Top 68 Front desk coordinator Jobs in Plainfield Il

Patient Service Rep
Duly Health and Care —Joliet, IL
- $15.10 - $22.70 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Disability insurance
- Health insurance
Quick Apply
11d
Patient Service Representative - Family Practice
Duly Health and Care —Aurora, IL
- $15.10 - $22.70 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
- Disability insurance
- Health insurance
Quick Apply
Front Desk Coordinator
Grove Dental Associates —Bolingbrook, IL
- $20 - $23 an hour
- Part-time
- Dental office
- High school diploma or GED
- Associate's degree
- 401(k)
- Paid time off
11d
Front Office Coordinator
Athletico Physical Therapy —Oswego, IL
- $16.60 - $23.50 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Paid parental leave
- Health savings account
Patient Service Representative - Dermatology
Duly Health and Care —Naperville, IL
- $15.10 - $22.70 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
- Disability insurance
- Health insurance
Quick Apply
11d
Patient Care Coordinator / Medical Receptionist
Advanced Therapy and Wellness Center —Crest Hill, IL
- $20 - $22 an hour
- Weekends as needed
- Sanitation
- Clinic experience
- Mid-level
- Health insurance
- Dental insurance
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Patient Care Coordinator/Medical Receptionist
Evolve Physical Therapy and Sports Medicine —Yorkville, IL
- $18 - $25 an hour
- Part-time
- Background check
- Outpatient experience
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
6d
Patient Service Representative - Spine Center
Duly Health and Care —Naperville, IL
- $15.10 - $22.70 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
- Disability insurance
- Health insurance
Quick Apply
Patient Experience Coordinator
Pinnacle Fertility —Naperville, IL
- $19 - $21 an hour
- Full-time
- Spanish
- High school diploma or GED
- Computer skills
- Paid holidays
- Health insurance
Quick Apply
8d
Operations Support Coordinator - Urodynamics - Days
Endeavor Health —Lisle, IL
- $26.61 - $39.92 an hour
- Full-time
- Mid-level
- 3 years
- Administrative experience
- Free parking
- Wellness program
Patient Service Representative (Part-Time) - Pain Management ASC
Duly Health and Care —Naperville, IL
- $15.10 - $22.70 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
- Disability insurance
- Health insurance
Quick Apply
Chiropractic Assistant/Office Manager
Pins Family Chiropractic —Naperville, IL
- $22 - $25 an hour
- Full-time
- Private practice
- Customer service
- Office
- 401(k)
- Paid time off
Quick Apply
6d
Patient Care Coordinator
Great Lakes Dental Partners —Crest Hill, IL
- $20 - $24 an hour
- Full-time
- Dental office
- Organizational skills
- 1 year
- Paid parental leave
- Paid holidays
Quick Apply
Patient Service Representative - PTOT - Lemont
Duly Health and Care —Lemont, IL
- $15.10 - $22.70 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
- Disability insurance
- Health insurance
Quick Apply
Receptionist - Front Desk Patient Coordinator
Desired Aesthetics —Oak Brook, IL
- $18 - $23 an hour
- Part-time
- OSHA
- HIPAA
- Communication skills
Quick Apply
Studio Coordinator
Waxing The City of Naperville —Naperville, IL
- $16 an hour
- Full-time
- Communication skills
- Entry level
- Retail sales
Quick Apply
Schedule and Treatment Coordinaator
Solace Dental Group —Bolingbrook, IL
- $22 - $25 an hour
- Full-time
- Bilingual
- Dental office
- Mid-level
- 401(k)
- Paid time off
Quick Apply
Receptionist
Chicago Basement Systems —Mokena, IL
- $18 - $20 an hour
- Full-time
- Computer literacy
- Office
- Administrative experience
Quick Apply
Patient Service Representative - MSK
Duly Health and Care —Glen Ellyn, IL
- $15.10 - $22.70 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
- Disability insurance
- Health insurance
Quick Apply
Front Desk Medical Receptionist & Social Media Coordinator
LIVbetter PLLC —Wheaton, IL
- $20 - $25 an hour
- Full-time
- Hybrid work
- Background check
- HIPAA
- Clinic
- Health insurance
- Paid time off
Quick Apply

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Patient Service Rep

Duly Health and Care -
Joliet, IL

Quick Apply

Job Details

Full-time
$15.10 - $22.70 an hour
11 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Adoption assistance
Parental leave
Vision insurance
401(k) matching
Volunteer time off

Qualifications

Computer literacy
High school diploma or GED

Full Job Description

At Duly Health and Care, you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician-led team that works as one and puts patients at the center of everything we do.

With a connected network of providers, care teams, and services across primary and specialty care, surgery centers, imaging, lab, and therapy, you are part of a system designed to deliver high-quality, coordinated care. Together, we create an environment where you can grow, contribute, and help improve the experience and outcomes for every patient we serve.

Benefits:

Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
Access to a mental health benefit at no cost.
Employer provided life and disability insurance.
$5,250 Tuition Reimbursement per year.
Immediate 401(k) match.
40 hours paid volunteer time off.
A culture committed to community engagement and social impact.
Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.

Job Summary

Patient Service Representative- Joliet

Hours of operation: Office hours are M-F 7:15am-5pm

Position will rotate between 3 suites onsite in the building.

The Patient Service Representative serves as a key point of contact for patients, delivering exceptional customer service and ensuring smooth front desk operations. This role includes but is not limited to greeting and checking in patients, answering phones, scheduling appointments, collecting co-pays, outbound calling, referral management, and maintaining accurate records in the EPIC system. The Patient Service Representative helps create a welcoming and efficient environment that supports quality care and a positive patient experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Greets patients warmly and professionally during check-in, check-out, and appointment scheduling. Conducts regular lobby checks to maintain cleanliness and ensure patient comfort.
Serves as a key coordinator for provider schedules, optimizing appointment availability and resource capacity to improve patient access, reduce wait times, and support timely follow-ups.
Utilizes EPIC and other systems to accurately update patient demographics, verify insurance details, generate necessary forms, respond to emails, and ensure emergency contact information is properly documented.
Collects copayments and service fees, issues receipts, and reconciles daily financial transactions with accuracy and attention to detail.
Answers a multi-line phone system, takes detailed messages, routes inquiries, and makes outbound calls to schedule and confirm patient appointments.
Clearly communicates information about Duly clinical personnel to patients and other individuals.
Assists with scheduling follow-up and in-house Specialist referral appointments, ensuring patients are connected to appropriate services and specialists.
Participates actively in daily and weekly team huddles to share patient updates, workflow improvements, and operational insights.
Reviews performance dashboards daily to monitor key metrics in Scheduling & Access, Workflow, Patient Contact, and Satisfaction; identifies gaps to target and proactively escalates issues, suggests improvements, or adjusts workflows to drive results.
Maintains strict patient confidentiality and adheres to HIPAA standards in all interactions and documentation.
Monitors patient wait times and communicates delays with empathy and professionalism to enhance the patient experience.
Performs additional duties and special projects as assigned to support departmental goals and improve service delivery.

EDUCATION and / or CERTIFICATION/LICENSURE:

High School diploma or equivalent required

EXPERIENCE:

Minimum 1 year of experience in a medical office or clinical setting preferred
Prior experience in a receptionist or front desk role strongly preferred

KNOWLEDGE SKILLS AND ABILITIES:

Exceptional customer service skills and passion for serving others.
Outstanding verbal and written communication skills.
Proficiency in EPIC or similar EMR systems.
Knowledge of medical office procedures and insurance verification.
Skilled in operating phones, personal computers, software and other basic IT systems.
Proficient in Microsoft Office Suite products including Excel, Word and Outlook.
Detail-oriented with excellent organizational and time management skills.
Ability to handle sensitive information with discretion.
Positive, professional, collaborative, and adaptable attitude.

If you are committed to putting our patients first and helping shape the future of care, you belong at Duly.

The compensation for this role includes a base pay range of $15.10 - $22.70, with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.

Quick Apply

Refine Your Search

front desk coordinator jobs in plainfield il

Patient Service Rep

Patient Service Representative - Family Practice

Front Desk Coordinator

Front Office Coordinator

Patient Service Representative - Dermatology

Patient Care Coordinator / Medical Receptionist

Patient Care Coordinator/Medical Receptionist

Patient Service Representative - Spine Center

Patient Experience Coordinator

Operations Support Coordinator - Urodynamics - Days

Patient Service Representative (Part-Time) - Pain Management ASC

Chiropractic Assistant/Office Manager

Patient Care Coordinator

Patient Service Representative - PTOT - Lemont

Receptionist - Front Desk Patient Coordinator

Studio Coordinator

Schedule and Treatment Coordinaator

Receptionist

Patient Service Representative - MSK

Front Desk Medical Receptionist & Social Media Coordinator

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