Top 2002 Customer experience leader Jobs in Plano, Tx

Team Leader, Customer Experience & Outreach
Crate and Barrel —Plano, TX
- Weekends as needed
- Mid-level
- Mentoring
- US work authorization
- Store discount
- Disability insurance
Assistant Store Leader, Customer Experience & Outreach
Crate and Barrel —Plano, TX
- Weekends as needed
- Mid-level
- US work authorization
- Fair chance
- Store discount
- Disability insurance
14d
Customer Service Associate Team Leader
Whole Foods Market —Fairview, TX
- $19.05 - $33.20 an hour
- 8 hour shift
- Inventory management
- Merchandising
- Mid-level
- Store discount
- Paid time off
(USA) Personal Shopper Lead - Sam's
Sam's Club —Plano, TX
- $21 - $29 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
Customer Service & E-Commerce Team Leader (Customer Service, In-Store Shopper Department Manager)
Whole Foods Market —Irving, TX
- $22.40 - $40.40 an hour
- 8 hour shift
- Inventory management
- Writing skills
- Mid-level
- Store discount
- Paid time off
8d
Assistants Store Leader( Plano/Frisco/Allen/McKinney/Prosper/Rockwall/Forney)
HEB —Allen, TX
- Extended hours
- Microsoft Word
- Writing skills
- Mid-level
Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)
Whole Foods Market —Dallas, TX
- $19.05 - $33.20 an hour
- 8 hour shift
- Inventory management
- Writing skills
- Mid-level
- Store discount
- Paid time off
Produce Associate Team Leader (Assistant Department Manager)
Whole Foods Market —Richardson, TX
- $19.05 - $33.20 an hour
- 8 hour shift
- Inventory control
- Merchandising
- Mid-level
- Store discount
- Paid time off
1d
Merchandising Lead
Sam's Club —McKinney, TX
- $21 - $29 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
4d
(USA) Member Team Lead
Sam's Club —McKinney, TX
- $21 - $29 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
8d
Hospitality Leader
Uncle Julio's —Allen, TX
- $24 - $26 an hour
- Weekends as needed
- Spanish
- Customer service
- High school diploma or GED
- Paid training
- Health savings account
Quick Apply
Consumer Experience Leader (FT)
Carhartt —Prosper, TX
- $18.90 - $23.15 an hour
- Full-time
- Merchandising
- Mid-level
- High school diploma or GED
Plano Executive Support Team Lead
PepsiCo —Plano, TX
- $93,500 - $156,450 a year
- 7 years
- Office
- Travel
- Paid parental leave
- Health insurance
Office Experience Lead
Lockton, Inc. —Plano, TX
- Full-time
- Mid-level
- Office
- 3 years
- Wellness program
- Paid parental leave
Store Team Lead
Academy Sports —Fairview, TX
- Part-time
- Inventory control
- Sales
- Merchandising
Customer Service Lead
Serenity Mental Health Centers —Dallas, TX
- Full-time
- Background check
- Caregiving
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply
Performance Lead, Customer Experience
Bestow —Dallas, TX
- $60,000 - $70,000 a year
- Full-time
- Hybrid work
- 6 years
- Research
- Analysis skills
- Dental insurance
- Paid time off
Guest Experience Lead (GEL)
McDonald’s —Plano, TX
- Choose your own hours
- Serving
- High school
- Quick service & fast food restaurant
- Health insurance
- Dental insurance
AWM, Marcus by Goldman Sachs, Contact Center Team Lead, Analyst, Richardson, TX
Goldman Sachs —Richardson, TX
- Call employer
- Military
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Team Leader - Keyholder
Vera Bradley —Allen, TX
- $13.51 - $20.24 an hour
- Part-time
- 18 years or older
- Mid-level
- Retail management
- Wellness program
- Paid time off

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Team Leader, Customer Experience & Outreach

Crate and Barrel -
Plano, TX

Apply Now

Job Details

Full-time

Benefits

Store discount
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Benefits from day one
Life insurance

Qualifications

Customer communication

Full Job Description

Location: Plano, Texas

We inspire purpose-filled living that brings beauty and quality to the modern home. Together, we achieve. Associates across our business drive results, innovate, and inspire. Drawn together by our shared values and passion for our customers and our brands, we deliver home furnishings that are expertly designed, responsibly sourced, and bring timeless style and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making—and our story is still unfolding.

We’re here for it. We think you should be too.

Energetic and customer-focused, the Team Leader – Customer Experience & Outreach drives sales performance and store excellence by leading, coaching, and developing the sales team. Reporting to the Assistant Store Leader – Design & Trade, you recruit, train, and mentor associates, including holiday hiring support and performance management. You ensure an exceptional in-store customer experience, guiding clienteling, Registry, CBHCC routines, and concierge coaching. Additionally, you support store operations and activations, including events, demonstrations, brand presentation, financial auditing, scheduling, and expense management, while monitoring floor activity and providing ongoing feedback to maximize team and store success.

A day in the life as a Team Leader, Customer Experience & Outreach...

Lead designated team and manage associate workload as determined in partnership with the Assistant Store Leader
Coach associates on exceptional performance and maintain a strong visible presence in the department/work area
In coordination with the Assistant Store Leader, support all aspects of performance and development for the designated team to encourage professional growth
Provide specific and timely feedback about performance directly to associates and share observations with the Assistant Store Leader
Partner with the Assistant Store Leader to train and develop associates on product knowledge, selling, customer service, operations, visual, policies and procedures, as applicable
Possess a complete understanding and awareness of applicable company systems, policies and procedures including loss prevention, security and safety guidelines as outlined in the Crate and Barrel/CB2 Associate Guide
Focus on promoting sales as they pertain to, or are driven by, position and acting as the Leader On Duty (LOD)
Communicate regularly with the Assistant Store Leader to review business results, execution of plans/strategies, customer feedback and associate performance
Ensure all customers are provided gracious, quick and efficient service through setting expectations and modeling behaviors

What you'll bring to the table...

Strong communication and interpersonal skills
Excellent organizational and time management skills
Strong problem solving skills
Demonstrated ability to execute and drive results
Required to spend significant time on the sales floor, interacting with customers, observing day to day operations, coaching, and helping whenever and wherever needed
Ability to work a full time flexible schedule including nights, weekends, and holidays, as needed
Majority of time in this role will be spent interacting with customers and associates in the store and ensuring that the store business is running smoothly
Ability to be in the store as the Leader on Duty multiple times a week
Hourly team members and several leaders within multiple departments will rely on you in the store for everyday operations and ongoing efforts like associate development and performance management

We'd love to hear from you if you have…

1+ years customer service or retail leadership experience
Experience with Microsoft Office, Google applications, computer systems and tablet devices
Full-Time roles: open availability to work flexible hours on weekdays, evenings and weekends

Job ID R24269 Date posted 04/27/2026 Position Type Full Time

Our commitment to our associates is of the utmost importance. One of the reasons the company attracts such a diverse group of associates is that we offer a full menu of benefits that are relevant to their lives, both on and off the job. We are proud to offer a comprehensive compensation and benefits package to support eligible part time and full time associates and their families, including:

Medical/Dental/Vision
Life insurance and Disability
Retirement and 401(k) match
Paid time off, wellness time and volunteer time
Merchandise discount and EAP resources
Tuition Reimbursement

Many of these benefits begin on day one, and extend to eligible dependents. To learn more about available benefits please click https://jobs.crateandbarrel.com/benefits

Euromarket Designs, Inc., which does business as Crate & Barrel, Crate & Kids, CB2 and Hudson Grace, will be referred to as “the Company”. The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request.

The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US.

State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Job Applicant Privacy: For details about how the Company collects and uses your personal information, please see our Job Applicant Privacy & Communications Notice.

Questions? Please reach out to [email protected]

Apply Now

Refine Your Search

customer experience leader jobs in plano, tx

Team Leader, Customer Experience & Outreach

Assistant Store Leader, Customer Experience & Outreach

Customer Service Associate Team Leader

(USA) Personal Shopper Lead - Sam's

Customer Service & E-Commerce Team Leader (Customer Service, In-Store Shopper Department Manager)

Assistants Store Leader( Plano/Frisco/Allen/McKinney/Prosper/Rockwall/Forney)

Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)

Produce Associate Team Leader (Assistant Department Manager)

Merchandising Lead

(USA) Member Team Lead

Hospitality Leader

Consumer Experience Leader (FT)

Plano Executive Support Team Lead

Office Experience Lead

Store Team Lead

Customer Service Lead

Performance Lead, Customer Experience

Guest Experience Lead (GEL)

AWM, Marcus by Goldman Sachs, Contact Center Team Lead, Analyst, Richardson, TX

Team Leader - Keyholder

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