Top 30 Inbound call center representative Jobs in Plainfield, Il

Contact Center Sales Manager
Spring-Green Enterprises Inc. & Subsidiaries —Plainfield, IL
- $60,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Clean driving record
- Microsoft Excel
- Paid holidays
- Disability insurance
Quick Apply
Inbound Sales Representative (Remote/Central Time)
A Place for Mom —Naperville, IL
- $45,760 a year
- Weekends as needed
- Remote
- Microsoft Word
- Mid-level
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
4d
Dispatch/Customer Service Representative
DRF Water Heating Solutions —Plainfield, IL
- $20 - $21 an hour
- Full-time
- High school diploma or GED
- Organizational skills
- Communication skills
- Health insurance
- Tuition reimbursement
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Call Center Remote Customer Service Representative
VIMO INC —Clarendon Hills, IL
- $17 - $19 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Paid time off
Quick Apply
Customer Service Representative - Multiple Schedules (4-Day & Weekday Options)
TR MILLER HEATING AND COOLING —Bolingbrook, IL
- $40,000 - $45,000 a year
- Overtime
- Background check
- Conflict management
- Typing
- Paid holidays
- Disability insurance
Quick Apply
BDC Customer Care Specialist
Thomas Nissan of Joliet —Joliet, IL
- $55,000 - $125,000 a year
- Full-time
- Spanish
- Computer literacy
- English
- Paid training
- Dental insurance
Quick Apply
Call Center Representative
A ANDI MEDICAL TRANSPORTATION INC. —Palos Hills, IL
- Full-time
- High school diploma or GED
- Computer skills
- Communication skills
- 401(k)
- Paid time off
Quick Apply
HVAC Call Center Representative
Johnstone Supply | The Huestis-Meyers Group —Crestwood, IL
- $22 - $26 an hour
- Organizational skills
- Communication skills
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Service Call Center Representative - Automotive Dealership
Advantage Of Naperville Inc —Naperville, IL
- Weekends as needed
- Dealership
- Communication skills
- Entry level
Call Center Representative
Kovach Eye Institute Ltd —Elmhurst, IL
- Entry level
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Customer Service Representative
Hormann USA, LLC —Montgomery, IL
- Basic math
- Pass drug screening
- Office
- Paid holidays
- Health insurance
Quick Apply
Call Center Sales & Appointment Specialist
Advantage Of Naperville Inc —Naperville, IL
- Full-time
- Organizational skills
- Communication skills
- Entry level
Spanish Bilingual Remote Customer Service Representative
VIMO INC —Naperville, IL
- $19.00 - $20.50 an hour
- Seasonal
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Paid time off
Quick Apply
Customer Service Representative - Onsite
ResultsCX —Oak Brook, IL
- From $14 an hour
- High school diploma or GED
- In-person
- Reliable transportation
Customer Service Representative - Entry Level
The Scottish Plumber —Villa Park, IL
- From $17 an hour
- Full-time
- Customer service
- Computer literacy
- Office
- Paid training
- Dental insurance
Quick Apply
4d
Inside Sales Representative
Glass America —Elmhurst, IL
- $18 an hour
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Paid parental leave
- Paid holidays
Quick Apply
BDC Representative (dealership experience)
Guaranteed Motor Cars —Palos Hills, IL
- $16 - $18 an hour
- Part-time
- Spanish
- Business development
- In-person
- Paid time off
- Employee discount
Quick Apply
Automotive Sales BDC
Napleton.Autos —Saint Charles, IL
- $45,000 - $65,000 a year
- Full-time
- Basic math
- Mid-level
- Business development
- Health insurance
- Dental insurance
Quick Apply
4d
Customer Service Associate
Byram Healthcare Centers Inc —Downers Grove, IL
- $20 an hour
- Full-time
- High school diploma or GED
- 1 year
- Communication skills
- Paid parental leave
- Disability insurance
Quick Apply
Account Executive, 3PL
Roadrunner Transportation Services, Inc. —Downers Grove, IL
- $120,000 - $130,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Up to 50% travel
- Owner-operator
- Health insurance
- Dental insurance
Quick Apply

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Contact Center Sales Manager

Spring-Green Enterprises Inc. & Subsidiaries -
Plainfield, IL

Quick Apply

Job Details

Full-time
$60,000 a year

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Computer literacy
High school diploma or GED
Driver's License
Supervising experience

Full Job Description

SGE Marketing Services Inc, is an affiliate company of Spring-Green Enterprises parent company seeking a full-time Contact Center Sales Manager based out of Plainfield, IL. This is a hybrid position with flexibility to work remote part of the year, along with expectations to work in the Plainfield IL, office during our busy season.

We offer competitive pay, benefits including medical, dental, vision, life and disability insurance, 401(k) participation and paid holidays and vacation. Join our culture with core values of Customer Focus, Pursuing Common Goals, Family, Integrity, Innovation, and Perseverance.

Annual salary
$60k based on experience.

Summary
Under the guidance of the Director of Contact Center Sales, the Contact Center Sales Manager (CCSM) oversees the Contact Center Sales team and implements initiatives that support business growth for Spring-Green Franchises. The CCSM serves as the subject matter expert in all aspects of the Sales Team’s operational functions, (including inbound customer acquisition, outbound acquisition and upsell calls, outbound property evaluation follow-up calls, and property measurement collections), and ensures all sales agents are held accountable to maximizing their contributions to the team and are consistently meeting established levels of performance.

Essential Duties and Responsibilities

Manage a year-round staff of up to 10 people as well as the addition and integration of a larger seasonal staff of contact center representatives each spring.
Ensure Sales Team's sales performance targets are consistently met and exceeded.
Work with the Director of Sales to develop appropriate sales techniques to help drive sales performance and partner with the Training team to deploy these techniques to the staff.
Communicate directly with multiple levels of contact center staff as well as members of Spring Green’s marketing, technology and operations departments.
Directly oversee and interact both onsite and virtually with internal and outsourced inbound sales team.
Oversee and ensure successful execution of all outbound sales campaigns.
Work with the training team to provide and update documentation of sales process, procedures and scripts as needed.
Work with Quality Assurance team to ensure telephone communications are consistent with the Sales Team’s expectations as well as company policies and initiatives and analyze QA results to refine sales processes and procedures.
Work with Work Force Management team in creation of staffing plan and communication of daily and weekly staff adjustments as needed based on attendance, call volume, etc.
Monitor and respond to contact center sales inquiries from Spring Green Franchise Owners and the company-owned franchises’ customer service team.
Monitors and ensure the timely completion of measurement collection as requested.
Manage billing of contact center costs to Spring Green Franchises as

Education and/or Experience

High school diploma or general education degree (GED) required, Associates degree or some college course work in Business, Sales, Marketing, Communications, or related subject matter preferred.
Minimum two to five or more years of sales contact center/call center experience with a minimum of two to three years of successful lead, supervisory or managerial experience.

Computer Skills
Advanced knowledge of call tracking software to record customer data, conversation details and reporting features. Intermediate knowledge of MS Word, Excel, PowerPoint and Microsoft Outlook.

Licenses
Valid driver’s license required with good driving record required for local travel for various meetings and/or training activities.

Equal Opportunity Employer

Check out our websites for more information about us!
https://www.spring-green.com/lawn-care-locations/naperville-il
https://www.petbutler.com/about-us/

To ensure the efficiency and fairness of our hiring process, Spring-Green Enterprises Inc. and its affiliated companies utilize Artificial Intelligence (AI) tools with our applicant tracking system (ATS). These tools are designed to assist, not replace human judgement. AI may be used to scan resumes to match applicant skills against job descriptions to help identify top candidates. We are committed to an equitable hiring process in accordance with Equal Opportunity (EEO) principles. Final Hiring decisions are always made by our recruitment team and hiring managers. AI recommendations are reviewed to ensure accuracy and to provide a fair, personalized evaluation for applicants. By submitting your application, you acknowledge that your application may be processed using these tools.

We are an Equal Opportunity Employer welcoming candidates from all backgrounds and industries to apply. We encourage personal and professional growth. Come join our culture with core values of Customer Focus, Pursuing Common Goals, Family, Integrity, Innovation, and Perseverance.

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Refine Your Search

inbound call center representative jobs in plainfield, il

Contact Center Sales Manager

Inbound Sales Representative (Remote/Central Time)

Dispatch/Customer Service Representative

Call Center Remote Customer Service Representative

Customer Service Representative - Multiple Schedules (4-Day & Weekday Options)

BDC Customer Care Specialist

Call Center Representative

HVAC Call Center Representative

Service Call Center Representative - Automotive Dealership

Call Center Representative

Customer Service Representative

Call Center Sales & Appointment Specialist

Spanish Bilingual Remote Customer Service Representative

Customer Service Representative - Onsite

Customer Service Representative - Entry Level

Inside Sales Representative

BDC Representative (dealership experience)

Automotive Sales BDC

Customer Service Associate

Account Executive, 3PL

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