Top 21 Cloud & field services technician Jobs in Plainview, Ny

Cloud & Field Services Technician
Constructive Partnerships Unlimited —Queens, NY
- $80,000 - $90,000 a year
- Weekends as needed
- Hybrid work
- Microsoft Outlook
- Mid-level
- Residential
IT Support Technician I
East Coast Capital —Melville, NY
- $45,000 - $60,000 a year
- Full-time
- Microsoft Outlook
- Computer Science
- Office
- Paid holidays
- Health insurance
Quick Apply
IT Support Technician
Schimenti Construction Company —Rye Brook, NY
- $55,000 - $70,000 a year
- Mid-level
- Office
- Microsoft Office
- Paid holidays
- Disability insurance
Quick Apply
IT Infrastructure and Virtualization Specialist, Bureau of IT Infrastructure and Support Services
Agency DEPT OF HEALTH/MENTAL HYGIENE —Queens, NY
- $75,000 - $115,000 a year
- Weekends as needed
- Azure
- Computer Science
- Office
- Wellness program
- Health insurance
Engineering Technician
Veeco —Plainview, NY
- $58,687 - $78,250 a year
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Commuter assistance
- Employee stock purchase plan
Engineering Technician (Spector)
Veeco —Plainview, NY
- $63,552 - $83,621 a year
- Microsoft Excel
- Microsoft Outlook
- Engineering
- Commuter assistance
- Disability insurance
Help Desk Support Technician, Tier II (Onsite, Stamford, CT)
BCS365 —Stamford, CT
- $30.37 - $37.39 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
Hematology Technician II (Temp) (Overnight)
Antech Diagnostics —Lake Success, NY
- $24.81 an hour
- Extended hours
- Basic math
- Mid-level
- High school diploma or GED
- Continuing education credits
- Paid parental leave
VDC Engineer – Laser Scanning Technician
EnTech Engineering, PC —Queens, NY
- $75,000 - $90,000 a year
- Full-time
- Construction site
- Engineering
- Research
Quick Apply
Serology Technician II (Overnight)
Antech Diagnostics —Lake Success, NY
- $22.55 an hour
- Extended hours
- English
- Mid-level
- High school diploma or GED
- Continuing education credits
- Paid parental leave
4d
Chemistry Technician II (PT) (Overnight)
Antech Diagnostics —Lake Success, NY
- $21.63 an hour
- Extended hours
- English
- Mid-level
- Typing
- Continuing education credits
- Paid parental leave
5d
Prepress Manager
Century Direct Solutions —Islandia, NY
- $75,000 - $80,000 a year
- Customer service
- Mid-level
- Microsoft Office
Hospital Medical Leader (DVM Opportunity)
Petco —Mount Vernon, NY
- $139,800 - $223,700 a year
- Full-time
- Continuous improvement
- In-person
- Senior level
- Paid parental leave
- Health insurance
Veterinarian Hospital Medical Leader
Petco —Rego Park, NY
- $151,500 - $242,300 a year
- Full-time
- Mid-level
- Paid parental leave
- Health insurance

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Cloud & Field Services Technician

Constructive Partnerships Unlimited -
Queens, NY

Apply Now

Job Details

Full-time
$80,000 - $90,000 a year

Qualifications

Productivity software support

Full Job Description

Job Brief

This position plays a key role in maintaining the stability, performance, and security of our enterprise systems, cloud services, and end-user environments.

Shift Worked:

9:00 AM-5:00 PM

Weekly Hours:

37.5

FLSA Status:

Non Exempt

Pay range:

$80,000-$90,000

Overview:

CP Unlimited is a leading nonprofit organization dedicated to supporting individuals with intellectual and developmental disabilities. With programs spanning residential, clinical, and day services across the New York Metropolitan area, CP Unlimited leverages innovative technology to improve care coordination, operational efficiency, and service delivery for the people it supports.

We are seeking an experienced Cloud & Field Services Technician to join our enterprise technology team. This hybrid role requires 3 days on-site or traveling and 2 days remote, supporting locations throughout the New York Metropolitan area and requires frequent travel between sites across the NYC boroughs. The candidate should have reliable transportation (or an equivalent mode of travel) to visit program locations as needed.

This position plays a key role in maintaining the stability, performance, and security of our enterprise systems, cloud services, and end-user environments. The role combines hands-on systems administration with field service leadership, ensuring reliable infrastructure operations, strong user support, and compliance with security and data protection standards.
You will also support ongoing infrastructure modernization initiatives, including workstation upgrades, cloud integrations, and the deployment of new IT solutions that enhance mission-driven operations. This role will also require rotating on-call schedule, including weekend coverage and incident response.

Key Responsibilities:

Cloud Desktop & Intune Experience

Support cloud-managed Windows desktops, laptops, shared workstations, and mobile devices using Microsoft Intune and related endpoint management tools.
Assist with Microsoft Intune policy deployment, application delivery, compliance settings, endpoint profiles, configuration profiles and device actions.
Troubleshoot Intune enrollment issues, Autopilot failures, device registration conflicts, stale device records, compliance failures, and profile deployment issues.
Diagnose device configuration issues, including failed application deployments, BitLocker policy errors, Defender/Endpoint Protection settings, Windows Update failures, and device compliance problems.
Support Windows Autopilot provisioning, device preparation, user assignment, hardware replacement, and post-deployment validation
Resolve desktop performance, authentication, and connectivity problems related to Microsoft 365 services, including Outlook, Teams, OneDrive, SharePoint, and Microsoft Edge.
Troubleshoot user profile issues, OneDrive sync failures, Teams audio/video problems, Outlook sign-in loops, device trust issues, and Microsoft 365 licensing or activation problems.
Use Intune, Microsoft Entra ID, Microsoft 365 Admin Center, and related portals to review alerts, compliance status, device health, user sign-ins, and corrective actions.
Support remote software updates and patching, including Windows Update for Business, quality updates, feature updates, driver updates, and remediation of failed or partially applied updates.

Field Services & End-User Support

Provide hands-on technical support at CP Unlimited program locations, offices, residences, clinics, and day programs across the New York Metropolitan area.
Serve as an escalation point for field support issues requiring advanced troubleshooting, coordination, or on-site validation.
Perform on-site installation, replacement, configuration, and troubleshooting of desktops, laptops, thin clients, printers, scanners, mobile devices, docking stations, monitors, phones, and network-connected equipment.
Support hardware refreshes, workstation upgrades, system deployments, office moves, facility expansions, and new program openings.
Configure and validate user workstations, shared devices, cloud-managed desktops, iPads, mobile devices, and specialized equipment used in program operations.
Support video conferencing systems, conference room equipment, Teams-enabled devices, webcams, headsets, speakers, displays, and related collaboration tools.
Troubleshoot end-user issues involving Windows, Microsoft 365, Teams, Outlook, OneDrive, printers, shared drives, browser access, SaaS applications, and account access.
Coordinate with users, managers, vendors, and technical teams to schedule site visits, resolve issues, and minimize disruption to business and program operations.

Networking Skills

Troubleshoot basic Layer 2 and Layer 3 network issues, including VLAN assignment, switch port status, gateway reachability, DNS, DHCP, IP addressing, and basic routing concerns.
Diagnose wired connectivity issues involving patch cables, wall jacks, switch ports, patch panels, workstations, printers, phones, and other network-connected devices
Assist with wireless connectivity issues, including SSID access problems, weak signal, roaming complaints, authentication failures, and basic Wi-Fi performance concerns.
Use tools such as Cisco Meraki, switch management interfaces, endpoint diagnostics, and network monitoring platforms to validate device connectivity and site health.
Support network troubleshooting during outages, service degradation, circuit issues, device moves, and new equipment deployments.
Escalate complex network issues to infrastructure, network, carrier, or vendor support teams with clear documentation and troubleshooting evidence.
Provide on-site validation during network changes or outages

Low Voltage, Cabling and Camera Installations

Perform structured cabling runs (Cat5e/Cat6), terminations, and labeling
Install and support IP-based security cameras and NVR systems
Assist with mounting and deployment of network and AV equipment
Ensure installations meet organizational and safety standards
Coordinate with vendors when required for larger installations

Project Implementation Experience

Support deployment of cloud desktop solutions and endpoint standardization
Participate in site rollouts, relocations, and infrastructure upgrades
Assist with testing, validation, and user onboarding
Contribute to SOPs and technical documentation

Training & Documentation

Mentor junior technicians and provide technical guidance
Create and maintain documentation and knowledge base articles
Provide end-user training for new systems and tools

Qualifications:

Minimum 2+ years of experience in IT field services, enterprise desktop support, endpoint support, or a similar technical support role.
Experience supporting multiple remote sites, field locations, or distributed users in a professional IT environment.
Working knowledge of Microsoft 365 applications, including Outlook, Teams, OneDrive, SharePoint, and Microsoft 365 Apps.
Strong interpersonal skills with the ability to communicate clearly and professionally with staff, vendors, leadership, and technical teams.
Ability to manage priorities, travel between locations, work independently, and adapt to changing operational needs.
Maintain accurate documentation, asset records, ticket updates, and technical procedures.
Experience with cloud-managed desktops (Intune, AVD, Windows 365, or similar)
Knowledge of Microsoft 365, Azure/Entra ID

Hands-on experience with:

Hardware deployment and support
Basic networking (switching, Wi-Fi, troubleshooting)
Cabling and low-voltage installations (preferred)
Camera/security system installation (preferred)

Apply Now

Refine Your Search

cloud & field services technician jobs in plainview, ny

Cloud & Field Services Technician

IT Support Technician I

IT Support Technician

IT Infrastructure and Virtualization Specialist, Bureau of IT Infrastructure and Support Services

Engineering Technician

Engineering Technician (Spector)

Help Desk Support Technician, Tier II (Onsite, Stamford, CT)

Hematology Technician II (Temp) (Overnight)

VDC Engineer – Laser Scanning Technician

Serology Technician II (Overnight)

Chemistry Technician II (PT) (Overnight)

Prepress Manager

Hospital Medical Leader (DVM Opportunity)

Veterinarian Hospital Medical Leader

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