Top 8 Category management analyst Jobs in Plano, Tx

Marcus by Goldman Sachs - Vendor Relationship Management - Analyst, Richardson, TX/Draper, UT
Goldman Sachs —Richardson, TX
- Mid-level
- Office
- Travel
- Disability insurance
- Health insurance
Space Planning Analyst
Sazerac Company —Dallas, TX
- $92,300 - $138,500 a year
- Merchandising
- Mid-level
- Analysis skills
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1d
Procurement Sr. Analyst - Global Fleet Repair & Maintenance (R&M)
PepsiCo —Plano, TX
- $80,200 - $134,250 a year
- Mid-level
- 3 years
- Finance
- Paid parental leave
- Health insurance
Sr. Analyst, Service Contract Management
Vizient, Inc. —Irving, TX
- $68,500 - $116,300 a year
- 5 years
- Analysis skills
- Continuous improvement
Procurement Operations Analyst
QTS Data Centers —Irving, TX
- Email
- Research
- Mid-level
- Finance
- Wellness program
- Health savings account
Procurement Analyst (Buyer), Contingent Worker
Toyota —Plano, TX
- $30 - $40 an hour
- Contract
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Dental insurance
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CITY ELECTRIC SUPPLY COMPANY —Dallas, TX
- Online Application
- Marketing
- Customer service
- Merchandising
- AD&D insurance
- Paid holidays
Quick Apply
Senior Category Analyst HQ Center of Excellence
Builders FirstSource —Irving, TX
- Full-time
- Writing skills
- Office
- 3 years
Quick Apply

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Assistant Category Manager
Winzer Corp —Plano, TX
Strive to make improvements in cost of goods, controlling expenses, improving technology and time management. Retail or wholesale merchandising experience, or a…
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14d
Category Insights Manager (CPG)
Acosta Group —Lewisville, TX
As an integral part of the team, you will create category-centric selling stories, provide analytical support to answer business questions, or understand the…
$72,600 - $90,000 a year
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Global Procurement Senior Analyst, Talent-Contingent Labor
Deloitte —Columbus, OH
Perform in-depth spend analysis and trend evaluation, identifying consolidation opportunities to leverage enterprise-wide buying power.

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Marcus by Goldman Sachs - Vendor Relationship Management - Analyst, Richardson, TX/Draper, UT

Goldman Sachs -
Richardson, TX

Apply Now

Job Details

Benefits

Disability insurance
Health insurance
Dental insurance
Adoption assistance
Parental leave
Employee assistance program
Life insurance
Childcare

Qualifications

Vendor relationship building
Contracts
Project execution
Business operations
Project leadership
Call center management

Full Job Description

Marcus by Goldman Sachs

As the online consumer banking business of Goldman Sachs, Marcus operates as a digital bank, providing high-yield savings accounts and Certificates of Deposit (CDs) directly to individual consumers. Marcus combines Goldman Sachs' over 150 years of expertise with intuitive digital experiences, focusing on value, transparency, and simplicity for its millions of customers, and is recognized as the largest pure online bank, delivering a fully digital experience without physical branches.

Join us on our journey to deliver financial products and platforms that prioritize the customer and developer experience.

Responsibilities:

Manage business process outsourcing vendors (onshore/nearshore/offshore) supporting customer calls and online chat interactions with an eye towards excellent quality, customer service and efficiency
Conduct site visit to Vendor locations for quarterly audit as it relates to the Statement of work for BPO Partner:
- GS Client Review Physical Location set up to ensure site continues to meet the Floor Set up and Agent Equipment Check list outlined in the Site Readiness Check list
- Review the Vendor’s Physical Security and Cyber Risk Mitigation Protocols are in line with GS standards
- Conduct side by side observations on agents supporting customer calls and online chat interactions
- Conduct discussion meetings with leadership and agents
- Conduct debrief session with Vendor Senior leaders on observations and remediation plans for findings
- Document site visit notes in GS Data base for historical reference
Contact Center Management oversight
Provide leadership direction and oversight of Analysts responsible for supporting multiple vendor relationships
Work across the Transaction Disputes Intake and Fraud Servicing businesses to facilitate consistency in performance execution, customer satisfaction and regulatory compliance.
Ensure adherence to contractual SLAs, KPIs and any contractual and regulatory requirements
Work with business functions and cross-divisional stakeholders (e.g., technology, operational, legal, compliance and vendor risk) to identify and implement solutions.
Review and provide recommendations regarding business process opportunities
Facilitate issue identification and provide recommendations for effective and timely resolution to business.
Provide consistent coaching and direction to vendors through multiple communication channels and routines
Track and manage risks and communicate incidents/performance issues to proper leaders and business partners including Legal, Risk and Compliance teams
Grow and develop a highly engaged team & drive positive culture
Creating a culture of continuous improvement, focusing on systems to measure and improve customer satisfaction
Support complex problem solving and dispute resolution
Ensure compliance with established policies and procedures across multiple cross functional teams and processes
Some travel required

Basic Qualifications:

Associate’s degree or equivalent work experience
Minimum of 1 year in current role
Strong understanding of customer service experience and process improvements
Strong understanding of contact center metrics
Must be self-directed, detail oriented, driven, and able to work independently in a team-oriented and fast-paced environment and have a positive attitude.
Attention to detail as it relates to SOW, Contracts, Invoicing
Project Management skill set to launch, exit or transition Contact Center Operations with new and existing vendors

Preferred Qualifications:

Bachelor’s degree in business or a related field
Leadership experience in a startup environment
Contact Center Management, Vendor Management, Business Process Outsourcing (BPO), Supplier Management, Category Management experience preferred.

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. about our culture, benefits, and people at GS.com/careers.

We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. : https://www.goldmansachs.com/careers/footer/disability-statement.html

Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.

We Offer Best-In-Class Benefits

Healthcare & Medical Insurance

We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short-term disability, long-term disability, life, accidental death, labor accident and business travel accident insurance.

Holiday & Vacation Policies

We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year.

Financial Wellness & Retirement

We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees’ priorities.

Health Services

We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices.

Fitness

To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount).

Child Care & Family Care

We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available.

Benefits at Goldman Sachs

Read more about the full suite of class-leading benefits our firm has to offer.

Opportunity Overview

CORPORATE TITLEAnalyst

OFFICE LOCATION(S)Richardson

JOB FUNCTIONDigital Operations - Management

DIVISIONAsset & Wealth Management

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category management analyst jobs in plano, tx

Marcus by Goldman Sachs - Vendor Relationship Management - Analyst, Richardson, TX/Draper, UT

Space Planning Analyst

Procurement Sr. Analyst - Global Fleet Repair & Maintenance (R&M)

Sr. Analyst, Service Contract Management

Procurement Operations Analyst

Procurement Analyst (Buyer), Contingent Worker

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Senior Category Analyst HQ Center of Excellence

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