Top 142 Service navigator Jobs in Plano, Tx

EMS Account Manager (DFW/TX)
RightSite Health —Dallas, TX
- Full-time
- Bachelor's degree
- Travel
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Business Development Manager
E Tech Group —Dallas, TX
- 5 years
- Bachelor's degree
- Travel
- Paid holidays
- Health insurance
Quick Apply
Oncology Quality & Care Pathways Navigator
UROLOGY CLINICS OF NORTH TEXAS PLLC —Dallas, TX
- Full-time
- RN License
- 5 years
- Mid-level
Quick Apply
Nurse Navigator - Cancer Center - PRN
Methodist Health System —Richardson, TX
- PRN
- Nursing
- RN License
- BLS Certification
14d
Business Development Manager- Asset Management
SupplyPoint —Texas
- From $75,000 a year
- Full-time
- Hybrid work
- 5 years
- Engineering
- Travel
- Mileage reimbursement
- Health insurance
Quick Apply
Event Technician, Audio Visual - Hiring Event DFW/ Coppell 9/2
Encore Global —Dallas, TX
- $14.22 - $18.49 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Driver's License
Event Technician, Audio Visual - Hiring Event Downtown Dallas 9/2
Encore Global —Dallas, TX
- $14.22 - $18.49 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Driver's License
Nurse Navigator - Neurosurgery
Methodist Health System —Dallas, TX
- Full-time
- Nursing
- Bachelor of Science
- Mid-level
- Wellness program
- Health insurance
Patient Navigator
Susan G. Komen —Dallas, TX
- $22.05 - $28.72 an hour
- Full-time
- Remote
- Spanish
- Computer literacy
- English
- Dental insurance
- Tuition reimbursement
10d
Health & Community Navigator Supervisor
McKesson —Irving, TX
- $73,300 - $122,100 a year
- Hybrid work
- 6 years
- Computer literacy
- Mid-level
Dealer Success Manager - Remote
Capital One —Plano, TX
- Email
- Remote
- Up to 50% travel
- Dealership
- Mid-level
- Health insurance
4d
Principal Associate, Content Editor
Information Technology Senior Management Forum —Plano, TX
- $109,900 - $125,400 a year
- Email
- Mid-level
- High school diploma or GED
- Organizational skills
- Health insurance
12d
Front Desk Receptionist (Patient Experience Advocate)
Salience Health —Plano, TX
- Overtime
- Ability to walk for extended periods
- HIPAA
- High school diploma or GED
Quick Apply
3d
Part Time Community Navigator Lewisville, TX
Ounce of Care —Lewisville, TX
- $24 - $28 an hour
- Part-time
- Spanish
- Entry level
Quick Apply
Principal Associate, Content Editor
Capital One —Plano, TX
- Email
- Mid-level
- High school diploma or GED
- Organizational skills
- Health insurance
12d
Analyst, Regulatory Affairs
Oscar Health —Dallas, TX
- $28.30 - $37.15 an hour
- Overtime
- Remote
- Mid-level
- Microsoft Office
- Bachelor's degree
- Paid parental leave
- Paid holidays
Quick Apply
Sales Development Representative
Ryan, LLC —Plano, TX
- $50,000 - $74,000 a year
- Full-time
- Hybrid work
- Research
- Office
- Business development
- Paid parental leave
- Tuition reimbursement
Healthy Texas Women Patient Navigator
Prism Health North Texas —Dallas, TX
- Weekends as needed
- Spanish
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Customer Success Director - Infrastructure Platform
JPMorganChase —Plano, TX
- Full-time
- Azure
- Research
- Databases
- Health insurance
- Tuition reimbursement
11d
Care Coordinator
Tuesday Health —Dallas, TX
- Remote
- Microsoft Outlook
- Mid-level
- Administrative experience
- Paid holidays
- Health insurance
Quick Apply

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service navigator jobs near plano, tx

EMS Account Manager (DFW/TX)

RightSite Health
Dallas, TX

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
Vision insurance

Qualifications

Managing customer accounts
Sales support
Account development
Data interpretation
Relationship management
Client growth strategy
Cross-functional collaboration
Account management
Cross-functional communication

Full Job Description

WHO WE ARE

RightSite helps EMS agencies use their most limited resource, crews and units, where they matter most.

We partner directly with EMS in the field and through dispatch to support real-time clinical decision-making for non-emergent patients. Using telehealth, ER physicians and patient navigators, we help crews safely redirect appropriate patients to the right level of care, reducing unnecessary transports while preserving readiness for true emergencies.

The result is better patient experience, higher-quality care, and more available EMS capacity for the calls that cannot wait.

WHO YOU ARE

Account Manager (EMS): As the primary relationship owner for RightSite’s EMS partners, your core responsibility is ensuring the health and effectiveness of these partnerships. Your focus is not on traditional account management, but rather on the success of the partnership itself. It is to help EMS agencies redirect the right amount of volume, enough to free up crews for critical emergencies, without compromising safety, trust, or operations.

You build durable relationships with EMS leadership, operations teams, dispatch, and field users. You understand how EMS actually works: shift pressure, dispatch constraints, crew skepticism, and the realities of public service. You show up as a credible partner who helps agencies use RightSite in ways that fit their workflows and improve outcomes on the ground.

This is not a quota-carrying sales role. You support growth by ensuring agencies succeed after launch, through strong adoption, ongoing optimization, and visible operational value. When EMS agencies trust the model, expansion follows naturally.

You work closely with Sales, Implementation, Clinical Operations, and Leadership to ensure each partner has what they need to redirect patients appropriately, sustain adoption over time, and keep crews available for true emergencies.

A DAY IN THE LIFE

Own the day-to-day health of assigned EMS partnerships, serving as the primary point of contact and accountable steward of the partner experience.
Build and sustain trusted relationships with EMS chiefs, operations leaders, dispatch leadership, and field personnel, grounded in a practical understanding of EMS workflows and constraints.
Partner with Sales as a subject-matter and relationship expert, participating in renewals, expansions, and planning conversations to ensure continuity and credibility.
Enable growth within existing and adjacent agencies by providing warm introductions, institutional knowledge, and operational context.
Drive adoption and appropriate utilization by helping agencies align training, dispatch workflows, and field operations to real-world conditions.
Monitor partner performance and utilization trends, identifying risks early and surfacing opportunities to improve outcomes and capacity.
Coordinate closely with Implementation and Clinical teams to resolve issues, refine workflows, and strengthen clinical and operational results.
Plan and lead regular partner check-ins, performance data reviews, and on-site engagements to maintain alignment and trust.
Support contract renewals, amendments, and program expansions in collaboration with Sales and executive leadership.
Represent RightSite in agency meetings, trainings, and regional or state EMS forums as a credible partner to the EMS community.
Maintain accurate, current records in CRM systems to support forecasting, renewals, and internal coordination.
Stay current on EMS market dynamics, regulatory changes, and public-sector trends that shape partner needs and decision-making.

How Success Is Measured

Strength and durability of EMS partner relationships
Partner satisfaction, engagement, and retention
Program adoption and utilization growth
Successful renewals and expansions supported in collaboration with Sales
Responsiveness and effectiveness in resolving partner issues
Quality of collaboration with Sales, Implementation, and Clinical teams

Requirements

Texas based, within a reasonable distance a major airport (preferably Dallas)
Bachelor’s degree or equivalent experience
1-3 years of experience working with EMS, public safety agencies, healthcare services, or related fields preferred
Strong understanding of EMS operations, public-sector environments, and value-based care concepts
Proven ability to build and maintain long-term, trust-based relationships with public safety stakeholders
Experience supporting account growth, renewals, or expansions in partnership with a Sales organization
Excellent communication and presentation skills, with comfort engaging both executive leadership and frontline teams
Highly organized with strong time-management and follow-through
Analytical and problem-solving mindset, with the ability to translate data into partner-relevant insights
Comfortable working cross-functionally with Sales, Implementation, Clinical, and Product teams
Willingness to travel to partner sites and industry events
Experience with CRM tools (HubSpot, Salesforce, or similar) preferred

Benefits

We hire extraordinary employees who thrive in an environment based on our 6 Guiding Values. Benefits of working with us include:

The opportunity to help build a company from the ground up
Competitive base salary and incentive compensation
Market-competitive healthcare coverage, including medical, dental, vision, life, and disability
The opportunity to work alongside talented and professional colleagues with the ability to grow

Quick Apply

Refine Your Search

service navigator jobs in plano, tx

EMS Account Manager (DFW/TX)

Business Development Manager

Oncology Quality & Care Pathways Navigator

Nurse Navigator - Cancer Center - PRN

Business Development Manager- Asset Management

Event Technician, Audio Visual - Hiring Event DFW/ Coppell 9/2

Event Technician, Audio Visual - Hiring Event Downtown Dallas 9/2

Nurse Navigator - Neurosurgery

Patient Navigator

Health & Community Navigator Supervisor

Dealer Success Manager - Remote

Principal Associate, Content Editor

Front Desk Receptionist (Patient Experience Advocate)

Part Time Community Navigator Lewisville, TX

Principal Associate, Content Editor

Analyst, Regulatory Affairs

Sales Development Representative

Healthy Texas Women Patient Navigator

Customer Success Director - Infrastructure Platform

Care Coordinator

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