WE'RE HIRING GREAT SERVERS!
Do you get excited about being part of a team focused on building a company — an exciting brand — that will last for over 100 years?
We believe the way to build such a company is to build a family of employees and customers who share the same beliefs and goals:
- We believe in providing an exceptional experience for the people we work with — both our customers and our employees.
- We believe in sharing our excitement with the people we work with — both our customers and our employees.
- We believe in having fun with the people we work with — both our customers and our employees.
We believe that if the foundation of the company is built on these beliefs, then everything else will follow, exceptional products and services, exceptional customer service, employee satisfaction, and long-term profits.
JBM Hospitality manages a high-end, semi-private golf course, three restaurants (McWethy’s Tavern, McWethy’s Sports Bar, The James), two banquet facilities (The Great Hall at Mistwood and the Grand Ballroom at Joliet Union Station), and a sports dome (Mistwood Golf Dome). While each property is a different concept, they share one important characteristic: each is an exciting place where enthusiastic people come together to create a special experience.
The most important characteristics we are looking for are passion, energy, and determination to help us build a brand to match our exciting future.
If you're serious about working with us, and have the same passion that we do about hospitality, we want to chat with you today!
Apply directly through this ad so we can speak further about your current and past experiences and potentially welcome you to our team!
The Server at McWethy’s Sports Bar will report directly to the McWethy’s Sports Bar management team. Specific responsibilities may include, but are not limited to:
- Contributing to the establishment, promotion and protection of the McWethy's Sports Bar/Mistwood Golf Dome brands.
- Able to describe the food and beverage menu offerings, presentation and pricing. Effectively uses suggestive and upselling techniques.
- Establish rapport with guests and build professional relationships with them in order to guide them to becoming regular guests.
- Acts with a sense of urgency and provides friendly, efficient service to guest requests by completing steps of service. "Guest first" mentality.
- Performs important guest service functions including, but not limited to, inputting food and beverage orders correctly, clearing plates and glassware, running food, provide table maintenance throughout, maintains service areas, be present when guests need you, wiping down tables and setting up the dining room.
- Strong attention to detail to ensure the best possible guest experience. Ensuring show quality standards are always maintained.
- Assist in the timely delivery of food when needed, whether your table or another staff members.
- Adheres to location uniform and appearance guidelines.
- Accurately presents the proper food and beverage items to guests by utilizing the correct position points and table numbers.
- Communicates guest issues or compliments to management.
- Ensures that all security, safety and sanitation standards are achieved. Including, but not limited to, proper hand washing, sanitizing service areas and table tops, utilizing a sturdy tray to deliver food and beverage items, etc.
- Accurately uses POS system and technology to ensure accuracy in orders.
- Follows responsible alcohol service policies by carding all guests requesting an alcoholic beverage that look 30 years old or younger.
- Follows cash handling and tip reporting guidelines by claiming 100% of your cash and credit card tips.
- Practices proper product control and handling of all inventory equipment.
- Thoroughly completes all dining room set-up and breakdown responsibilities as outlined by the management team, including, but not limited to, stocking paper/plastic goods, rolling silverware, filling salt and pepper shakers, cleaning condiment caddies, thoroughly cleaning the server side stations upon closing, etc.
- Displays a positive attitude toward staff members, managers and guests.
- Helps fellow staff members whenever necessary.
- Always on time and ready to perform all required duties.
- Able to communicate effectively with managers, guests and staff members by speaking and comprehending English.
- Ability to talk and hear to conduct phone correspondence.
- English reading, writing, math and computer skills required.
- Must be of legal age to serve alcohol as outlined in Will County and the State of Illinois.
- Valid State of Illinois Food Handler, Food Allergen and BASSET or TIPS Responsible Alcohol Certification required.
- Must be able to work Wednesday through Sunday, and flexible to work different shifts, including days, nights, weekends, and some holidays.
- Possible job hazards include, but not limited to; slips, trips, falls, burns, cuts and strains.
- Must be able to reach, lift, stoop, bend and perform extensive standing and walking (including stairs) throughout the shift.
- Lifts and transports up to 25lbs.
- Must be able to work extended shifts of 8+ hours or as business dictates.
- Acting as a role model for the staff.
Job Types: Full-time, Part-time
Pay: $9.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Work Location: In person
