Top 779 Customer specialist Jobs in Plainfield Ct

Patient Solution Specialist Supervisor
UCFS Healthcare —Norwich, CT
- Full-time
- 5 years
- Bachelor's degree
- Senior level
- Disability insurance
- Health insurance
Accounts Receivable Specialist
Mitlitsky Eggs, LLC —Lebanon, CT
- Full-time
- Google Workspace
- Computer literacy
- Office
- Health insurance
- 401(k)
Quick Apply
Post-Closing Specialist
The Silk Companies LLC —Warwick, RI
- $17 - $21 an hour
- Full-time
- Mid-level
- Office
- Communication skills
- Health insurance
- 401(k)
Quick Apply
Machinist
Doncasters —Groton, CT
- $25.42 - $34.80 an hour
- Full-time
- Mid-level
- US work authorization
- In-person
- Health insurance
- Dental insurance
Quick Apply
9d
TIG Welder
Doncasters —Groton, CT
- $22.70 - $32.79 an hour
- Full-time
- Mid-level
- High school diploma or GED
- US work authorization
- Health savings account
- Health insurance
Quick Apply
9d
Real Estate Title Closing Specialist
The Silk Companies LLC —Warwick, RI
- $17 - $21 an hour
- Full-time
- Customer service
- Mid-level
- Office
- Health insurance
- 401(k)
Quick Apply
Optical Technician
Killingly Eye Care —Danielson, CT
- $17 - $18 an hour
- Full-time
- Sales
- HIPAA
- Clinic
- Disability insurance
- Health insurance
Quick Apply
Behavior Analyst (BCBA) – Hybrid
Autism Learning Partners —Norwich, CT
- $80,000 - $100,000 a year
- 8 hour shift
- Hybrid work
- Experience working with individuals with developmental disabilities
- Current TB test
- Mid-level
- Continuing education credits
- Disability insurance
Quick Apply
Home Weekly Class A CDL Truck Driver - Flatbed
Western Express —Connecticut
- Up to $0.75 per mile
- Urgently hiring
- No experience needed
- CDL A
- Flatbed truck
- Health insurance
- Dental insurance
Quick Apply
Ledyard Companions and ILST Independent Living Skills Trainers
ABI Resources LLC —Ledyard, CT
- Part-time
- Background check
- 18 years or older
- Experience working with individuals with disabilities
Quick Apply
Payroll and Retirement Manager at Newport Restaurant Group
Newport Restaurant Group —Warwick, RI
- $110,000 - $130,000 a year
- Full-time
- Microsoft Excel
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
6d
Diesel/Heavy Duty Parts Counter Sales Person
Courville's Garage Inc. —Quaker Hill, CT
- $22 - $36 an hour
- Full-time
- Inventory control
- Sales
- Dealership
- AD&D insurance
- Health insurance
Quick Apply
Travel School Speech Language Pathologist - Danielson, Connecticut
Soliant —Danielson, CT
- $40.92 - $60.92 an hour
- Full-time
- School experience
- Mid-level
- Master's degree
- Travel reimbursement
- Health insurance
Quick Apply
2d
Environmental Health & Safety Specialist
Brookwood Finishing —Kenyon, RI
- $75,000 - $85,000 a year
- Weekends as needed
- Microsoft Word
- Background check
- Microsoft Excel
- Mileage reimbursement
- Health savings account
Quick Apply
10d
Maintenance Manager
Balfour Beatty —Groton, CT
- Weekends as needed
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Health insurance
Plainfield Companions and ILST Independent Living Skills Trainers
ABI Resources LLC —Plainfield, CT
- Part-time
- Background check
- 18 years or older
- Experience working with individuals with disabilities
Quick Apply
Closing Specialist-2nd Shift 1pm-10pm
The Silk Companies LLC —Warwick, RI
- $17 - $21 an hour
- Full-time
- Customer service
- Office
- Communication skills
- Health insurance
- 401(k)
Quick Apply
Sterling | Home-based Companion
ABI Resources LLC —Sterling, CT
- Temporary
- Background check
- 18 years or older
- Experience working with individuals with disabilities
Quick Apply
Entry Level Class A CDL Truck Driver
Western Express —Connecticut
- Up to $0.48 per mile
- Urgently hiring
- Dry van
- No experience needed
- CDL A
- Health insurance
- Dental insurance
Quick Apply
Home Health Aide | Companion | Caregiver | ILST | RA
ABI Resources LLC —Central Village, CT
- Part-time
- Background check
- 18 years or older
- Experience working with individuals with disabilities
Quick Apply

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Patient Solution Specialist Supervisor

UCFS Healthcare -
Norwich, CT

Apply Now

Job Details

Full-time

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
401(k) 6% Match
Employee assistance program
Vision insurance
Loan forgiveness
Flexible schedule

Qualifications

Staff supervision
Managing teams in a customer support role
Healthcare team management

Full Job Description

Description:

UCFS strives to use person-centered care to improve the health and well-being of everyone in our community. Share in our vision of being Eastern CT’s best choice for patient-centered healthcare!

We are currently seeking a Patient Solution Specialist Supervisor who will be responsible for overseeing the operation of patient navigation services, ensuring courteous and professional customer service. Your role will include supervising a team of Patient Solution Specialist, managing work schedules, and ensuring that all team members are adequately trained and equipped to handle incoming calls, conduct client intakes, assess patient social determinants of health and provide information about UCFS Health Care services. You will play a key role in improving health outcomes and reducing health disparities by overseeing the delivery of high-quality patient navigation services.

Expected Scheduled: Full-Time, 40 hours/week; Monday through Friday, 8:00am- 5:00pm

Supervisory Responsibilities

Oversee the work of Patient Solution Specialist.
Conduct performance evaluations and provide ongoing feedback and support to team members.
Coordinate training and professional development opportunities for staff.
Manage team schedules to ensure adequate coverage and efficient service delivery.

Duties and Responsibilities:

Supervise the operation of a multi-line telephone system, ensuring calls are answered and transferred efficiently.
Monitor the team's customer service quality, addressing inquiries and providing support for UCFS Health Center services.
Ensure proper call handling procedures and protocols are followed.
Oversee the initial client intake process, ensuring accuracy in the entry of demographic and insurance information.
Supervise insurance verification processes.
Provide guidance in telephonic and in-person support for clients/patients, including assessments for social determinants of health.
Facilitate communication plans, timelines, and follow-ups for ongoing client support.

Why UCFS?

Our team is passionate about the services we provide and is committed to making a difference for our clients and community. At UCFS, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the complex needs of those we serve. We work collaboratively across programs at our agency to remove barriers and streamline access to services including behavioral health services, primary care, dental, case management and more. If you are committed to improving the health and well-being of our community, we encourage you to apply for this exciting opportunity.

Requirements:

Bachelor's degree in a related field preferred.
Five to seven years of related experience in patient navigation or customer service, including supervisory roles.
Call Center experience is strongly preferred.
Demonstrated experience in a supervisory role is strongly preferred.
Equivalent combination of education and experience may be considered.

UCFS offers a comprehensive benefits package including:

Flexible schedules
Competitive salaries
Generous paid time off including 3 weeks' vacation, 4 floating holidays and 10 sick days each year
Medical, dental and vision insurance
401(k) plan with 6% employer contribution
Paid life and disability insurance
Employee Assistance Program (EAP)
Additional voluntary benefits
Public Service Loan Forgiveness eligibility

UCFS is committed to providing equal employment opportunities to all applicants and employees as protected by applicable federal and/or state law.

Apply Now

Refine Your Search

customer specialist jobs in plainfield ct

Patient Solution Specialist Supervisor

Accounts Receivable Specialist

Post-Closing Specialist

Machinist

TIG Welder

Real Estate Title Closing Specialist

Optical Technician

Behavior Analyst (BCBA) – Hybrid

Home Weekly Class A CDL Truck Driver - Flatbed

Ledyard Companions and ILST Independent Living Skills Trainers

Payroll and Retirement Manager at Newport Restaurant Group

Diesel/Heavy Duty Parts Counter Sales Person

Travel School Speech Language Pathologist - Danielson, Connecticut

Environmental Health & Safety Specialist

Maintenance Manager

Plainfield Companions and ILST Independent Living Skills Trainers

Closing Specialist-2nd Shift 1pm-10pm

Sterling | Home-based Companion

Entry Level Class A CDL Truck Driver

Home Health Aide | Companion | Caregiver | ILST | RA

I want to receive the latest job alert for customer specialist in plainfield ct

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