Top 30 Banking relationship manager Jobs in Pittsfield, Ma

Branch Manager II
Beacon Bank —Pittsfield, MA
- $66,699 - $122,975 a year
- Microsoft Excel
- Microsoft Outlook
- Inventory management
Client Communications Manager
Beacon Bank —Pittsfield, MA
- $55,588 - $102,474 a year
- Marketing
- 5 years
- Mid-level
Branch Supervisor Lenox
Adams Community Bank —Pittsfield, MA
- $19.39 - $28.08 an hour
- Weekends as needed
- Computer literacy
- Basic math
- English
PT Teller
Beacon Bank —Pittsfield, MA
- $20.00 - $24.91 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Teller
Beacon Bank —Pittsfield, MA
- $20.00 - $24.91 an hour
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Assistant Branch Manager
Beacon Bank —Pittsfield, MA
- $21.55 - $36.63 an hour
- Microsoft Excel
- Microsoft Outlook
- Inventory management
10d
Call Center Representative
Beacon Bank —Pittsfield, MA
- $20.00 - $28.90 an hour
- Research
- High school diploma or GED
- Mentoring
Small Business Portfolio Manager II - Exception Managed
Beacon Bank —Pittsfield, MA
- $25.00 - $43.51 an hour
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Associate Banker I - 30 hours - Pittsfield
TD Bank —Pittsfield, MA
- $22.00 - $27.75 an hour
- Part-time
- Military
- Basic math
- High school diploma or GED
- Health insurance
- Paid time off
Associate Banker I - Pittsfield
TD Bank —Pittsfield, MA
- $22.00 - $27.75 an hour
- Weekends as needed
- Military
- Basic math
- High school diploma or GED
- Health insurance
- Paid time off
Associate Banker I - 20 hours - Pittsfield
TD Bank —Pittsfield, MA
- $22.00 - $27.75 an hour
- Part-time
- Military
- Basic math
- High school diploma or GED
- Health insurance
- Paid time off
Community Banking Officer (Branch Manager)
MOUNTAINONE BANK —North Adams, MA
- $65,000 - $90,000 a year
- Full-time
- Office
- Senior level
- Marketing
Quick Apply
4d
Call Center Supervisor
Beacon Bank —Pittsfield, MA
- $20.50 - $32.12 an hour
- Writing skills
- Research
- Mid-level
- Referral program
Universal Banker
Beacon Bank —Lee, MA
- $20.00 - $27.13 an hour
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
10d
Associate Banker I - Williamstown
TD Bank —Williamstown, MA
- $22.00 - $27.75 an hour
- Weekends as needed
- Military
- Basic math
- Office
- Health insurance
- Paid time off
Assistant Store Manager - XtraMart
Global Partners —Pittsfield, MA
- $19.42 - $22.63 an hour
- Weekends as needed
- 18 years or older
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
2d
Head Teller I (FT) - Huntington Branch
Westfield Bank —Huntington, MA
- $22.61 - $34.18 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
4d
Part Time Teller - Chatham
Trustco Bank —Chatham, NY
- $18.50 - $20.00 an hour
- Part-time
- English
- High school diploma or GED
- Reliable transportation
- Paid training
- Health savings account
2d
Guest Service Leader
Cumberland Farms, Inc. —Stephentown, NY
- $17 - $19 an hour
- Full-time
- ServSafe
- Ability to walk for extended periods
- Computer literacy
- Tuition reimbursement
- Employee assistance program
Quick Apply
Full-Time Teller - West Sand Lake, NY
Trustco Bank —West Sand Lake, NY
- $17.50 - $20.50 an hour
- Full-time
- English
- Office
- High school diploma or GED
- Paid training
- Health savings account
1d

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Branch Manager II

Beacon Bank -
Pittsfield, MA

Apply Now

Job Details

$66,699 - $122,975 a year

Qualifications

Commercial banking expertise
Customer communication
Financial sales
Microsoft Excel
Microsoft Outlook
Computer literacy
Regulatory compliance
Sales team management
High school diploma or GED
Sales coaching
Mentoring
Cash management
Sales leadership
Senior leadership

Full Job Description

Division: Retail Banking
Department: Various – Branch Network
Reports to: Regional Manager
Status: Exempt/Officer
Grade: 11

Salary Range: $66,699 - $122,975

Actual compensation within the pay range will be determined based on factors including, but not limited to, skills, prior relevant experience, and specific work location.

Location: Pittsfield, MA

Purpose/Objective:

The Branch Manager II is responsible for managing all functions of a complex, high-volume, or flagship retail branch, maximizing revenues, sales, and customer satisfaction while minimizing operating losses. Inspire, motivate, coach, and model sales and service behaviors. Lead a diverse team to achieve results, develop new business in the community, and ensure compliance with all bank standards, policies, and regulatory requirements. Mentor and coach to colleagues in areas of performance, product knowledge, account opening and customer experience process. Serve as a senior leader within the region, mentor less experienced managers, and represent Beacon Bank in the community.

Key Accountabilities:

Branch Leadership & Business Development

. Manage, grow and retain branch deposits and revenues in accordance with the bank's strategic plan.

. Create strategies and business opportunities to meet business development objectives and goals.

. Engage customers and prospects, build rapport, and proactively develop new relationships while retaining and expanding existing ones.

. Advise customers on product selection, identify financial needs, and deliver tailored solutions including deposit, lending, and business partner referrals.

. Participate in outbound calling campaigns, branch initiatives and community involvement to develop new business.

. Serve as a peer mentor and regional champion for key bank initiatives; may lead more than one office or serve as back-up to the Regional Manager.

Customer Relationship Management

. Provide an outstanding customer experience at all points of contact. Lead by example and promote a positive attitude.

. Manage, coach, and motivate branch colleagues to deliver an exceptional customer experience and sales performance.

. Educate and assist customers with digital banking services and recommend convenient banking options.

. Handle complex customer issues, explain bank policies and procedures, and resolve service concerns.

Branch Operations & Compliance

. Oversee branch operations audit process.

. Follow all bank policies and procedures, including security of bank assets and confidentiality of customer information with adherence to Customer Information Practices.

. Ensure compliance with all banking regulations, policies and procedures, including BSA/AML.

. Assist in managing daily branch operations, including opening/closing, security, audit, and compliance procedures.

. Ensure proper documentation and compliance for all new accounts, loan requests, and account maintenance.

. Maintain professional branch appearance and supply inventory.

. Provide support to branch and lead in team meetings

. Achieve satisfactory audit results and minimize losses.

Leadership & Talent Development

. Provide effective leadership and coaching to promote career development and growth.

. Foster a motivated, inclusive, and productive team environment.

. Responsible for hiring, retention, and performance management.

. Conduct staff meetings and training to ensure compliance, customer relationship building, and a positive customer experience.

. Mentor and onboard less experienced managers; ensure staff is highly skilled, cross-trained, and motivated to meet goals.

Education:

. High school diploma or equivalent required. Bachelor's degree preferred.

Experience:

. Minimum of 5 years of progressive banking or management/supervisory experience.

. Demonstrated success in managing complex, high-volume branches or multiple locations.

. Proven results in a goal-oriented sales or customer service environment.

. Outside business development skills.

. Strong sales, management, and team leadership abilities.

. In-depth knowledge of bank operations, systems, and compliance.

. Extensive experience working with commercial customers and lenders.

. Proficient knowledge of cash management products.

. Excellent oral and written communication skills.

. Excellent customer service and interpersonal skills with a strong customer focus.

. Detail-oriented with strong organizational and time management skills.

. Basic computer skills; familiarity with Microsoft Office (Word, Excel, Outlook).

. Must be eligible for registration in the Nationwide Mortgage Licensing System & Registry (SAFE Act) and other licensing as required.

. Ability to work flexible hours, including Saturdays and travel to nearby offices as required.

Skills & Knowledge:

Superior customer service and relationship building skills.

Strong communication and interpersonal skills.

Ability to work in a flexible, cross-trained environment.

Strong coaching and mentoring skills required.

Ability to prioritize workflow, multi-task, and meet deadlines.

Enthusiastic, goal-oriented, and customer-focused.

Ability to analyze situations and solve complex issues.

Behavioral Expectations:

Demonstrate teamwork, adaptability, accountability, and leadership, in alignment with Beacon Bank's core values. The Core Four are the guiding principles that illustrate what we stand for at Beacon Bank and how we serve our clients, colleagues and communities.

Beacon Bank is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us at [email protected].

Apply Now

Refine Your Search

banking relationship manager jobs in pittsfield, ma

Branch Manager II

Client Communications Manager

Branch Supervisor Lenox

PT Teller

Teller

Assistant Branch Manager

Call Center Representative

Small Business Portfolio Manager II - Exception Managed

Associate Banker I - 30 hours - Pittsfield

Associate Banker I - Pittsfield

Associate Banker I - 20 hours - Pittsfield

Community Banking Officer (Branch Manager)

Call Center Supervisor

Universal Banker

Associate Banker I - Williamstown

Assistant Store Manager - XtraMart

Head Teller I (FT) - Huntington Branch

Part Time Teller - Chatham

Guest Service Leader

Full-Time Teller - West Sand Lake, NY

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