Top 159 Crm administrator Jobs in Plano, Tx

Dialer Systems Administrator
DaBella —Irving, TX
- $70,000 - $80,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Music Education Partnerships Manager (Full-Time
Ensemble Performing Arts —Allen, TX
- $45,000 - $65,000 a year
- Full-time
- Mid-level
- Ability to lift 50 pounds
- Driver's License
- Paid holidays
- Dental insurance
Quick Apply
2d
Salesforce Administrator
Keurig Dr Pepper —Frisco, TX
- $97,000 - $165,000 a year
- Email
- Computer science
- Computer Science
- 5 years
- Mileage reimbursement
- Paid parental leave
Territory Manager, Interventional Pain - Central Texas (Austin, TX)
Avanos Medical —Texas
- $70,000 - $130,000 a year
- Weekends as needed
- Remote
- Marketing
- Hospital
- 5 years
- Health insurance
- 401(k) matching
Business Administrator - DFW
VANGUARD MAINTENANCE & ELECTRICAL INC. —Richardson, TX
- $50,000 - $70,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- No experience needed
- Health insurance
- Dental insurance
Quick Apply
CRM Support Specialist
Peraton —Dallas, TX
- $80,000 - $128,000 a year
- Remote
- Bachelor of Science
- Mid-level
- Bachelor's degree
- Health savings account
- Paid holidays
13d
Senior Engineering Manager, CRM
SRS Distribution - McKinney —McKinney, TX
- $113,400 - $153,000 a year
- Full-time
- Background check
- Computer Science
- 5 years
- Wellness program
- Paid parental leave
HubSpot Administrator
Intone Networks —Dallas, TX
- Computer science
- Computer Science
- Mid-level
Senior Siebel Administrator
Johnson Controls —Dallas, TX
- $120,000 - $140,000 a year
- Full-time
- Azure
- Computer Science
- 5 years
- Paid holidays
- Health insurance
10d
Customer Service Executive
Edves —McKinney, TX
- $40,000 - $50,000 a year
- Full-time
- Hybrid work
- Mid-level
- Bachelor's degree
- US work authorization
Quick Apply
Salesforce Administrator
Inclusion Cloud —Dallas, TX
- English
- Analysis skills
- Continuous improvement
Solutions Architect, CRM
SRS Distribution - McKinney —McKinney, TX
- $113,400 - $153,000 a year
- Full-time
- Hybrid work
- Background check
- Azure
- Computer Science
- Wellness program
- Paid parental leave
Sales Administrator
Rolfson Oil —Addison, TX
- Full-time
- Microsoft Outlook
- Mid-level
- Business development
Quick Apply
Admin Systems Analyst (Onsite: Dallas, TX)
Resource Center —Dallas, TX
- Full-time
- Computer science
- Computer Science
- System design
Dynamics365 Administrator
LATICRETE International, Inc. —Fate, TX
- Full-time
- Computer science
- Computer Science
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
8d
Campaign Support Specialist
UNITED WAY OF METROPOLITAN DALLAS INC —Dallas, TX
- Mid-level
- Databases
- Bachelor's degree
- AD&D insurance
- Disability insurance
Quick Apply
Data Governance & Quality Specialist
YMCA OF METROPOLITAN DALLAS —Coppell, TX
- $80,000 - $90,000 a year
- Full-time
- Computer Science
- Mid-level
- 3 years
- Disability insurance
- Health insurance
Contact Center Administrator (On-site)
Newrez —Coppell, TX
- Full-time
- Office
- 3 years
- High school diploma or GED
- Paid parental leave
- Health savings account
11d
Senior CRM Developer
Energy Access Innovations —Carrollton, TX
- $120,000 - $130,000 a year
- Full-time
- Computer science
- Computer Science
- 5 years
Quick Apply
Revenue Operations Analyst
Take Command Health —Dallas, TX
- $96,000 - $106,000 a year
- Analysis skills
- Continuous improvement
- APIs
- Health insurance
- Dental insurance
Quick Apply

I want to receive the latest job alert for crm administrator in plano, tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

crm administrator jobs near plano, tx

Dialer Systems Administrator

DaBella -
Irving, TX

Quick Apply

Job Details

Full-time
$70,000 - $80,000 a year

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Leadership training provided
Employee assistance program
Vision insurance
Professional development assistance
Life insurance
Pet insurance

Qualifications

Cross-functional collaboration

Full Job Description

Location: Dallas, TX - We are looking for Local Applicants Only

Schedule: Monday–Friday (Occasional on-call and after-hours support may be required based on business needs)
Work Arrangement: Fully On-Site (Up to 10% travel may be required)
Compensation: $70,000–$80,000 annually

Overview:

The Junior Call Center Systems Administrator supports the administration, configuration, and optimization of Five9 and other CCaaS platforms, including integrations with Salesforce and enterprise applications. This role assists with maintaining IVRs, queues, call flows, and SMS/chat channels, provides frontline user support and troubleshooting, and helps monitor and improve call center campaigns and workflows to ensure efficient operations and strong agent productivity.

What You'll do:

Administer and configure Five9 and other call center platforms, including integrations with Salesforce and enterprise applications.
Maintain and optimize IVRs, call queues, campaigns, dialing strategies, SMS/chat channels, communication workflows, call routing, agent skills, and campaign priorities to support daily operations.
Manage user provisioning, role assignments, phone numbers, and messaging flows while ensuring secure, efficient system access.
Monitor and fine-tune call pacing, system performance, and platform reliability to maximize productivity, improve connect rates, minimize dropped calls, and troubleshoot issues, escalating when needed.
Resolve call center agent system issues while providing exceptional customer service and support to end users and stakeholders.
Administer and support additional company phone systems to ensure reliable customer service and internal communications.
Maintain expertise across supported call center platforms and integrations, collaborating with the Enterprise Applications team to enhance Salesforce connectivity, platform performance, automation, and the overall agent experience.
Contribute to system improvement projects, document Standard Operating Procedures (SOPs), create user guides, and ensure compliance with data security, privacy, regulatory, and operational standards.

Qualifications:

1-2 years experience supporting or administering Call Center platforms, preferably Five9 or similar Call
Center as a Service (CCaaS) platforms
Associates or Bachelor’s degree in information technology, computer science, or related field.
Equivalent experience may be considered
Hands-on experience with IVR Configuration, call routing, and real-time monitoring
Working knowledge of dialer configurations and list management
Proven ability to support call center systems, troubleshoot issues, and implement fixes
Ability to work collaboratively in a team environment and across departments
Strong analytical, problem solving and organizational skills and customer service orientation
Strong communication skills with the ability to translate technical concepts for non-technical stakeholders

Preferred Qualifications:

Five9 or other CCaaS Certified administrator or similar certifications
Experience supporting or working in a high volume call center environment
Proficiency with Five9 studio including scripting, IVR design and campaign configuration
Understanding of Salesforce or similar CRM platforms and their integrations with call center
technologies
Experience with other CCaaS platforms (e.g. Genesys, NICE InContact, Talkdesk)
Experience administering Mitel Cloud or other cloud based VOIP systems
Documentation skills including SOPs, technical guides, and training materials

Benefits & Perks:

Medical, Dental, Vision, HSA, Life Insurance, Disability Coverage, and Pet Insurance
401(k), Employee Assistance Program (EAP), UHC Rewards, Rally Health, and One Pass Select
Paid professional development, leadership training, and relocation opportunities nationwide
80 hours of PTO, 6 paid holidays, and Volunteer Paid Time Off (VPTO)

For more information, please visit DaBella.us

DaBella is a values-focused company that works for people who want to work to help others create value. The kind of company people want to work with and work for. We do it differently than most.

Change is constant, but our values remain steadfast: We Lead, We Care, We Grow.

#INDCORPORATE

Quick Apply

Refine Your Search

crm administrator jobs in plano, tx

Dialer Systems Administrator

Music Education Partnerships Manager (Full-Time

Salesforce Administrator

Territory Manager, Interventional Pain - Central Texas (Austin, TX)

Business Administrator - DFW

CRM Support Specialist

Senior Engineering Manager, CRM

HubSpot Administrator

Senior Siebel Administrator

Customer Service Executive

Salesforce Administrator

Solutions Architect, CRM

Sales Administrator

Admin Systems Analyst (Onsite: Dallas, TX)

Dynamics365 Administrator

Campaign Support Specialist

Data Governance & Quality Specialist

Contact Center Administrator (On-site)

Senior CRM Developer

Revenue Operations Analyst

I want to receive the latest job alert for crm administrator in plano, tx

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected