Top 289 Agile lead Jobs in Plano, Tx

ServiceNow Practice Lead
K&B Global —Plano, TX
- $60 - $95 an hour
- Contract
- Hybrid work
- Background check
- 7 years
- ERP systems
Quick Apply
2d
Software Engineer Lead - Angular/Java - Advisor Portal
PNC Financial Services Group —Farmers Branch, TX
- $86,250 - $158,125 a year
- Full-time
- Office
- 3 years
- Bachelor's degree
- Wellness program
- Health savings account
11d
Lead Software Engineer - Genesys Cloud, Contact Center, IVR
PNC Financial Services Group —Farmers Branch, TX
- $55,000 - $179,400 a year
- Full-time
- Azure
- System design
- Office
- Wellness program
- Health savings account
Lead .Net Platform Engineer (Payments Ingestion) - Senior Vice President
Citi —Irving, TX
- $156,160 - $234,240 a year
- Full-time
- System design
- Office
- Master's degree
- Paid holidays
- Disability insurance
Software Engineer Lead (Java Fullstack Development)
PNC Financial Services Group —Farmers Branch, TX
- Full-time
- Office
- 3 years
- Bachelor's degree
- Wellness program
- Health savings account
9d
Lead Machine Learning Engineer
Capital One —Plano, TX
- Email
- Azure
- Doctoral degree
- Computer Science
- Health insurance
1d
Agile Leader
Broadcom —Plano, TX
- $91,100 - $146,000 a year
- Full-time
- Writing skills
- Office
- 3 years
- Employee stock purchase plan
- Paid holidays
Lead AWS Security Engineer
State Farm —Richardson, TX
- $107,000 - $163,000 a year
- Full-time
- Hybrid work
- 6 years
- Research
- Office
- Paid holidays
- Health insurance
4d
AI Delivery Program Manager / Engagement Lead - Remote in US
NTT Ltd —Plano, TX
- $104,000 - $182,000 a year
- Senior level
- Leadership
- Communication skills
- Health savings account
- AD&D insurance
5d
Lead Software Engineer - Salesforce
JPMorganChase —Plano, TX
- Full-time
- System design
- 8 years
- Senior level
- Health insurance
- Tuition reimbursement
Software Engineering Technical Leader
Cisco Systems —Richardson, TX
- $174,700 - $350,800 a year
- Full-time
- Hybrid work
- 5 years
- Master's degree
- Bachelor's degree
- Paid parental leave
- Paid holidays
1d
Product Lead
Texas Capital Bank —Richardson, TX
- Full-time
- 3 years
- Finance
- Bachelor's degree
- Wellness program
- Paid holidays
Lead Data Engineer
Capital One —Plano, TX
- Email
- Azure
- Java
- Bachelor's degree
- Health insurance
Lead Research Engineer
Calabria Group —Frisco, TX
- $127,400 - $236,600 a year
- Hybrid work
- Computer science
- Azure
- Computer Science
- Commuter assistance
- Health savings account
Senior Lead Software Engineer, Fullstack (Typescript/Nodejs/Python)
Capital One —Plano, TX
- Email
- Azure
- Java
- Master's degree
- Health insurance
Sr Lead Security Engineer
JPMorganChase —Plano, TX
- $171,000 - $260,000 a year
- Full-time
- 5 years
- System design
- Java
- Health insurance
- Tuition reimbursement
Senior Lead Data Engineer (Enterprise Platforms Technology)
Information Technology Senior Management Forum —Plano, TX
- $209,000 - $262,400 a year
- Email
- Azure
- Java
- Master's degree
- Health insurance
Lead Software Engineer, Back End
Capital One —Plano, TX
- Email
- Azure
- Java
- Master's degree
- Health insurance
11d
Lead Software Engineer-Security and Privileged Access
JPMorganChase —Plano, TX
- Full-time
- 5 years
- System design
- Java
- Health insurance
- Tuition reimbursement
Lead SDET
MESTEK INC —Dallas, TX
- Up to $54.91 an hour
- Full-time
- Java
- SQL
- AWS
Quick Apply

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ServiceNow Practice Lead

K&B Global
Plano, TX

Quick Apply

Job Details

Contract
$60 - $95 an hour
2 days ago

Qualifications

Jira
Strategic management
System administration
Software implementation
Enterprise solutions implementation
ServiceNow
Business requirements
Implementing IT solutions
Python
Design (software development lifecycle)

Full Job Description

Job Title: ServiceNow Practice Lead

Company Name: K&B Global Services

Location: Dallas TX or Raleigh NC

Role Overview

The ServiceNow Practice Lead is a strategic and technical leadership role responsible for building, scaling, and delivering end-to-end solutions on the ServiceNow platform. This role combines practice leadership, solution architecture, ITSM domain expertise, and delivery execution to drive business value for clients.

You will lead the ServiceNow capability across strategy, architecture, development, delivery, and operations, while aligning with K&B’s broader Service Delivery Management (SDM), Agile Product Delivery, and AI-driven insights frameworks.

This role acts as a trusted advisor to executives, a visionary architect, and a hands-on leader guiding teams across ITSM, ITOM, ITAM, integrations, and platform innovation.

Key Responsibilities

1. Practice Leadership & Strategy

Define and execute the ServiceNow practice strategy, roadmap, and growth plan
Build reusable assets, accelerators, and best-practice frameworks
Align ServiceNow capabilities with K&B’s SDM, Agile, and AI-driven value tracking models
Drive innovation using platform capabilities (AI, automation, analytics)
Establish governance, standards, and delivery excellence frameworks

2. Solution Architecture & Design

Lead end-to-end solution architecture across ServiceNow modules:
ITSM, ITOM, ITAM, SPM, CSM, HRSD, SecOps, Service Portal, Platform Analytics
Design scalable, cloud-native, and multi-tenant architectures
Own complex solutioning, estimation, and technical design decisions
Provide visionary, system-level thinking for platform extensibility (plugins, reusable components)
Ensure optimal use of OOTB (Out-of-the-Box) capabilities before customization

3. Delivery & Engineering Leadership

Oversee full lifecycle delivery:
Requirements → Design → Build → Test → Deploy → Support
Lead development teams in:
Application development, scripting, integrations, and automation
Ensure adherence to:
Agile methodologies
DevOps practices
Release management and CI/CD pipelines
Drive quality engineering, including:
Automated Testing Framework (ATF)
Unit, functional, and regression testing

4. ITSM & Operational Excellence

Lead enterprise ITSM functions:
Incident, Problem, Change, Release, Asset, CMDB
Drive service delivery excellence with focus on:
Cost optimization
Risk reduction
User experience improvement
Establish KPIs, SLAs, dashboards, and performance and platform analytics
Ensure alignment between operations and business outcomes

5. Integration & Platform Ecosystem

Architect and implement integrations using:
Integration Hub, APIs, MID Servers
Lead integrations with enterprise tools such as:
Atlassian (JIRA), ERP systems, monitoring tools, CI/CD platforms
Enable event-driven automation and orchestration

6. Stakeholder & Client Engagement

Act as primary advisor to clients and executive stakeholders
Translate business needs into technical and functional solutions
Lead workshops, roadmap sessions, and value realization discussions
Communicate complex concepts clearly to business and IT audiences

7. Team Leadership & Capability Building

Build and mentor high-performing teams:
Architects, developers, administrators, analysts
Drive continuous learning and certification culture
Provide coaching on:
Architecture, development, ITSM best practices
Manage vendor and partner relationships

8. Innovation, AI & Analytics

Leverage:
Now Assist for ITSM, AIOps, Now Assist for CSM
Platform Analytics
AI Search
Automation & predictive intelligence and capabilities
Drive data-driven insights and dashboarding
Align platform capabilities with AI governance and value tracking, and AI Control Tower

Core Technical Expertise

ServiceNow Platform

ITSM Pro, ITOM, ITAM, CMDB
Service Portal & UI/UX design
Performance Analytics & dashboards
Discovery, Service Mapping, Event Management
Orchestration & automation

Development & Scripting

JavaScript, REST/SOAP APIs, JSON, HTML/CSS
Experience with:
PowerShell, Python, SSH, SNMP (preferred)

Architecture & Integration

Cloud architecture (SaaS, PaaS, multi-tenancy)
Enterprise integrations (JIRA, ERP, Bitbucket, GitHub, ServiceNow Store Plugins, monitoring tools)
Data modeling, CMDB design, and normalization

Qualifications

10+ years overall IT experience
7+ years ServiceNow development & platform experience
3+ years of solution architecture and design leadership
Proven experience delivering multiple enterprise ServiceNow implementations
Strong background in:
ITSM process design and transformation
Agile product delivery
Enterprise architecture

Certifications (Preferred)

ServiceNow Certified System Administrator (CSA)
Certified Application Developer (CAD)
Certified Implementation Specialist (ITSM, ITOM, Discovery, etc.)
Advanced System Administration

Leadership Competencies

Strategic thinker with execution discipline
Strong client-facing and communication skills
Ability to bridge business and technology
High emotional intelligence and cross-functional leadership
Results-driven with focus on value realization and outcomes

What Success Looks Like

A scalable, high-performing ServiceNow practice
Consistent delivery of client value and measurable outcomes
Strong platform adoption and user experience
High-performing teams with deep technical and domain expertise
Innovation through automation, AI, and analytics

K&B Global is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

Pay: $60.00 - $95.00 per hour

Work Location: Hybrid remote in Plano, TX 75023

Quick Apply

Refine Your Search

agile lead jobs in plano, tx

ServiceNow Practice Lead

Software Engineer Lead - Angular/Java - Advisor Portal

Lead Software Engineer - Genesys Cloud, Contact Center, IVR

Lead .Net Platform Engineer (Payments Ingestion) - Senior Vice President

Software Engineer Lead (Java Fullstack Development)

Lead Machine Learning Engineer

Agile Leader

Lead AWS Security Engineer

AI Delivery Program Manager / Engagement Lead - Remote in US

Lead Software Engineer - Salesforce

Software Engineering Technical Leader

Product Lead

Lead Data Engineer

Lead Research Engineer

Senior Lead Software Engineer, Fullstack (Typescript/Nodejs/Python)

Sr Lead Security Engineer

Senior Lead Data Engineer (Enterprise Platforms Technology)

Lead Software Engineer, Back End

Lead Software Engineer-Security and Privileged Access

Lead SDET

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