Top 1 Customer support & client services occupations Jobs in Plano, Il

Customer Service Representative
Diamond Tag and Label Inc. —Aurora, IL
- From $18 an hour
- Full-time
- CRM software
- Computer literacy
- English
- Paid time off
Quick Apply

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Customer Service Representative

Diamond Tag and Label Inc.
Aurora, IL

Quick Apply

Job Details

Full-time
From $18 an hour

Benefits

Paid time off

Qualifications

CRM software
Computer literacy
English
Customer support
Phone etiquette

Full Job Description

Diamond Tag and Label is a family owned business that prints and ships millions of tags all over the country each year. We are looking for a motivated Customer Service Representative who wants to be part of a small team that strives to be the best we can be.

Responsibilities

Manages a large number of phone calls and emails daily
Handles new/existing orders, billing, and shipping duties
Designs customer artwork through Adobe Illustrator (training provided)
Identifies customer's needs to achieve satisfaction while building sustainable relationships
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies

Skills

Proven customer support experience
Comfortable with computers and willing to learn new programs
Strong attention to detail
Ability to adapt/respond to different types of customers
Excellent overall communication skills
Ability to multi-task, prioritize, and manage time effectively
Great organizational skills
High school degree

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

Paid time off

Shift:

Morning shift
No nights

Experience:

Customer Support & Client Services Occupations: 1 year (Preferred)

Work Location: In person

Quick Apply

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customer support & client services occupations jobs in plano, il

Customer Service Representative

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