Job Summary
The Associate Director is responsible for developing organizational goals, operating plans, policies, and procedures for the organization. Will manage the organization operations by directing and coordinating activities consistent with the strategic plan. This executive is responsible for leading the effective daily operations of the organization, staff/peer resources, and operations to enable the maximization of services, ensuring outstanding support and customer service in compliance with laws, policies, and standards.
Responsible for program administrative and operation staff and works closely with the Chief Executive Officer, Board of Directors and Senior Staff.
Essential Functions:
Administrative
- Manage the day-to-day operations of the organization.
- Oversees and contributes to general business planning regarding technology systems and anticipates organizational modifications required to maintain organizational operations.
- Works with the President/CEO, Board of Directors, Program Manager and Senior staff to provide information and help for replicating Recovery concept in other locales and actively pursuing ways and means to serve a larger constituency.
- Oversees and contributes to general business planning regarding technology systems and anticipates organizational modifications required to maintain organizational operations.
- Provides back-up for Chief Executive Officer and Program Manager when required due to leave or other absence.
- Oversee the adequacy and soundness of the financial structure. Direct preparation of the annual budget in consultation with the departmental directors and the Director of Finance to allocate funds, control costs and maintain operations to meet budget targets.
- Collaborate with key funding sources including managed care organizations, SAMHSA, DSHS, HHS, HRSA, and as appropriate, private donors and foundations to promote recovery support services and maximize revenue.
- Creatively seek ways to assist the executive team and Board of Directors in the funding and implementation of programs that support the organization’s mission.
- Review operating results of the organization, compare them to established objectives, and take steps to ensure that appropriate measures are taken to correct unsatisfactory results.
- Establish and maintain an effective system of communication throughout the organization and act as the spokesperson in cultivating relationships with the media, service organizations, Board of Directors, community organizations and financial donors.
Supervisory Responsibilities
- Plan, coordinate and control the daily operations of the organization through managers to include: Program Manager, Operations Director, and Business Development Director.
Community and Public Relations
- Associate Director holds outreach responsibilities and works closely with the Chief Executive Officer to present a strong, positive image of the organization’s programs, products and services to relevant stakeholders.
- Assist with the production of key communication tools such as an e-newsletter, other electronic sources.
- Assist with the production of outreach materials (displays, brochures, flyers, articles, press releases, website and background materials)
- Serve as a spokesperson for organization at site tours, events, media interviews, etc.
Fundraising and Donor Relations
- APAA is dependent on a diversified and successful fundraising plan. The Associate Director manages and implements the fundraising plan with the assistance of the Chief Executive Officer and the Board of Directors (Board).
- Assist with the development of a strategic long-term fund-raising plan
- Participate in fundraising for general administration, programs, site development and maintenance, through grant writing, donor appeals, capital campaigns, special events, earned income, etc.
- Assist the Chief Executive Officer in developing and maintaining excellent relationships with grant funders, and both private and corporate donors
- Conduct grant research, writing, and reporting in collaboration with the Chief Executive Officer and program directors.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Intellectual
▪ Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
▪ Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
▪ Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and within budget; Manages project team activities.
Interpersonal
▪ Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
▪ Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
▪ Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
▪ Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
Leadership
▪ Visionary Leadership - Displays passion and optimism; Inspires respect and trust; mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates.
▪ Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
▪ Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.
▪ Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
▪ Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills.
▪ Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
Organization
▪ Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
▪ Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.
▪ Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment; Builds a diverse workforce.
▪ Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works ethically and with integrity; Upholds organizational values.
▪ Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
▪ Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.
Self-Management
▪ Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
▪ Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
▪ Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Qualifications
- Minimum Masters Degree level and/or five years’ experience in nonprofit management and fundraising, including donor relations, grant writing and reporting.
- Strong communication skills, including public speaking and writing.
- Experience working with volunteers, non-profits, and community-based organizations.
- Ability to work independently and as part of a team.
- Ability to use computers, including proficiency with Microsoft Word, Excel, and Outlook
- Excellent organizational skills and the ability to handle multiple demands.
- Experience working with people of diverse backgrounds, including children, the elderly, and people of diverse cultures.
- Familiarity with the philanthropic community and local funders desired
- Experience in the areas of behavioral health field, considered a plus.
Quality Assurance and Performance
▪ Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
▪ Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
▪ Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
▪ Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
▪ Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
▪ Dependability - Follows instructions, responds to Board direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
▪ Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
▪ Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
COMPUTER SKILLS:
To perform this job successfully, an individual should have knowledge of Accounting Software (QuickBooks); Database Software (Access); Development Software; Internet Software; Payroll Systems (ADP TotalSource); Spreadsheet Software (Excel); Electronic Mail Software (Outlook); Publisher Software; Grant Management Systems; Design Software (Photoshop/Illustrator); Human Resource Systems (PeopleSoft/MYTS); Word Processing Software (Word); Presentation Software (PowerPoint); Call Management System (Avaya); Proprietary Software.
Job Type: Full-time
Pay: From $70,000.00 per year
Benefits:
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Do you have any experience in fundraising? If so, please tell me about your experience?
Experience:
- Nonprofit management: 5 years (Required)
Ability to Commute:
- Dallas, TX 75215 (Required)
Ability to Relocate:
- Dallas, TX 75215: Relocate before starting work (Required)
Work Location: In person
