Top 43 Patient access lead Jobs in Plano, Tx

Lead, Patient Access Programs
SmithRx —Plano, TX
- $69,700 - $82,000 a year
- Call employer
- Google Workspace
- HIPAA
- Windows
- Commuter assistance
- Paid parental leave
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3d
Medical Lead Veterinarian
North Dallas Veterinary Hospital —Dallas, TX
- $150,000 - $185,000 a year
- Full-time
- Senior level
- Leadership
- 2 years
- Paid parental leave
- Disability insurance
Quick Apply
11d
Veterinary Internist - Service Leader
Flower Mound Veterinary Emergency & Specialty Center ER —Flower Mound, TX
- $200,000 - $300,000 a year
- Choose your own hours
- Senior level
- Leadership
- Disability insurance
- Health insurance
Quick Apply
Market Development Lead - Dallas, Texas
Author Health —Dallas, TX
- $75,000 - $85,000 a year
- Full-time
- Spanish
- Up to 50% travel
- Hospital
- Paid holidays
- Health insurance
Quick Apply
Lead Radiology Technologist
Medical City Plano —Plano, TX
- Weekends only
- No experience needed
- Mid-level
- Children
- Employee stock purchase plan
- Disability insurance
Quick Apply
Implementation Lead
Loopback Analytics —Dallas, TX
- Full-time
- Remote
- HIPAA
- Mid-level
- US work authorization
Quick Apply
13d
Epic IAM Lead
Prime Healthcare Management Inc —Dallas, TX
- Full-time
- Remote
- Computer Science
- System design
- HIPAA
Lead Contract Specialist
Stryker —Flower Mound, TX
- $89,300 - $193,400 a year
- Full-time
- Bachelor's degree
- Organizational skills
- Senior level
- Health savings account
- AD&D insurance
5d
Lead EVS
Medical City Dallas —Dallas, TX
- Full-time
- Surgery
- Mid-level
- 1 year
- Employee stock purchase plan
- Disability insurance
Quick Apply
12d
Key Account Leader - Texas District
Tarsus Pharmaceuticals —Dallas, TX
- $131,250 - $192,500 a year
- Analysis skills
- Bachelor's degree
- Travel
- Paid holidays
- Dental insurance
Lead Medical Technician
US Veterans Health Administration —Dallas, TX
- $56,107 - $72,940 a year
- Online Application
- Background check
- Pass drug screening
- English
- Paid parental leave
- Paid holidays
Lead EVS
Medical City Heart & Spine Hospitals —Dallas, TX
- Full-time
- Surgery
- Mid-level
- Organizational skills
- Employee stock purchase plan
- Disability insurance
Quick Apply
9d
Patient Care Manager, RN Team Lead
Optum —McKinney, TX
- $89,680 - $134,520 a year
- Full-time
- CPR Certification
- Management
- RN License
- Health insurance
Quick Apply
Epic Payer Platform Lead
Accenture —Irving, TX
- $87,400 - $266,300 a year
- Full-time
- Hybrid work
- 6 years
- Office
- US work authorization
- Paid holidays
- Disability insurance
Lead Medical Instrument Technician (Anesthesia)
US Veterans Health Administration —Dallas, TX
- $67,100 - $87,235 a year
- Online Application
- Background check
- Anatomy knowledge
- Heavy lifting
- Paid parental leave
- Paid holidays
Sr. Program Implementation Lead, Fontan System of Care Initiative
American Heart Association —Dallas, TX
- $100,000 - $115,000 a year
- Full-time
- Remote
- 5 years
- Bachelor's degree
- Travel
- Wellness program
- Paid holidays
Lead Sterile Processing Tech
Medical City Lewisville —Lewisville, TX
- Full-time
- Surgery
- Mid-level
- Medical-Surgical
- Employee stock purchase plan
- Disability insurance
Quick Apply
Site of Care Account Lead (Southwest)
Compass Pathways —Dallas, TX
- $180,000 - $215,000 a year
- Remote
- 8 years
- Bachelor's degree
- Continuous improvement
- Health insurance
Quick Apply
4d
Lead Accountant - Hybrid
Stryker —Flower Mound, TX
- $77,700 - $129,500 a year
- Full-time
- Hybrid work
- CPA
- Research
- Mid-level
- Health savings account
- AD&D insurance
Lead Surgical Technologist
Baylor Scott & White Sports Surgery Center at The Star (12926) —Frisco, TX
- Full-time
- Surgery
- Mid-level
- High school diploma or GED
- Health savings account
- AD&D insurance
9d

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patient access lead jobs near plano, tx

Lead, Patient Access Programs

SmithRx -
Plano, TX

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Job Details

$69,700 - $82,000 a year
3 days ago

Benefits

Commuter assistance
Paid parental leave
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Snacks provided
Employee assistance program
Vision insurance
Life insurance

Qualifications

Google Workspace
Team supervision
Managing teams in a customer support role
Windows
Microsoft Office
Supervising experience
Mentoring
Healthcare team management
Telephone systems
Call center management

Full Job Description

Who We Are:

SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.

We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values:

Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new.
Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward—always.
Together: The success of SmithRx reflects the strength of our partnerships and the commitment of our team. Our shared values bind us together and make us one. When one falls, we all fall; when one rises, we all rise.

Job Summary:

As a Lead (Supervisor) for our Patient Access Team, you will be responsible for the operational efficiency of our team responsible for procuring medications through drug manufacturers and for enrollment of patient members in drug savings programs. Your team serves as our patient members' advocate, guiding them through the complex world of prescriptions to help them obtain medications in a cost-effective and timely manner.

In this role, you will provide leadership, coaching, and oversight to a high-performing team of Inbound Patient Access Specialists and Enterprise Patient Access Specialists delivering one-call resolution and high-touch concierge support across phone, email, and digital channels. You will manage real-time call center workflows, ensure efficient allocation of operational center resources, resolve critical case escalations, and drive team performance to help meet organizational KPIs and ensure member satisfaction.

This role reports directly to the Manager of Patient Access Programs.

What you will do:

Directly manage, coach, and mentor a team of Inbound and Enterprise Patient Access Specialists whose primary responsibility is to help members apply and enroll into patient assistance and drug savings programs.
Recruit, hire, and onboard new team members, leading initial training and continuous professional development.
Provide day-to-day supervision and support, managing phone queue availability, workforce schedule adherence, and real-time operational center resource allocation.
Serve as an escalation path for complex, high-urgency, or critical calls—particularly those originating from dedicated Enterprise client groups—taking ownership of end-to-end resolutions.
Manage team to target KPIs associated with our patient advocate teams, including First Call Resolution (FCR), queue SLAs, handle times, Quality Assurance (QA) scores, and member satisfaction metrics.
Perform regular 1:1s, call monitoring, and quality audits to foster active listening, empathetic communication, PBM system proficiency, and strict compliance with PHI and HIPAA regulations.
Identify and drive operational process improvements to eliminate bottlenecks, support scale, and elevate the member journey across all savings pathways.
Collaborate cross-functionally with Account Management, Clinical Strategy, Customer Support, and Operations to stay aligned on Enterprise account nuances, policy updates, and plan design rollouts.

What you will bring to SmithRx:

At least 2 years of management/supervisory experience in a healthcare, health insurance benefits, specialty pharmacy, or PBM call center environment.
High school diploma, GED, or equivalent work experience required; Bachelor's degree in Healthcare Administration, Business, or related field preferred.
Previous experience helping patients/members navigate healthcare, pharmacy benefits, claims processing, medication reimbursement, or patient assistance programs (PAP) is highly preferred.
A strong passion for mentoring team members, supporting career pathing, developing skills, and conducting conflict resolution.
Solutions-oriented mindset driven by creating operational efficiencies and navigating complex, ambiguous situations under high urgency.
Excellent written and verbal communication skills with a track record of empathetic, professional member support and cross-departmental collaboration.
Hands-on experience with Windows, G-Suite, MS Office, and call center telephony tools. Experience with CRM software (Salesforce highly preferred) is a plus.
Experience working in a fast-growing startup environment is a plus. Must be within a commutable distance to Plano, TX.

What SmithRx Offers You:

Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance
Flexible Spending Benefits
401(k) Retirement Savings Program
Short-term and long-term disability
Discretionary Paid Time Off
Paid Company Holidays
Wellness Benefits
Commuter Benefits
Paid Parental Leave benefits
Employee Assistance Program (EAP)
Well-stocked kitchen in office locations
Professional development and training opportunities

Compensation & Benefits

Base Salary: The range listed above reflects our standard pay scale and actual pay will vary based on work location, job level, job-related knowledge, skills, and experience.
Total Rewards: In addition to base pay, this role may be eligible for bonuses, commissions, or equity. SmithRx offers a variety of benefits to help you live well, including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance and 401(k).

Individual offers are tailored to your geography, experience, skills, and education. Your recruiter can share more specific details during the hiring process. In the meantime, feel free to explore our comprehensive benefits here.

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Refine Your Search

patient access lead jobs in plano, tx

Lead, Patient Access Programs

Medical Lead Veterinarian

Veterinary Internist - Service Leader

Market Development Lead - Dallas, Texas

Lead Radiology Technologist

Implementation Lead

Epic IAM Lead

Lead Contract Specialist

Lead EVS

Key Account Leader - Texas District

Lead Medical Technician

Lead EVS

Patient Care Manager, RN Team Lead

Epic Payer Platform Lead

Lead Medical Instrument Technician (Anesthesia)

Sr. Program Implementation Lead, Fontan System of Care Initiative

Lead Sterile Processing Tech

Site of Care Account Lead (Southwest)

Lead Accountant - Hybrid

Lead Surgical Technologist

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