Top 202 Helpdesk support Jobs in Plano, Tx

IT Help Desk Support Specialist
Prototype IT —Lewisville, TX
- $20 - $22 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
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IT Help Desk Specialist
Qureos Inc —Plano, TX
- $28 - $33 an hour
- Part-time
- Mid-level
- Windows
- Communication skills
6d
Patient Success Advocate - Weekends
Cadence Health —Dallas, TX
- $23 - $25 an hour
- Weekends as needed
- Remote
- Entry level
- Paid parental leave
- Health insurance
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2d
Patient Success Advocate - Weekdays
Cadence Health —Dallas, TX
- $20 - $22 an hour
- Monday to Friday
- Remote
- Entry level
- Paid parental leave
- Health insurance
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2d
Level 1 Help Desk Technician
Cyberlocke, LLC —Plano, TX
- $14 - $19 an hour
- Full-time
- High school diploma or GED
- Continuous improvement
- Experience equivalent to degree accepted
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Help Desk Technician
Lemonov Integrated Systems —Addison, TX
- $50,000 - $55,000 a year
- Email
- Computer Science
- Software troubleshooting
- No experience needed
- Paid holidays
- Paid time off
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2d
IT Helpdesk Support
City IT —Dallas, TX
- Online Application
- Microsoft Word
- Research
- Ability to lift 50 pounds
- AD&D insurance
- Paid holidays
Customer Support Specialist
JobTread Software —Dallas, TX
- $65,000 - $80,000 a year
- Full-time
- Office
- Project management
- Bachelor's degree
- Travel reimbursement
- Paid training
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After-Hours IT Support Desk Technician
The 20 —Plano, TX
- Full-time
- In-person
- 1 year
- Entry level
- Health savings account
- Health insurance
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2d
Help Desk Support II
Genpact —Richardson, TX
- Mid-level
- Bachelor's degree
- 2 years
Level 2 Support Technician - Service Desk
USM Technology —Allen, TX
- $25 - $29 an hour
- Full-time
- Computer science
- Azure
- Computer Science
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IT Help Desk Support II Plano, Texas, United States
TCP Software —Plano, TX
- 8 hour shift
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
Helpdesk Specialist
Adams Clinical —Dallas, TX
- $60,000 - $65,000 a year
- Hybrid work
- Mid-level
- Windows
- Bachelor's degree
- Health savings account
- Health insurance
IT Help Desk (DFW Only)
Alkami —Plano, TX
- $51,168 - $76,752 a year
- Full-time
- Hybrid work
- Computer Science
- Research
- Mid-level
- 401(k) matching
IT Help Desk Professional
Kimley-Horn —Dallas, TX
- Writing skills
- Mid-level
- Office
- Profit sharing
- Health insurance
2d
IT System Support Technician I (Information Technology)
The University of St. Augustine for Health Sciences —Dallas, TX
- $19 - $26 an hour
- Evenings as needed
- Classroom
- Maintenance
- Windows
- Paid holidays
- Disability insurance
Technical Support Analyst
Arctic Information Technology —Plano, TX
- Full-time
- Mid-level
- Office
- Windows
Help Desk Support Specialist
Dallas Museum of Art —Dallas, TX
- $45,000 - $52,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
7d
Tier 1, IT Help Desk Support
Centre Technologies —Dallas, TX
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Service Desk Analyst
Kronia Technologies —Dallas, TX
- $25 - $45 an hour
- Full-time
- Mid-level
- Office
- Communication skills
- Paid time off
Quick Apply
1d

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helpdesk support jobs near plano, tx

IT Help Desk Support Specialist

Prototype IT -
Lewisville, TX

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Job Details

Full-time
$20 - $22 an hour

Qualifications

Remote access software
Productivity software
Desktop administration

Full Job Description

prototype:IT is seeking an IT Help Desk Support Specialist who is a problem-solver with a desire to grow their IT knowledge in a challenging and fast-paced environment. You will have the opportunity to support clients in a variety of industries, using the most current technologies, in a culture that puts their employees first. Our IT Help Desk Support Specialists provide technical support to customers by installing, configuring, repairing, and troubleshooting hardware and software problems.
Requirements:

Minimum of 2 years’ experience in a technical support role.
A degree in Information Technology, Computer Science, or equivalent experience.
Strong technical skills in Windows and/or Mac operating systems, Microsoft Office Suite, networking, and remote desktop support.

Excellent communication skills, both written and verbal.
Ability to work effectively with users at all levels of the organization.
Strong problem-solving skills and ability to think creatively to find solutions.
Ability to work independently and as part of a team.
IT industry certifications, such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP), are a plus.

Essential Duties & Functions:

Provide remote technical assistance to clients who are experiencing software or hardware issues.
Respond to IT-related incidents and requests in a timely and efficient manner.
Troubleshoot and diagnose technical problems, including hardware and software issues, network connectivity, and printing problems.
Escalate complex technical issues to appropriate IT staff as needed.

Assist with installing and configuring software and hardware for employees.
Act as a liaison with 3rd-party vendors to resolve technical issues or coordinate maintenance activities.
Maintain accurate records of IT-related incidents, requests, and solutions using a help desk ticketing system.
Contribute to the development and maintenance of IT documentation and procedures.
Keep up-to-date with emerging trends and technologies in IT support.
Assist with on-site appointments as needed to support business and client needs.
Approach all encounters with customers and fellow employees in a friendly, service-oriented manner.
Maintain compliance with prototype:IT standards, including regular attendance, grooming, and security guidelines.

About Prototype:IT:
prototype:IT is one of the largest Managed Service Providers in the Dallas-Fort Worth metroplex, located in Lewisville, TX. Founded in 2005, prototype:IT has been delivering custom IT management services to a growing number of clients throughout the country. With our team of experienced IT technologists, we provide quality support and services that enables them to focus attention away from day-to-day IT challenges and back to their core business.
Why prototype:IT?
At prototype:IT, we are committed to putting our employees first and offer a culture built on our core values: Collaborative, Honest, Agile, Loyal and Knowledge Seeking. Check out how we how we “CHALK IT Up”!

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Refine Your Search

helpdesk support jobs in plano, tx

IT Help Desk Support Specialist

IT Help Desk Specialist

Patient Success Advocate - Weekends

Patient Success Advocate - Weekdays

Level 1 Help Desk Technician

Help Desk Technician

IT Helpdesk Support

Customer Support Specialist

After-Hours IT Support Desk Technician

Help Desk Support II

Level 2 Support Technician - Service Desk

IT Help Desk Support II Plano, Texas, United States

Helpdesk Specialist

IT Help Desk (DFW Only)

IT Help Desk Professional

IT System Support Technician I (Information Technology)

Technical Support Analyst

Help Desk Support Specialist

Tier 1, IT Help Desk Support

Service Desk Analyst

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