Top 83 Remote customer service representative Jobs in Plano, Tx

Customer Service Representative
Optum —Dallas, TX
- $16 - $29 an hour
- 8 hour shift
- Remote
- 18 years or older
- Computer literacy
- Pass drug screening
- On-the-job training
1d
Remote Customer Service Representative
VoiceAmaze LLC —Dallas, TX
- $7.50 - $14.00 an hour
- Weekends as needed
- Remote
- Computer literacy
- High school diploma or GED
- Computer skills
- Work from home
- Opportunities for advancement
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6d
Remote Customer Service Representative
Kobie Marketing —Dallas, TX
- $17 - $19 an hour
- Weekends as needed
- Remote
- High school diploma or GED
- 2 years
- Communication skills
- Profit sharing
- Paid holidays
Quick Apply
Customer Care Advisor
NCD —Dallas, TX
- $17.50 - $18.50 an hour
- Full-time
- Remote
- Spanish
- Microsoft Outlook
- Typing
- Paid training
- Disability insurance
Quick Apply
Support Representative
Clear Choice —Addison, TX
- $17.50 - $21.00 an hour
- Full-time
- Remote
- Spanish
- Google Workspace
- Computer literacy
- Health savings account
- Paid holidays
Quick Apply
Contact Center Representative
Systems Integration, Inc. —Dallas, TX
- Seasonal
- Remote
- Background check
- Computer literacy
- High school diploma or GED
- Paid training
Quick Apply
Member & Provider Care Specialist
Oscar Health —Dallas, TX
- $22 an hour
- Remote
- Spanish
- High school diploma or GED
- Bachelor's degree
- Paid parental leave
- Paid holidays
Quick Apply
8d
Sr. Advocacy Coordinator - Work from Home
Capital One —Plano, TX
- Email
- Remote
- Research
- Mid-level
- High school diploma or GED
- Paid training
- Employee stock purchase plan
1d
iPay Call Center Representative (CCC)
Jack Henry —Allen, TX
- $34,320 - $37,500 a year
- 8 hour shift
- Remote
- Research
- In-person
- 1 year
- Work from home
Remote Social Media Agent
NTT DATA —Plano, TX
- Temporary
- Remote
- English
- High school diploma or GED
- 1 year
Quick Apply
Patient Access Specialist
Access Healthcare Services —Dallas, TX
- Full-time
- Remote
- Computer skills
- 1 year
- Communication skills
Quick Apply
Customer Care Representative CPhT - FULLY REMOTE POSITION
Heritage Health Solutions —Coppell, TX
- $22 - $24 an hour
- Full-time
- Remote
- Spanish
- Microsoft Excel
- Microsoft Outlook
Quick Apply
10d
Customer Support / Retention Specialist
Paynada —Dallas, TX
- $20 - $26 an hour
- Remote
- Bilingual
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
9d
Temporary Staff Member
Susan G. Komen —Dallas, TX
- $16 - $19 an hour
- Temporary
- Remote
- Bilingual
- Continuous improvement
- Entry level
Care Specialist
Care.com —Dallas, TX
- $24 an hour
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
- Paid holidays
- Disability insurance
Quick Apply
Remote Entry-Level Leadership Representative
Fisher Agencies —Dallas-Fort Worth, TX
- $50,000 - $150,000 a year
- Full-time
- Remote
- Leadership
- Communication skills
- Entry level
Quick Apply
Bilingual Customer Service Representative (Temporary)
Convey Health Solutions —Dallas, TX
- Up to $16 an hour
- Temporary
- Remote
- Spanish
- Computer literacy
- HIPAA
Quick Apply
10d
Title Express - Remote Lender Communication Specialist
Copart —Dallas, TX
- $23.67 - $26.68 an hour
- Full-time
- Remote
- Mid-level
- Continuous improvement
- Financial services
- AD&D insurance
- Employee stock purchase plan
Quick Apply
Client Services Specialist
Ethos Risk Services —Irving, TX
- $14 - $15 an hour
- Full-time
- Remote
- Microsoft Outlook
- Writing skills
- Bachelor's degree
- Disability insurance
- Health insurance
Quick Apply
11d
Remote Customer Service / Insurance Agent
The Gainey Agency —Frisco, TX
- Full-time
- Remote
- Background check
- 18 years or older
- US work authorization
Quick Apply

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Customer Service Representative

Optum -
Dallas, TX

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Job Details

Full-time
$16 - $29 an hour
1 day ago

Benefits

On-the-job training

Qualifications

Computer operation
Confidential information handling
Windows
High school diploma or GED
Desktop applications
Computer skills
Customer support
Health information management

Full Job Description

This position is Remote in Reside within the Mountain or Central Time Zones, OR in one (1) of the following states: WA, OR, NV, MI, IN, OH, WV, PA, VT, ME, NH, MA, RI, CT, NJ, DE, MD, DC, VA, NC, SC, GA, or FL. You will have the flexibility to work remotely* as you take on some tough challenges.

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together.

Positions in this function are responsible for providing expertise and customer service support to callers. Direct phone-based customer interaction to answer and resolve a wide variety of inquiries. This job requires working independently and most tasks are not continuously reviewed by others. Supervision/guidance is required for higher level tasks.

This position is full-time. Employees are required to have flexibility to work any 8-hour work shifts between the hours of 8:00am - 5:30pm PST, Monday through Friday. This may not necessarily be within the individual's time zone in which he/she resides as it is based upon client need and the time zone in which the client operates.

This will be on the job training and the hours during training will be during normal business hours.

Primary Responsibilities:

Answers inbound phone calls while providing a high-quality patient/caller experience
Reviewing patient liability questions and concerns
Schedules, reschedules and cancels appointments
Performs referral coordination including completing Open Referrals and/or referral tracking queue
Works all assigned work timely according to department standards and documents all actions in the system
Registers new patients, verifies patient demographics and health insurance, updates patient information in designated databases
Responds to general information requests and/or inquiries from patients, physicians, medical offices and other callers
Communicates effectively and in a professional manner
Processes all work-related responsibilities in an efficient, timely and accurate manner
Other duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School Diploma / GED
Must be 18 years of age OR older
1+ years of experience in a call center answering customer service inquiries regarding healthcare
Familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications
Flexibility to work any 8-hour shifts between the hours of 8:00am - 5:30pm PST. This may not necessarily be within the individual's time zone in which he/she resides as it is based upon client need and the time zone in which the client operates

Preferred Qualifications:

Experience using EPIC

Telecommuting Requirements:

Reside within Mountain or Central Time Zones, OR in one (1) of the following states: Washington, Oregon, Nevada, Michigan, Indiana, Ohio, West Virginia, Pennsylvania, Vermont, Maine, New Hampshire, Massachusetts, Rhode Island, Connecticut, New Jersey, Delaware, Maryland, District of Columbia, Virginia, North Carolina, South Carolina, Georgia, or Florida.
Ability to keep all company sensitive documents secure (if applicable)
Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.

Soft Skills:

Time Management
Attention to Detail
Empathy

All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16 - $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Apply Now

Refine Your Search

remote customer service representative jobs in plano, tx

Customer Service Representative

Remote Customer Service Representative

Remote Customer Service Representative

Customer Care Advisor

Support Representative

Contact Center Representative

Member & Provider Care Specialist

Sr. Advocacy Coordinator - Work from Home

iPay Call Center Representative (CCC)

Remote Social Media Agent

Patient Access Specialist

Customer Care Representative CPhT - FULLY REMOTE POSITION

Customer Support / Retention Specialist

Temporary Staff Member

Care Specialist

Remote Entry-Level Leadership Representative

Bilingual Customer Service Representative (Temporary)

Title Express - Remote Lender Communication Specialist

Client Services Specialist

Remote Customer Service / Insurance Agent

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