Top 31 Technical support manager Jobs in Plano, Tx

Associate Technical Account Manager
Yardi Systems, Inc. —Irving, TX
- $31.25 - $32.81 an hour
- Full-time
- Hybrid work
- Computer Science
- Mid-level
- Residential
- Profit sharing
3d
Plano Executive Support Team Lead
PepsiCo —Plano, TX
- $93,500 - $156,450 a year
- 7 years
- Office
- Travel
- Paid parental leave
- Health insurance
Technical Support Engineering Manager - SmartPay
Jack Henry & Associates —Allen, TX
- On call
- Hybrid work
- 7 years
- Research
- Office
IT Support Lead
Raising Cane's —Plano, TX
- Full-time
- Office
- Senior level
Quick Apply
Pharmacy Support Account Manager
Liberty Software —Lewisville, TX
- From $29 an hour
- Overtime
- Computer science
- Computer Science
- Computer literacy
- Health savings account
- Paid holidays
Quick Apply
Technical Account Manager
DivergeIT —Plano, TX
- $22 - $33 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Health insurance
Quick Apply
2d
Program Manager/Training Lead
Contact Government Services, LLC —Dallas, TX
- $180,000 - $200,000 a year
- Full-time
- 5 years
- Mid-level
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Technology Support Lead - MQ Series
JPMorganChase —Plano, TX
- Full-time
- 5 years
- System design
- Windows
- Health insurance
- Tuition reimbursement
TECHNICAL LEAD L1
Wipro Limited —Plano, TX
- $60,000 - $135,000 a year
- On call
- 5 years
- Pass drug screening
- Senior level
- Disability insurance
- Health insurance
Technical Support Lead
AYC GROUP LLC —Dallas, TX
- $18 - $25 an hour
- Full-time
- Team management
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
3d
Technical Account Manager
Diverge IT —Plano, TX
- $22 - $33 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
2d
Product Success Manager
Per Scholas —Dallas, TX
- $70,000 - $75,000 a year
- Remote
- Salesforce
- Mid-level
- Product management
- Paid parental leave
- AD&D insurance
Quick Apply
Sr. Manager – Data & AI Support Engineering
Databricks —Plano, TX
- On call
- Azure
- Java
- SQL
Mgr Technical Support / Mgr Engineering Services
Atmos Energy —Dallas, TX
- Full-time
- 5 years
- Computer literacy
- Office
11d
Lead Support Engineer
Hill & Wilkinson General Contractors —Richardson, TX
- On call
- Computer science
- Computer Science
- Office
- Paid holidays
- Health insurance
Business Manager - Senior Associate
JPMorganChase —Plano, TX
- Full-time
- Research
- Mid-level
- US work authorization
- Health insurance
- Tuition reimbursement
Manager, Sales and Customer Service
Macy’s —Dallas, TX
- $59,115 - $98,385 a year
- Weekends as needed
- Heavy lifting
- Merchandising
- Mid-level
- Store discount
- Paid holidays
5d
CSP Learning & Training Lead, Sales Advancement
Jacobs —Dallas, TX
- $80,000 - $95,000 a year
- Remote
- Mid-level
- Project management
- Bachelor's degree
- Paid holidays
- Health insurance
Customer Service Manager
FNA Group —Mesquite, TX
- Full-time
- Mid-level
- Supervising experience
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
12d
Workday Payroll AMS Lead Consultant
Mercer —Dallas, TX
- $111 an hour
- Full-time
- Remote
- Mentoring
- US work authorization
- Senior level
- Health insurance
- 401(k)

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technical support manager jobs near plano, tx

Associate Technical Account Manager

Yardi Systems, Inc. -
Irving, TX

Apply Now

Job Details

Full-time
$31.25 - $32.81 an hour
3 days ago

Benefits

Profit sharing

Qualifications

Post-sales product instruction
Managing customer accounts
Customer relationship building
Client onboarding
Property management tools
Email customer support
Technical support via phone
Computer Science
Phone communication
Bachelor's degree in finance
Yardi
Bachelor's degree in business
Software implementation
Mathematics
Mid-level
Finance
Managing clients in a customer support role
Bachelor's degree in engineering
Task prioritization
Customer engagement
Customer issue escalation
Bachelor's degree in mathematics
Technical support via email
Business
Account management
Bachelor's degree in computer science
Communication skills
Technical Proficiency
Email support
Client interaction via phone calls

Full Job Description

About the Role:

Are you passionate about learning new technology and building strong client relationships? We’re looking for an Associate Technical Account Manager (ATAM) to help our multifamily residential clients get the most value from Yardi’s property management software solutions.

In this role, you’ll combine your technical aptitude and communication skills to support clients through software setup, troubleshooting, and day-to-day use. Whether it's answering a quick question or resolving a challenge, you'll help clients have a smooth, successful experience with our software.

You’ll build expertise in how Yardi’s software supports every stage of the renter journey and equips property managers with the tools for financial reporting, leasing, maintenance, and more. As part of a collaborative team, you’ll work closely with clients and internal departments to deliver high-quality, solution-focused support. If you're a quick learner who enjoys exploring technology and making a positive impact for clients, we’d love to hear from you.

*** This position requires flexibility for travel during the second week of employment for training purposes. Training may be conducted locally or at an alternate location based on business needs. Candidates should be prepared and available to travel as required during this time. ***

What You’ll Do:

Provide technical software support, set-up, and implementation guidance to clients across a suite of products, delivering assistance via email and phone.

Utilize your problem-solving skills to effectively troubleshoot application issues, overcome challenges, and deliver effective solutions.

Apply your communication strengths to earn client trust through responsive support and clear guidance from set-up through ongoing success.

Champion client success by sharing relevant product features, best practices, and personalized guidance.

Collaborate with dynamic teams to quickly escalate and resolve challenges, helping deliver innovative solutions that make a real impact on our clients.

Enjoy a continuous journey of learning as you master our products and industry trends to drive client success.

Who You Are:

Bachelor’s Degree in Business, Finance, Math, or Computer/Engineering Sciences; or an equivalent combination of education and experience.

Comfortable providing live support via phone and email, confidently troubleshooting technical issues.

A proactive problem-solver with a strong customer-focused mindset.

Detail-oriented and process-driven, with a focus on accuracy and efficiency.

Adaptable and flexible; you thrive in fast-paced, ever-changing environments.

Skilled at building strong relationships and earning trust with clients.

Driven to exceed expectations and deliver exceptional customer service.

A quick learner who embraces new tools, technologies, and concepts.

Naturally organized and able to prioritize tasks with clarity and confidence.

Ideal to Have:

Familiarity with property management or real estate software, particularly Yardi.

Hands-on experience with technical support and application troubleshooting.

Real Estate runs on Yardi. About Us:

Yardi pioneers the property tech industry by seamlessly blending 40 years of tradition with forward-thinking innovation. We’ve created a team of over 10,000 employees in over 40 locations around the globe dedicated to making great real estate software products.

Discover the Yardi Difference:

Yardi is more than just a software company – we are dedicated to creating a positive impact in our communities. Annually, Yardi extends philanthropic support to organizations chosen by our employees. Our team has contributed to over 350 nonprofits globally, demonstrating our commitment to various causes and communities.

Our award-winning culture, consistently recognized by Glassdoor's prestigious "Best Place to Work", fosters support, collaboration, and growth. We prioritize your well-being with comprehensive benefits, including 100% paid employee medical premiums, company profit-sharing plan, and flexible work arrangements.

#YardiCareers #TeamYardi #hiring

$31.25/hr - $32.81/hr

All submissions for open positions should be received through Yardi’s applicant portal, accessed from Yardi’s corporate website.

EOE/Race/Gender/Disability/Vets

#lr

#LI-Hybrid

Location

Irving, TX

Business Unit

Residential

Department

Client Services

Employment Type

Employee- Full Time

Apply Now

Refine Your Search

technical support manager jobs in plano, tx

Associate Technical Account Manager

Plano Executive Support Team Lead

Technical Support Engineering Manager - SmartPay

IT Support Lead

Pharmacy Support Account Manager

Technical Account Manager

Program Manager/Training Lead

Technology Support Lead - MQ Series

TECHNICAL LEAD L1

Technical Support Lead

Technical Account Manager

Product Success Manager

Sr. Manager – Data & AI Support Engineering

Mgr Technical Support / Mgr Engineering Services

Lead Support Engineer

Business Manager - Senior Associate

Manager, Sales and Customer Service

CSP Learning & Training Lead, Sales Advancement

Customer Service Manager

Workday Payroll AMS Lead Consultant

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