Top 164 It help desk support Jobs in Plano, Tx

IT Help Desk Support Specialist
Prototype IT —Lewisville, TX
- $20 - $22 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
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IT Help Desk Specialist
Qureos Inc —Plano, TX
- $28 - $33 an hour
- Part-time
- Mid-level
- Windows
- Communication skills
7d
IT HELP DESK SUPPORT SPECIALIST (ENTRY-LEVEL)
ZINTEX Remodeling Group —Lewisville, TX
- Full-time
- Google Workspace
- Office
- High school diploma or GED
- Opportunities for advancement
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1d
After-Hours IT Support Desk Technician
The 20 —Plano, TX
- Full-time
- In-person
- 1 year
- Entry level
- Health savings account
- Health insurance
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3d
IT Help Desk Analyst
Republic Finance —Plano, TX
- Weekends as needed
- Mid-level
- Office
- Windows
- Disability insurance
- Health insurance
IT Technician
Endodontic Practice Partners —Dallas, TX
- Full-time
- Remote
- Dental office
- Office
- Windows
- Paid holidays
- Disability insurance
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IT Help Desk Professional
Kimley-Horn —Dallas, TX
- Writing skills
- Mid-level
- Office
- Profit sharing
- Health insurance
3d
IT Help Desk Support II Plano, Texas, United States
TCP Software —Plano, TX
- 8 hour shift
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
IT Help Desk (DFW Only)
Alkami —Plano, TX
- $51,168 - $76,752 a year
- Full-time
- Hybrid work
- Computer Science
- Research
- Mid-level
- 401(k) matching
Help Desk Technician
Lemonov Integrated Systems —Addison, TX
- $50,000 - $55,000 a year
- Email
- Computer Science
- Software troubleshooting
- No experience needed
- Paid holidays
- Paid time off
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3d
Tier 1, IT Help Desk Support
Centre Technologies —Dallas, TX
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid holidays
- Health insurance
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IT Support Specialist (Part-Time)
Nation's Best Texas —Dallas, TX
- Extended hours
- Computer science
- Microsoft Excel
- Microsoft Outlook
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10d
IT Help Desk Analyst
Ensign Services —Dallas, TX
- $20 - $22 an hour
- Full-time
- Office
- Windows
- Criminal background check
- Health insurance
- Dental insurance
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IT Help Desk specialist
Intratek Computer Inc —Dallas-Fort Worth, TX
- Up to $25 an hour
- Contract
- Computer literacy
- Mid-level
- Windows
- Paid holidays
- Health insurance
Quick Apply
IT System Support Technician I (Information Technology)
The University of St. Augustine for Health Sciences —Dallas, TX
- $19 - $26 an hour
- Evenings as needed
- Classroom
- Maintenance
- Windows
- Paid holidays
- Disability insurance
Level 1 Help Desk Technician
Cyberlocke, LLC —Plano, TX
- $14 - $19 an hour
- Full-time
- High school diploma or GED
- Continuous improvement
- Experience equivalent to degree accepted
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Level 2 Support Technician - Service Desk
USM Technology —Allen, TX
- $25 - $29 an hour
- Full-time
- Computer science
- Azure
- Computer Science
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Information Technology Analyst
Kimley-Horn —Dallas, TX
- Computer science
- Computer Science
- Office
- Profit sharing
- Health insurance
3d
Help Desk Support Specialist
Dallas Museum of Art —Dallas, TX
- $45,000 - $52,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
8d
Technical Support Analyst
Arctic Information Technology —Plano, TX
- Full-time
- Mid-level
- Office
- Windows

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it help desk support jobs near plano, tx

IT Help Desk Support Specialist

Prototype IT -
Lewisville, TX

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Job Details

Full-time
$20 - $22 an hour

Qualifications

Remote access software
Productivity software
Desktop administration

Full Job Description

prototype:IT is seeking an IT Help Desk Support Specialist who is a problem-solver with a desire to grow their IT knowledge in a challenging and fast-paced environment. You will have the opportunity to support clients in a variety of industries, using the most current technologies, in a culture that puts their employees first. Our IT Help Desk Support Specialists provide technical support to customers by installing, configuring, repairing, and troubleshooting hardware and software problems.
Requirements:

Minimum of 2 years’ experience in a technical support role.
A degree in Information Technology, Computer Science, or equivalent experience.
Strong technical skills in Windows and/or Mac operating systems, Microsoft Office Suite, networking, and remote desktop support.

Excellent communication skills, both written and verbal.
Ability to work effectively with users at all levels of the organization.
Strong problem-solving skills and ability to think creatively to find solutions.
Ability to work independently and as part of a team.
IT industry certifications, such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP), are a plus.

Essential Duties & Functions:

Provide remote technical assistance to clients who are experiencing software or hardware issues.
Respond to IT-related incidents and requests in a timely and efficient manner.
Troubleshoot and diagnose technical problems, including hardware and software issues, network connectivity, and printing problems.
Escalate complex technical issues to appropriate IT staff as needed.

Assist with installing and configuring software and hardware for employees.
Act as a liaison with 3rd-party vendors to resolve technical issues or coordinate maintenance activities.
Maintain accurate records of IT-related incidents, requests, and solutions using a help desk ticketing system.
Contribute to the development and maintenance of IT documentation and procedures.
Keep up-to-date with emerging trends and technologies in IT support.
Assist with on-site appointments as needed to support business and client needs.
Approach all encounters with customers and fellow employees in a friendly, service-oriented manner.
Maintain compliance with prototype:IT standards, including regular attendance, grooming, and security guidelines.

About Prototype:IT:
prototype:IT is one of the largest Managed Service Providers in the Dallas-Fort Worth metroplex, located in Lewisville, TX. Founded in 2005, prototype:IT has been delivering custom IT management services to a growing number of clients throughout the country. With our team of experienced IT technologists, we provide quality support and services that enables them to focus attention away from day-to-day IT challenges and back to their core business.
Why prototype:IT?
At prototype:IT, we are committed to putting our employees first and offer a culture built on our core values: Collaborative, Honest, Agile, Loyal and Knowledge Seeking. Check out how we how we “CHALK IT Up”!

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Refine Your Search

it help desk support jobs in plano, tx

IT Help Desk Support Specialist

IT Help Desk Specialist

IT HELP DESK SUPPORT SPECIALIST (ENTRY-LEVEL)

After-Hours IT Support Desk Technician

IT Help Desk Analyst

IT Technician

IT Help Desk Professional

IT Help Desk Support II Plano, Texas, United States

IT Help Desk (DFW Only)

Help Desk Technician

Tier 1, IT Help Desk Support

IT Support Specialist (Part-Time)

IT Help Desk Analyst

IT Help Desk specialist

IT System Support Technician I (Information Technology)

Level 1 Help Desk Technician

Level 2 Support Technician - Service Desk

Information Technology Analyst

Help Desk Support Specialist

Technical Support Analyst

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