation so they can dedicate the time needed to manage claims. Many of our staff are long-tenured with a focus on building relationships, not only with our customers, but with each other providing a positive and nurturing work environment.

Hours:

Monday to Friday 8:00AM- 4:15PM (Hours can vary depending on start time).

Training is required at the NJM- West Trenton office.

Responsibilities:

Ensure quality management of claims in accordance with claims best practices and company guidelines, and timely, accurate documentation of claim activity
Provide a high level of customer service that promotes injured worker advocacy-based principles to improve outcomes for all parties
Determine compensability and coverage issues by gathering medical and factual evidence
Administer the delivery of timely, appropriate, and accurate benefits
Evaluate the claim for potential fraud indicators and escalate the claim to SIU, as appropriate
Recognize and investigate subrogation opportunity and refer to NJM subrogation staff for recovery of third-party funds
Initiate and provide excellent communication with all stakeholders (injured workers, medical providers, attorneys, policyholders, agents, etc.) professionally and proactively with a customer-centric approach
Apply critical thinking skills to evaluate and mitigate exposures, and establish and implement a proactive strategic plan of action
Assign and refer claim petitions to Counsel, and work to resolve the claim within given authority
Build rapport with policyholders and agents, conduct on-site investigations when necessary, and educate policyholders and agents on NJM procedures, policies, and claim practices
Prepare and attend Claim Reviews at policyholder or agent locations in Western and/or Central PA or virtually for further locations.
Serve as a liaison between policyholders/agents and various departments in NJM.
Represent WC Claim in on-site capabilities meetings to onboard new policyholders in Western and/or Central PA.
Participate in training programs to keep current on relevant issues/topics
Recommend process improvement where applicable to best improve the department efficiency, work product, and service commitment to interested parties
Demonstrate a commitment to NJM’s Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards, and laws applicable to job responsibilities in the performance of work

Required Qualifications and Experience:

5+ years’ experience as a Workers' Comp Claim Representative, or comparable knowledge and experience with various aspects of claims handling and/or process including advanced knowledge of medical terminology and WC regulations for PA, MD and/or DE claims.
Knowledge of and/or experience working with liens and Medicare Set-Asides to secure full and final settlements
Customer service oriented with strong written and oral communication skills
Strong interpersonal skills with ability to work both in a team and independently
Demonstrated organizational skills, and use of sound decision-making capabilities
Working knowledge utilizing an automated claim processing system and Microsoft Office tools including Word and Outlook
Licensed in DE and/or CT to adjust WC claims or have the ability to obtain these licenses within 90 days.
Ability to travel for business purposes, approximately 2 – 3 days a week meeting with policyholders and/or agents

Preferred:

Associate or bachelor’s degree
AIC/CPCU or other applicable insurance designations
Experience using Guidewire Claim Center, OnBase and additional Microsoft Office tools including Teams, Excel and PowerPoint
Knowledge and experience in claims handling for other commercial line products in various states including PA, MD and/or DE.

Salary:

Sr Level starting rate is $79,129.05+ annually based on experience and credentials

Compensation: Salary is commensurate with experience and credentials.

Pay Range: $79,129-$91,834

Eligible full-time employees receive a competitive Total Rewards package, including but not limited to a 401(k) with employer match up to 8% and additional service-based contributions, Health, Dental, and Vision insurance, Life and Disability coverage, generous PTO, Paid Sick Leave, and paid parental leave in addition to state-mandated leave. Employees may also be eligible for discretionary bonuses.

Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.

Apply Now

Refine Your Search

senior claims specialist jobs in pittsburgh pa

Workers Compensation Claims Specialist, Sr

Editor, Consumer Industry

Senior Editor, Economics & Financial Services

Manager, Editor, Government and Public Services (GPS)

Fraud Customer Support Sr Specialist

Senior Billing Specialist

Senior Specialist, Middle Office

Senior Specialist, Patient Access

QA Associate

Human Resources Specialist, Pharmacy Operations (Robinson Twp., PA)

IT Senior Associate

Insurance Technology Strategy Senior Manager

Senior Counsel - Remote

Salesforce Data Cloud & AI Architect Senior Manager

Salesforce Data Cloud & AI Associate Architect

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