Top 345 Center manager Jobs in Plainfield, Il

National Contact Center Manager
Pet Butler —Plainfield, IL
- $60,000 - $75,000 a year
- Full-time
- Hybrid work
- Marketing
- 3 years
- High school diploma or GED
- Paid holidays
- Disability insurance
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Operations Manager
BY YOUR SIDE-Autism Therapy Services —Plainfield, IL
- $50,000 - $602,000 a year
- Overtime
- Mid-level
- Travel
- US work authorization
- Paid holidays
- Health insurance
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Career Success Director
Management & Training Corporation —Joliet, IL
- $80,000 - $85,000 a year
- Full-time
- Clean driving record
- Computer literacy
- Residential
- Paid holidays
- Disability insurance
13d
Employee Labor Relations Manager - Human Resources
Saint Joseph Medical Center - Joliet —Joliet, IL
- $98,800.00 - $137,945.60 a year
- Full-time
- Hospital
- Mid-level
- 3 years
- Health insurance
- Dental insurance
CSR - Customer Service Representative
RoadOne IntermodaLogistics —Joliet, IL
- $21 - $22 an hour
- 8 hour shift
- Background check
- Computer literacy
- Pass drug screening
- Health insurance
- Dental insurance
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SB Shop Manager
Strickland Brothers 10 Minute Oil Change —Downers Grove, IL
- $52,000 a year
- Background check
- 18 years or older
- Sales
- Paid training
- Disability insurance
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8d
Sales Associate
MedTec Healthcare & Private Duty —Naperville, IL
- $55,000 - $70,000 a year
- Full-time
- Spanish
- Marketing
- High school diploma or GED
- Health insurance
- Dental insurance
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Help Desk Technician
I.Q. Technologies, Inc. —Woodridge, IL
- From $50,000 a year
- Full-time
- Background check
- English
- Mid-level
- Health insurance
- Dental insurance
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Night-time Line Haul Driver 78 cpm
Ward Trucking —Chicago Ridge, IL
- $90,000 - $100,000 a year
- Full-time
- Clean driving record
- Hazmat Endorsement
- Local
- Health insurance
- Dental insurance
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DOC Stateville CC NRC Superintendent Unit Manager
State of Illinois —Crest Hill, IL
- $9,531 a month
- Overtime
- Bilingual
- Background check
- Pass drug screening
- Paid parental leave
- Paid holidays
9d
Financial Center Manager II (Joliet)
First Financial Bank —Joliet, IL
- $52,000 - $67,000 a year
- Full-time
- Office
- High school diploma or GED
- Presentation skills
- Paid training
Manager - Oak Brook Center - Oak Brook, IL
Evereve Incorporated —Oak Brook, IL
- $86,486 a year
- Full-time
- Inventory management
- Customer service
- Merchandising
- Disability insurance
- Health insurance
1d
Front Desk Receptionist
Five Star Tennis Center —Plainfield, IL
- $16 - $18 an hour
- Part-time
- Customer service
- Computer literacy
- 11+ years
- Health insurance
- 401(k)
Quick Apply
10d
Operations Manager
Crate and Barrel —Romeoville, IL
- $101,000 - $135,000 a year
- Email
- Inventory management
- US work authorization
- Fair chance
- Store discount
- Disability insurance
Center Operations Manager 2
Octapharma —Bridgeview, IL
- $34.12 - $45.49 an hour
- Extended hours
- Inventory management
- Computer literacy
- Mid-level
- Wellness program
- Health savings account
9d
Center Manager - (Plainfield Route 59)
European Wax Center —Plainfield, IL
- $24.00 - $28.60 an hour
- Weekends as needed
- Mid-level
- Cash register
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Quick Apply
The North Face: Store Manager - Oakbrook Center
VF Corporation —Oak Brook, IL
- $76,800 - $96,000 a year
- Full-time
- 5 years
- Word processing
- Merchandising
Quick Apply
7d
AP Manager
Rensa Filtration —Aurora, IL
- $104,000 - $116,000 a year
- 7 years
- Office
- Finance
Quick Apply
6d
Assistant Distribution Center Manager
OmniCable —Carol Stream, IL
- $100,000 - $125,000 a year
- Full-time
- Bilingual
- 5 years
- Military
- AD&D insurance
- Disability insurance
Financial Center Manager - Hinsdale Financial Center
Bank of America —Hinsdale, IL
- $76,500 - $109,200 a year
- Extended hours
- Bilingual
- Sales
- Mid-level
10d

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center manager jobs near plainfield, il

National Contact Center Manager

Pet Butler
Plainfield, IL

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Job Details

Full-time
$60,000 - $75,000 a year

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Staff supervision
Team supervision
Managing teams in a customer support role
Coaching
High school diploma or GED
Telephone systems
Typing
Call center management

Full Job Description

Pet Butler LLC, a Spring-Green Enterprise company, is seeking a full-time National Call Center Manager located in our Plainfield, IL Office. This position will have a hybrid work schedule.

We offer competitive pay, benefits including medical, dental, vision, life and disability insurance, 401(k) participation and paid holidays and vacation. Join our culture with core values of Customer Focus, Pursuing Common Goals, Family, Integrity, Innovation, and Perseverance.

Annual salary
$60k - $75k based on experience.

Summary
Under the guidance of the Brand President, lead the National Contact Center staff and implement initiatives to build business for Pet Butler Franchisees. Focus on annual roadmap, staffing, training, procedures, customer service excellence, attention to calls, emails, leads, all Contact Center activities in ARF, quality assurance, performance metrics, as well as other daily activities.

Essential Duties and Responsibilities

Leads the National Contact Center strategy, aligning operations, staffing, and performance with company and franchise growth objectives.
Defines, monitors, and improves key performance metrics including conversion, productivity, service levels, and quality assurance.
Leads, develops, and manages a team of 6–50 Contact Center professionals, including hiring, onboarding, coaching, and performance management.
Establishes a high-performance, accountable team culture focused on continuous improvement and customer outcomes.
Designs and maintains training programs, standard operating procedures, scripts, and communication frameworks.
Oversees daily contact center operations across inbound, outbound, and digital channels.
Manages escalations and ensures timely resolution of customer and franchise-related issues.
Analyzes data and reporting to identify trends, diagnose issues, and drive operational improvements.
Partners with franchise owners, leadership, and cross-functional teams to support business objectives and improve service delivery.
Contributes to and represents the National Contact Center in key company and franchise initiatives, including Discovery Day, New Owner Training, and company communications.

Supervisory Responsibilities
Leads and oversees a team of Contact Center professionals, including part-time, full-time and seasonal staff (6–50 employees). Accountable for hiring, onboarding, coaching, performance management, and workforce planning to support business objectives. Ensures performance standards, employee development, and team accountability align with operational and organizational goals, policies and applicable laws.

Qualifications
Education and/or Experience

High school diploma or general education degree (GED) required; some college course work in Business, Sales, Marketing, Communications or related subject matter preferred.
Minimum three or more years of sales and customer service/call center experience.
Minimum of three years of successful supervisory or managerial experience.
Proven ability to coach, motivate and lead a successful Call Center staff.
Knowledge of Call Center Metrix and KPI's, as well as phone system call center applications.
Minimum typing skills 45 WPM

Equal Opportunity Employer

To ensure the efficiency and fairness of our hiring process, Spring-Green Enterprises Inc. and its affiliated companies utilize Artificial Intelligence (AI) tools with our applicant tracking system (ATS). These tools are designed to assist, not replace human judgement. AI may be used to scan resumes to match applicant skills against job descriptions to help identify top candidates. We are committed to an equitable hiring process in accordance with Equal Opportunity (EEO) principles. Final Hiring decisions are always made by our recruitment team and hiring managers. AI recommendations are reviewed to ensure accuracy and to provide a fair, personalized evaluation for applicants. By submitting your application, you acknowledge that your application may be processed using these tools.

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Refine Your Search

center manager jobs in plainfield, il

National Contact Center Manager

Operations Manager

Career Success Director

Employee Labor Relations Manager - Human Resources

CSR - Customer Service Representative

SB Shop Manager

Sales Associate

Help Desk Technician

Night-time Line Haul Driver 78 cpm

DOC Stateville CC NRC Superintendent Unit Manager

Financial Center Manager II (Joliet)

Manager - Oak Brook Center - Oak Brook, IL

Front Desk Receptionist

Operations Manager

Center Operations Manager 2

Center Manager - (Plainfield Route 59)

The North Face: Store Manager - Oakbrook Center

AP Manager

Assistant Distribution Center Manager

Financial Center Manager - Hinsdale Financial Center

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