Top 211 dispatch operator Jobs in plano, tx

Customer Care Specialist - Bilingual
Colt Facility —Dallas, TX
- $19 - $23 an hour
- Full-time
- Background check
- Spanish
- Microsoft Excel
- Paid holidays
- Disability insurance
Quick Apply
Transportation Supervisor (CDL A Required)
Hubbard Express Air Freight And Delivery LLC —Grapevine, TX
- $55,000 - $65,000 a year
- Full-time
- Management
- CDL A
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Dispatch Manager - Technician Routing
Kings III Emergency Communications —Coppell, TX
- $80,000 - $90,000 a year
- Full-time
- 3 years
- High school diploma or GED
- Conflict management
- Wellness program
- Health savings account
Dispatcher
Payeload —Flower Mound, TX
- From $750 a week
- Online Application
- Hybrid work
- Background check
- Spanish
- Management
Quick Apply
Service Operations Coordinator
Ntegrated —Dallas, TX
- $45,000 - $55,000 a year
- 8 hour shift
- Mid-level
- High school diploma or GED
- In-person
- Health savings account
- Health insurance
Quick Apply
Dispatcher
Tex-Air Delivery, Inc. —Dallas, TX
- $50,000 - $78,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Data entry
- Paid holidays
- Health insurance
Quick Apply
HVAC CSR/Dispatcher
Local HVAC Company —Dallas, TX
- $18 - $23 an hour
- 8 hour shift
- Background check
- Customer service
- Mid-level
Quick Apply
Transportation Manager
Backyard Products, LLC —Dallas, TX
- $80,000 - $90,000 a year
- Full-time
- Mid-level
- Office
- Organizational skills
- Health savings account
- Health insurance
Field Operations Assistant FULL TIME – Carrollton, TX
All My Sons Moving & Storage —Carrollton, TX
- $19 - $21 an hour
- Full-time
- Background check
- Pass drug screening
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Bus and Fleet Depot Coordinator
Nelson Connects —Dallas, TX
- $25 an hour
- Temporary
- Customer service
- Mid-level
- In-person
Quick Apply
Emergency Dispatcher - 1st Shift
Kings III Emergency Communications —Coppell, TX
- $20.00 - $20.50 an hour
- Weekends as needed
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Paid holidays
9d
Emergency Dispatcher - 2nd Shift
Kings III Emergency Communications —Coppell, TX
- $20.00 - $20.50 an hour
- Weekends as needed
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Paid holidays
9d
Dispatch/Administrative
Best Restaurant Solutions —Plano, TX
- $20 - $26 an hour
- Full-time
- Bilingual
- Inventory management
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
6d
TRANSPORTATION DISPATCHER
International Leadership of Texas —Richardson, TX
- $21.75 - $23.50 an hour
- Background check
- Residential
- US work authorization
- Health savings account
- AD&D insurance
Dispatcher
Rolfson Oil —Addison, TX
- $27 an hour
- 12 hour shift
- Computer literacy
- Mid-level
- 3 years
- AD&D insurance
- Disability insurance
Quick Apply
Alarm Dispatcher- 5:00pm-9:00pm - Entry Level
Interface Security Systems LLC —Plano, TX
- From $20 an hour
- Part-time
- Background check
- Pass drug screening
- High school diploma or GED
- Referral program
Quick Apply
12d
911 DISPATCHER (FULL TIME)
City of Richardson, TX —Richardson, TX
- $55,579 - $77,192 a year
- Weekends as needed
- CPR Certification
- Writing skills
- English
911 Dispatcher/Communications Officer
Rockwall County, Texas - Sheriff's Office —Rockwall, TX
- $58,811 - $87,180 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Life insurance
Alarm Monitoring Dispatcher - Training Provided - 5:00PM - 9:30PM
Interface Security Systems LLC —Plano, TX
- From $20 an hour
- Part-time
- Background check
- Pass drug screening
- High school diploma or GED
- Referral program
Quick Apply
6d
Alarm Monitoring Dispatcher - Swing Shift (2:30PM-11:15PM)
Interface Security Systems LLC —Plano, TX
- From $22 an hour
- 8 hour shift
- Background check
- Pass drug screening
- Mid-level
- Benefits from day one
- Flexible schedule
Quick Apply

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dispatch operator jobs near plano, tx

Customer Care Specialist - Bilingual

Colt Facility
Dallas, TX

Quick Apply

Job Details

Full-time
$19 - $23 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Vision insurance
401(k) matching
Life insurance

Qualifications

Spanish
Microsoft Excel
Email customer support
Microsoft Outlook
Phone communication
Word embeddings
English
High school diploma or GED
Managing clients in a customer support role
Customer engagement
Client interaction via phone calls

Full Job Description

Customer Care Specialist - Bilingual

Dallas, TX

Colt is a fully licensed, general contracting company with a focus on total facility maintenance and repair.

“24/7 COLT, We keep business running!”

THIS IS NOT A REMOTE POSITION

We are looking for an experienced Customer Care Specialist to join our customer service team. As a Bilingual Customer Care Specialist, you will utilize the company work order management system to effectively schedule Service Technicians and ensure that customer commitments are met. This includes dispatching Service Technicians according to the schedule, receiving customer calls and adjusting schedule as required, successfully completing calls, and creating accurate completed work order records ready to be priced and invoiced.

At Colt, our customers rely on us to keep their business running, our Customer Care Specialist are an integral part of ensuring that we meet and exceed this expectation. In this critical role, the Customer Care Specialist will be trusted to use their experience and knowledge to provide excellent customer service, ensuring the customer’s facility maintenance problem is quickly and efficiently resolved.

Job Responsibilities:

Develops professional customer relationships by providing daily updates on open work orders via customer portal, email, and verbal communication
Drafts and submits proposals
Manages and monitors the dispatch board by Actions Dates and IVR throughout the day and dispatches open calls accordingly
Manages and dispatches appropriate service technician/subcontractor to satisfy customer service request based on skills, nature of the request, location of request, and location of technician/subcontractor
Provides status updates on each work order to customers including pictures and appropriate documentation/notes
Creates purchase orders
Negotiates rates with subcontractors
Responsible for resolving billing discrepancy issues/questions

Customer Care Specialist

Successful candidates for the role of Customer Care Specialist are highly motivated and are able to solve problems. Our Customer Care Specialist are knowledgeable and go above and beyond in providing a high level of customer service to our customers.

Additional requirements of the Customer Care Specialist:

High School Diploma or GED
Three or more years of experience in facilities maintenance, logistics or related field.
One or more years of experience working in a fast-paced customer service environment requiring heavy telephone, e-mail interaction.
Strong ability to meet deadlines and multi-task
Working knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Internet Explorer
Excellent negotiation and communication skills
Ability to pass a background check and drug screen
Bilingual in English and Spanish

Benefits:

We value our Colt team! We provide an excellent benefits package including:

Medical, Dental, and Vision Insurance with a generous portion paid for by the company
Company Paid Basic Life Insurance and Short- and Long-Term Disability
401(k) Retirement Plan with Company Match
Paid Vacations and Personal Days
Paid Holidays and Sick Days
Personal Cell Phone Service Discount through Company Cell Phone Carrier
Opportunity for career growth!

Compensation Base: $19-$23 hourly based on experience

Quick Apply

Refine Your Search

dispatch operator jobs in plano, tx

Customer Care Specialist - Bilingual

Transportation Supervisor (CDL A Required)

Dispatch Manager - Technician Routing

Dispatcher

Service Operations Coordinator

Dispatcher

HVAC CSR/Dispatcher

Transportation Manager

Field Operations Assistant FULL TIME – Carrollton, TX

Bus and Fleet Depot Coordinator

Emergency Dispatcher - 1st Shift

Emergency Dispatcher - 2nd Shift

Dispatch/Administrative

TRANSPORTATION DISPATCHER

Dispatcher

Alarm Dispatcher- 5:00pm-9:00pm - Entry Level

911 DISPATCHER (FULL TIME)

911 Dispatcher/Communications Officer

Alarm Monitoring Dispatcher - Training Provided - 5:00PM - 9:30PM

Alarm Monitoring Dispatcher - Swing Shift (2:30PM-11:15PM)

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