Top 1269 Contract Jobs in Plano, Tx

Head of Customer Service
Envirotainer —Irving, TX
- $96,000 - $112,000 a year
- Full-time
- Background check
- Spanish
- Customer service
- Health savings account
- Health insurance
Quick Apply
14d
Contract Administrator
Energy Transfer Partners —Dallas, TX
- Full-time
- Research
- Mid-level
- Office
- Profit sharing
- Paid time off
Quick Apply
5d
Risk Analyst
Weitzman —Dallas, TX
- Full-time
- Mid-level
- Organizational skills
- Communication skills
- Free parking
- Health savings account
Quick Apply
Contract Administrator
City of Plano, Texas —Plano, TX
- $32.18 an hour
- Full-time
- Mid-level
- Office
- Contracts
- Paid holidays
- Health insurance
Patient Access Specialist (Seasonal Contract-to-Hire)
SmithRx —Plano, TX
- $23 an hour
- Seasonal
- Hybrid work
- Office
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
Quick Apply
Contract Administration Coordinator
Avem Health Partners —Dallas, TX
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
Contract Analyst I
Zelis —Plano, TX
- $54,000 - $68,400 a year
- Full-time
- HIPAA
- Office
- Microsoft Office
- Paid holidays
- Disability insurance
Data Analyst - Contract
Quarterhill —Frisco, TX
- Full-time
- Mid-level
- Office
- SQL
13d
Contract Financial Support Analyst
CBRE —Dallas, TX
- $70,000 - $80,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- AD&D insurance
- Paid holidays
Medical Licensing Specialist (Contract)
Galileo —Dallas, TX
- $25 an hour
- Full-time
- Remote
- Mid-level
- Organizational skills
- 2 years
- Continuing education credits
Quick Apply
4d
Case Manager-Homeless Street Outreach
NORTH TEXAS BEHAVIORAL HEALTH AUTHORITY —Dallas, TX
- $55,000 - $60,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Health savings account
- Health insurance
Quick Apply
11d
Project Coordinator
USA Renovations —McKinney, TX
- $45,000 - $60,000 a year
- Full-time
- Mid-level
- Communication skills
- Commercial
- Paid holidays
- Dental insurance
Contracting Specialist
Texas Northern District Court —Dallas, TX
- $50,737 - $90,606 a year
- Mid-level
- Contracts
Contract Admin Manager - 340B and VA
McKesson —Irving, TX
- $87,500 - $145,800 a year
- Mid-level
- Office
- Presentation skills
Managed Care Specialist
Blue and Company —Richardson, TX
- Full-time
- Microsoft Word
- Mid-level
- Analysis skills
Quick Apply
7d
Business Analyst 2 - Contract Only
CoServ —Corinth, TX
- Contract
- Mid-level
- Office
- Microsoft Office
Quick Apply
PRN Family Support Specialist - McKinney
STARRY —McKinney, TX
- $0 a year
- Part-time
- Computer literacy
- Residential
- Bachelor's degree
- Mileage reimbursement
- Paid holidays
Claims Finance Specialist - Contract to Hire
Careington International Corporation —Frisco, TX
- Microsoft Outlook
- Basic math
- Mid-level
Quick Apply
14d
Program Coordinator
Youth Advocate Programs, Inc. —Dallas, TX
- $20 an hour
- Part-time
- Spanish
- Computer literacy
- Writing skills
- Dental insurance
- Employee assistance program
Quick Apply
Customer Success Manager
LeadsOnline —Plano, TX
- Full-time
- Hybrid work
- Office
- Bachelor's degree
- Product management
Quick Apply

I want to receive the latest job alert for contract in plano, tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

contract jobs near plano, tx

Head of Customer Service

Envirotainer -
Irving, TX

Quick Apply

Job Details

Full-time
$96,000 - $112,000 a year
14 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Retirement plan

Qualifications

Managing teams in a customer support role
Customer service
Logistics
English
Frontline customer support management
Team development
Bachelor's degree
Leadership
Call center management

Full Job Description

Job Summary

Envirotainer transports life-saving pharmaceuticals around the world with innovative temperature-controlled solutions.

With 40 years leading the industry, the world's largest pharmaceutical companies trust us to deliver. We offer the widest choice of cold chain solutions with a range of shipment monitoring services, all backed by our extensive global network to get your product to where it needs to be, precisely when it needs to be there.

The Head of Customer Service – Americas is accountable for leading and developing the Americas Customer Experience organization and for delivering consistent, high-quality service performance across the region. We are looking for a person who is deeply customer-facing by instinct and experience. Someone who has personally built credibility with customers, understands what “great service” looks like in practice, and can translate customer needs into commercially sound, operationally executable decisions. The role combines: Customer experience leadership, commercial and financial judgement, performance management, and people leadership.

Responsibilities

Champion the end-to-end customer experience, ensuring consistent delivery of exceptional service across all customer touchpoints.
Analyze customer feedback, satisfaction scores, and service trends to identify opportunities for continuous improvement. Establish and monitor key performance indicators (KPIs) related to customer satisfaction, service quality, and customer effort.
Develop and implement customer experience initiatives that increase customer loyalty, retention, and advocacy. Partner with cross-functional teams to address customer pain points and improve operational processes. Work closely with Logistics, Service Network, Cold Chain Solutions, Finance, and other stakeholders to ensure seamless end-to-end execution and issue resolution.
Identify opportunities to increase customer lifetime value through consultative selling, cross-selling, and upselling strategies.
Coach team members on recognizing customer needs and recommending appropriate products, services, or solutions.
Develop performance metrics and incentive programs that balance customer satisfaction with revenue-generation objectives.
Utilize customer data and analytics to inform service strategies, improve customer retention, and support revenue growth initiatives.
Partner closely with Sales/Commercial to support strategic accounts, contract renewals, and service-level negotiations.
Make balanced decisions that protect service delivery while managing cost-to-serve and operational efficiency.
Drive invoice readiness through strong order quality and disciplined case resolution, supporting accurate and timely billing.
Define, implement, and continuously improve customer service processes, workflows, and operating models to ensure scalability and consistency.
Drive adoption of CRM tools, digital solutions, and automation to improve efficiency, visibility, and data quality.
Foster a culture aligned with Envirotainer’s values: Trustworthiness, Passion, Agility, and Team Spirit.

Experience

Bachelor’s degree (or equivalent experience) in Business, Operations, Supply Chain, or related field is required.
Minimum of 10 years in customer service, operations, or a related environment with increasing leadership responsibility.
Minimum 10 years of people leadership experience, preferably managing multi-location and/or remote teams. Ability to raise capability and standards through coaching and accountability.
Fluent English required; Spanish and/or Portuguese is an advantage.
Experience in logistics, cold chain, pharma, aviation freight, or other time-critical service environments is a strong advantage.
Strong analytical mindset with a track record of improving experience outcomes through data, KPIs, and structured continuous improvement.

Join us as we redefine excellence in customer service! Your leadership will shape memorable client experiences while advancing your career in a vibrant organization committed to growth and innovation.

Pay: $96,000.00 - $112,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance

Education:

Bachelor's (Required)

Experience:

Customer service: 10 years (Required)
Leadership: 10 years (Required)
Logistics: 5 years (Preferred)
Call center management: 5 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

contract jobs in plano, tx

Head of Customer Service

Contract Administrator

Risk Analyst

Contract Administrator

Patient Access Specialist (Seasonal Contract-to-Hire)

Contract Administration Coordinator

Contract Analyst I

Data Analyst - Contract

Contract Financial Support Analyst

Medical Licensing Specialist (Contract)

Case Manager-Homeless Street Outreach

Project Coordinator

Contracting Specialist

Contract Admin Manager - 340B and VA

Managed Care Specialist

Business Analyst 2 - Contract Only

PRN Family Support Specialist - McKinney

Claims Finance Specialist - Contract to Hire

Program Coordinator

Customer Success Manager

I want to receive the latest job alert for contract in plano, tx

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected