Top 19 Success manager Jobs in Plano, Il

Director of Client Onboarding and Success
Zayed Law Offices —Joliet, IL
- $60,000 - $100,000 a year
- Full-time
- Sales
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Customer Success Specialist
TOGA Technology —Naperville, IL
- $45,000 a year
- Full-time
- Marketing
- Mid-level
- Bachelor's degree
- Paid holidays
- Health insurance
Student Success Advisor
160 Driving Academy —Montgomery, IL
- $25.00 - $27.50 an hour
- Remote
- Spanish
- Microsoft Outlook
- English
- Opportunities for advancement
Quick Apply
13d
SAP Success Factors Architect
Vibotek LLC —Illinois
- Up to $80 an hour
- Full-time
- Senior level
- Leadership
- Communication skills
Quick Apply
Customer Success Specialist I
OSG USA —Saint Charles, IL
- $25 - $29 an hour
- Full-time
- Hybrid work
- ERP systems
- English
- Research
- Profit sharing
- Wellness program
12d
Student Success Coach - CRSS Program
University of St. Francis —Joliet, IL
- Full-time
- School experience
- Spanish
- English
6d
Assistant Professor of Legal Practice for Legal Writing/Academic Success Program (00020028)
Northern Illinois University —DeKalb, IL
- $70,000 a year
- Part-time
- University
- Senior level
2d
Academic Success and Bar Support Assistant Director & Assistant Professor of Legal Practice (00006019)
Northern Illinois University —DeKalb, IL
- $85,000 a year
- Part-time
- University
- Senior level
1d
Student Success and Accommodations Associate, Part-time (.50fte)
Illinois Mathematics and Science Academy —Aurora, IL
- $23,453 - $29,317 a year
- Part-time
- School experience
- Office
- University
- Health insurance
- Dental insurance
Pathways to Success Care Coordinator
Dupage Health —Wheaton, IL
- $44,400 - $52,000 a year
- Full-time
- Spanish
- Driver's License
- Bachelor's degree
- Paid parental leave
- Paid holidays
13d
Customer Success Specialist I
OSG USA, INC. —Saint Charles, IL
- $25 - $29 an hour
- Full-time
- Hybrid work
- ERP systems
- English
- Research
- Profit sharing
- Wellness program
Quick Apply
14d
Part Time Academic Success Coach
Brightmont Academy —Naperville, IL
- $22 - $23 an hour
- Part-time
- Background check
- Classroom
- Google Workspace
- Flexible schedule
Quick Apply
Customer Success Representative I
OSG USA —Saint Charles, IL
- $20 - $22 an hour
- Full-time
- Hybrid work
- Word processing
- English
- Office
- Profit sharing
- Wellness program
12d
Customer Success Representative I
OSG USA, INC. —Saint Charles, IL
- $20 - $22 an hour
- Full-time
- Hybrid work
- Word processing
- English
- Office
- Profit sharing
- Wellness program
Quick Apply

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You will work with educators across grade levels, subjects, and districts to strengthen their IXL implementation and improve classroom instruction.
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SMB, Customer Success Manager
DoorDash USA —Chicago, IL
Partner with cross-functional teams to enhance processes, tools, and programs that improve the scaled customer experience and drive consistent outcomes.
$63,680 - $93,600 a year
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Director of Client Onboarding and Success

Zayed Law Offices -
Joliet, IL

Quick Apply

Job Details

Full-time
$60,000 - $100,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Customer relationship building
Client onboarding
Legal office phone management
Intake
Coaching
Personal injury law
Managing clients in a customer support role
Bachelor's degree
Customer relationship management
Best practice identification
Business coaching
Client interaction via phone calls

Full Job Description

Company Overview

We are a dedicated law firm based in Joliet, specializing in personal injury cases. Our team is committed to providing compassionate and effective legal support to clients navigating complex injury claims.

Overview

Zayed Law Offices is looking for a client focused individual to initialize our relationship with clients. This role works directly with our Intake team to qualify a client’s case and determine if it is a case that our firm should bring on board. This is an integral part of our case acceptance process and requires a high level of customer service as well as an ability to properly qualify if the personal injury case is within the scope of our law firm.

Responsibilities:

Review client case details from the intake team to determine if it is a case our law firm would take on
Coordinate with the Intake team on new client calls to transfer the call for final review or schedule an onboarding call for when the client is available
Reconfirm all details of the incident with the client, gather further details not originally captured, gather client information for contact, and run through how our law firm would represent the client
Guide the client on case timeline and the importance of quick responses when our office reaches out
Explain the treatment path and emphasize the importance of continued treatment. Coach on advocating for themselves with doctors/treaters to ensure all symptoms are communicated properly over so no issue goes untreated or missed
Explain the representation agreement and other important documents that need to be signed. Send out and ensure signature of forms to begin working on the case for the clients
Check in with clients throughout the duration of their case to assess how our office is doing in helping them with their case and communicating important milestones in their case and treatment
Perform initial intake calls as needed
Other job duties as assigned

Qualifications:

3-5 years of experience in a customer success or onboarding role
Ability to be on the phone with clients in a professional and investigative manner 75% or more of the time
Experience coaching clients on best practices for the business and emphasizing importance of frequent updates
Ability to empathize with clients while maintaining a professional demeanor on calls and gathering all relevant information

Job Type: Full-time

Pay: $60,000.00 - $100,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Education:

Bachelor's (Required)

Experience:

Customer relationship management: 3 years (Required)
Sales: 3 years (Preferred)

Ability to Commute:

Joliet, IL 60435 (Required)

Work Location: In person

Quick Apply

Refine Your Search

success manager jobs in plano, il

Director of Client Onboarding and Success

Customer Success Specialist

Student Success Advisor

SAP Success Factors Architect

Customer Success Specialist I

Student Success Coach - CRSS Program

Assistant Professor of Legal Practice for Legal Writing/Academic Success Program (00020028)

Academic Success and Bar Support Assistant Director & Assistant Professor of Legal Practice (00006019)

Student Success and Accommodations Associate, Part-time (.50fte)

Pathways to Success Care Coordinator

Customer Success Specialist I

Part Time Academic Success Coach

Customer Success Representative I

Customer Success Representative I

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