NATIONAL ENROLLMENT SPECIALIST
Why Join CIP?
Vacation Time - 15 days full time only
Paid Holidays - 13 days full time only;Holiday premium pay for part time only
Paid Sick Days and Personal Days accrued
Medical, Dental and Vision Insurance
Voluntary Benefits: Short and Long-term Disability, Additional Life, Child Life and Spousal Life
Dependent Care Flexible Spending Account
Flexible Spending Accounts
401(K) - We offer a Traditional 401(K) and a Roth 401(K) employer match up to 4%
Tuition and continued education reimbursement up to $3,000 annually for full time and up to $1,000 for part time
Wellness reimbursement of $200 per year for full time and $100 per year for part time
Employee Assistance Program: child care and parenting, senior care and aging, emotional health, health and wellness, legal and financial, access to discounts
A health advocate to assist with our insurance & healthcare challenges
Ongoing monthly training and professional development opportunities
Supportive and Collaborative Culture
- Please note that the benefits listed may change based on business needs, regulatory requirements or other factors
A Day in the Life:
A National Enrollment Specialist (NES) plays a crucial role in ensuring a smooth and efficient enrollment process for all prospective students, their families, and associated professionals from inquiry to enrollment. They are responsible for managing all aspects of enrollment, including data collection, verification, documentation, and providing support to individuals or organizations throughout the enrollment process. This National Office position works directly with CIP center leadership to drive enrollment growth of CIP’s programs and locations by providing a consistent and high-quality admissions experience. The National Enrollment Specialist is a full-time exempt hybrid position that reports to the National Admissions Director. This position operates in a highly scheduled environment but may require longer hours and occasional weekend work and travel (up to 25%) as job duties demand. The position is considered a hybrid position with presence at the center required 2-3 days per week to facilitate tours, meet with staff, participate in training and conduct other business on behalf of CIP and admissions. The National Enrollment Specialist position involves a moderate physical demand.
All the Responsibilities We’ll Trust You With:
Enrollment Management:
Oversee and manage the end-to-end student enrollment process.
Develop and implement enrollment strategies and procedures to meet organizational goals.
Responsible for guiding the applicant and family in working with third parties for financial assistance, if applicable.
Data Collection and Verification:
Documentation and Record Keeping:
Communication and Support:
Impart your knowledge of the special education industry; work to meet prospective customer needs and effectively convey CIP’s value through the admissions process
Deliver excellent customer service to assist applicants and families with any questions or concerns related to enrollment.
Communicate enrollment status, requirements, and updates to applicants and families.
Explain the unique differentiators of CIP locations and maintain a thorough understanding of both full-year and summer programs.
Develop a thorough understanding of CIP’s student and family backgrounds, experiences, and needs and speak appropriately to the services and solutions CIP’s programs can offer.
Relationship Management:
Build, create, and foster key relationships with relevant industry contacts, such as educational consultants, teachers, clinicians, and counselors.
Coordinate closely with the CIP program location(s) to ensure that prospective families and visitors have excellent and consistent experiences that accurately convey CIP’s value.
Outreach Events:
Center Events:
Quality Assurance:
Qualities You Possess:
The NES will possess exceptional communication skills, precise attention to detail, superior organization and prioritization skills and self-motivation in managing tasks to completion. They will have genuine empathy and awareness of the needs and sensitivities of prospective families, students, and staff.
Your Areas of Knowledge and Expertise:
Bachelor’s Degree from an accredited institution in Psychology, Social Work, Education, or a related field is highly preferred.
High School Diploma or GED is required.
2+ years related experience or training in outreach activities or sales/marketing at educational programs required.
Travel will be required to the center, conferences, outreach events, networking events, etc.
Experience in the field of autism and/or learning disabilities preferred.
A strong understanding of adolescent and young adult development, including experience reviewing neuropsychological and educational testing strongly preferred.
Special education and/or career services or placement background, particularly at the higher education level preferred.
An active driver’s license is required.
This role may also be of interest to candidates searching for positions or skills related to admissions, admissions representative, higher education, enrollment, student services, admissions advisor, college admissions, admissions counselor, enrollment services, and director of admissions.
Competency-Based Hiring Philosophy
CIP utilizes a competency-based hiring and development process designed to evaluate candidates on demonstrated skills, experience, leadership capability, and alignment with the responsibilities of the role. Compensation placement within the salary range is determined based on factors including relevant experience, demonstrated competencies, leadership background, industry expertise, and familiarity with CIP's service model and student population. Candidates with direct experience supporting neurodiverse young adults, transition-age programming, residential environments and multidisciplinary educational or support teams may be better positioned for advanced placement within the range. However, the majority of new hires start at the beginning of the salary range. CIP values professional growth and is committed to developing leaders over time through training, mentorship and ongoing professional development opportunities.
Accommodations Disabilities Act Statement
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job position.
Affirmative Action Plan (AAP)/Equal Employment Opportunity (EEO) Statement
College Internship Program (CIP) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
This job description is intended to provide a general overview of the responsibilities and qualifications associated with this position. It is not an exhaustive list of all duties, responsibilities, and qualifications required. Team members may be assigned additional responsibilities as necessary.
