Top 169 service desk support Jobs in plano, tx

Service Desk Agent
GTS Technology Solutions —Dallas, TX
- $23.18 - $27.92 an hour
- Full-time
- Background check
- Computer literacy
- Office
- On-the-job training
Quick Apply
18h
Technical Support {Plano, TX}
Matlen Silver —Plano, TX
- Contract
- Computer science
- Computer Science
- Military
Quick Apply
4d
Help Desk Technician Tier 1
Fluid IT Services —The Colony, TX
- From $40,000 a year
- Full-time
- Background check
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
9d
MSP Tier III Senior Service Desk Advisor
Pegasus Technology Solutions —Plano, TX
- $75,000 - $115,000 a year
- 8 hour shift
- Background check
- 7 years
- Office
- Health savings account
- Paid holidays
Quick Apply
Service Desk Analyst
Global Data Consultants —McKinney, TX
- On call
- Writing skills
- Mid-level
- 3 years
- Opportunities for advancement
8d
Help Desk Technician
BEAR Technologies —Plano, TX
- Spanish
- Writing skills
- English
Level 1 & Level 2 Field Techs / Desktop Support
Royal Communications Consultants Inc —Plano, TX
- $24 - $26 an hour
- Temporary
- Customer service
- Communication skills
- Entry level
Quick Apply
IT HELP DESK TECHNICIAN
Mendocino Farms —Plano, TX
- $50,000 - $60,000 a year
- Full-time
- Hospitality
- Computer science
- Computer Science
- Health insurance
- 401(k) matching
Quick Apply
IT Support Specialist
AIRBUS DS GOVERNMENT SOLUTIONS, INC. —Plano, TX
- Computer Science
- Mid-level
- Analysis skills
Quick Apply
9d
Level 2 Support Technician - Service Desk
USM Technology —Allen, TX
- $25 - $29 an hour
- Full-time
- Computer science
- Azure
- Computer Science
Quick Apply
Service Specialist II
XPERTECHS —Plano, TX
- $44,900 - $67,600 a year
- Weekends as needed
- Hybrid work
- Mid-level
- Office
- Microsoft Office
- Health insurance
- 401(k)
Quick Apply
Support Representative
Bluewater Learning, Inc. —Plano, TX
- Research
- Analysis skills
- Organizational skills
Tech Support Call Center Tech I
aventiv —Plano, TX
- $17.90 - $20.17 an hour
- Microsoft Excel
- Computer Science
- Writing skills
- Disability insurance
- Health insurance
Quick Apply
IT Help Desk
Caine & Weiner —Dallas, TX
- $28 - $30 an hour
- Full-time
- Mid-level
- Office
- Windows
- Health savings account
- Health insurance
Quick Apply
4d
IT Support Specialist
First Liberty Institute —Plano, TX
- Microsoft Outlook
- Mid-level
- Office
IT Help Desk Support II Plano, Texas, United States
TCP Software —Plano, TX
- 8 hour shift
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
IT Support Desk Technician
The 20 —Plano, TX
- Full-time
- Ability to sit for extended periods
- 1 year
- Ability to stand for extended periods
- Health savings account
- Health insurance
Quick Apply
4d
Customer Support Specialist
JobTread Software —Dallas, TX
- $65,000 - $80,000 a year
- Full-time
- Office
- Project management
- Bachelor's degree
- Travel reimbursement
- Paid training
Quick Apply
Support Technician — Field & Centralized Services (MSP)
IntegraMSP —Richardson, TX
- $60,000 - $65,000 a year
- Full-time
- Hybrid work
- Maintenance
- Mid-level
- Office
Quick Apply
Service Desk Technician
Smart AutoCare —Richardson, TX
- Weekends as needed
- Microsoft Outlook
- Computer Science
- Bachelor of Science
Quick Apply

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service desk support jobs near plano, tx

Service Desk Agent

GTS Technology Solutions -
Dallas, TX

Quick Apply

Job Details

Full-time | Contract
$23.18 - $27.92 an hour
18 hours ago

Benefits

On-the-job training

Qualifications

Computer operation
Windows
High school diploma or GED
Network support
macOS

Full Job Description

Location and Schedule: Dallas, TX 75212, hybrid

Job Type: Contract, long-term, potential Contract-to-hire

Hours: The shift hours are:

Saturday: 6am-5pm (10 hours, +1 Hr Lunch), Working from Home

Sunday: 6am-5pm (10 hours, +1 Hr Lunch) , Working from Home

Monday: 6am-5pm (10 hours, +1 Hr Lunch), Onsite

Tuesday: 6am-5pm (10 hours, +1 Hr Lunch), Onsite

Pay Rate: $23/hr.

Job Description: Are you a technical-savvy, customer-focused individual who likes to help others resolve their PC difficulties and IT-related issues over the phone and email? If yes, don't wait too long to apply for this IT Service Desk Technician role with our Managed Services team, which wants to invest in you!

Are you ready for...

Your career advancement through on-the-job training with GREAT company culture?

Do you have...

· Strong troubleshooting and problem-solving skills?

· Excellent communication and interpersonal skills?

· Basic Network Administration knowledge?

· Proven experience in an IT support or service desk role?

· Basic knowledge of Windows/Mac OS, Microsoft O365, and common IT systems?

· Familiarity with help desk software (e.g., ServiceNow, Jira, etc.)?

· Familiarity with remote desktop tools such as TeamViewer or Bomgar?

· Ability to work independently in a fast-paced environment and manage multiple priorities?

In this role, you will…

· Provide support for basic incident resolution and requests reported to the service desk.

· Responsibilities include initial assessment, triage, research, and resolution of basic incidents and requests regarding the use of application software products and/or infrastructure components.

· The Service Desk Agent is responsible for collecting information through customer conversation and accessing support tools and additional support staff (service resources) if needed.

· This Service Desk is staffed-24/7/365

Education Requirements:

· High school diploma or equivalent.

· CompTIA A+ Certification preferred.

· ITIL certification or understanding of IT Service Management (ITSM) processes (preferred).

Other Requirements:

Must pass a Criminal Justice Information Systems (CJIS) background check upon hire.
Must have reliable transportation.

Physical Requirements:

· Prolonged periods sitting at a desk and working on a computer.

GTS Technology Solutions, Inc. is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws.

As part of our hiring process, we conduct background checks on all final candidates. These checks are conducted in compliance with the guidelines set forth by the U.S. Equal Employment Opportunity Commission (EEOC). We ensure that the information obtained from background checks is used fairly and does not unlawfully discriminate against any individual.

GTS Technology Solutions participates in E-Verify to confirm the employment eligibility of all newly hired employees. If you are offered a position with GTS Technology Solutions, your employment will be contingent upon successful verification of your identity and legal authorization to work in the United States through E-Verify.
For more information about E-Verify, please visit E-Verify's official website.

Pay: $23.18 - $27.92 per hour

Work Location: In person

Quick Apply

Refine Your Search

service desk support jobs in plano, tx

Service Desk Agent

Technical Support {Plano, TX}

Help Desk Technician Tier 1

MSP Tier III Senior Service Desk Advisor

Service Desk Analyst

Help Desk Technician

Level 1 & Level 2 Field Techs / Desktop Support

IT HELP DESK TECHNICIAN

IT Support Specialist

Level 2 Support Technician - Service Desk

Service Specialist II

Support Representative

Tech Support Call Center Tech I

IT Help Desk

IT Support Specialist

IT Help Desk Support II Plano, Texas, United States

IT Support Desk Technician

Customer Support Specialist

Support Technician — Field & Centralized Services (MSP)

Service Desk Technician

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