Top 1357 Director of customer success Jobs in Plano Tx

Director, HRBP
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Community Manager - HOA Management - Plano
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Director of Legal Client Experience
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Director, HRBP

Equinix -
Dallas, TX

Apply Now

Job Details

Full-time
$154,000 - $265,000 a year
4 days ago

Benefits

Paid holidays
Health insurance
Paid time off
Pension plan
Employee assistance program

Qualifications

HR change management strategy
Strategic management
Data center experience
Program design
Program management
Organization design
Team leadership
Employee engagement program (employee development activity)
Coaching
HR analytics
Data reporting
Employee retention
Performance feedback (performance evaluation method)
Leadership development
Digital transformation
Inclusive leadership practices
Team development
Continuous improvement
Decision making
Employee retention strategy
Forecasting
Data interpretation
Relationship management
Root cause analysis
Implementation of strategic initiatives
HR business partner employee support
Change management support (employee development activity)
Employee engagement
Senior level
Cross-functional collaboration

Full Job Description

Director, HRBP

JR-162419

Hybrid

Toronto

Dallas

Human Resources

Full time

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

Partners with executive leaders and their leadership teams to define the talent strategy, shape business objectives, build high performing teams, and optimize the organization. Leads business change and global people initiatives, and drives engagement across the organization. Leads transformational work that improves organizational effectiveness, organization design, organizational capability, and talent management.

The People Business Partner challenges conventional thinking, cultivates a values-driven culture, and champions innovation by integrating technology, people, and process. Brings deep HR and business expertise with a strong focus on delivering business value, designing agile people-centric solutions, enabling new ways of working, and creating meaningful enterprise impact.

Responsibilities

Talent Strategy and Planning

Develops deep operational and strategic business insight, and turns business issues and goals into a talent strategy aligned to the business strategy

Builds an annual talent plan that forecasts the organizational and people changes required to deliver the strategy, and executes agreed solutions

Partners with COEs and across the People Team to deliver meaningful People solutions

Change and Transformation

Identifies and leads organizational change initiatives

Advises on the people aspects of organizational change and transition

Applies structured program and change management practice, accounting for cross-functional and downstream implications, employee engagement, etc

Workforce Insights and Analytics

Partners with workforce insights function to sense and scan internal and external factors to maintain a pulse on current state, review trends, and anticipate future needs

Brings the right people and data together to shape insight and complete root cause diagnostics on people and organizational dynamics

Translates complex data into actionable insight and uses storytelling to influence leadership decisions

Facilitates leader-led action planning on areas of focus such as engagement, organization health, and workforce metrics

Promotes adoption of digital tools and data-informed decision-making across the business

Organization Design and People Solutions

Works with senior leaders to optimize organization design and drive business performance, partnering with Org & Talent Partners for OD and OE expertise while providing business context; may also lead organizational design or transformation initiatives

Partners with business leaders to maximize organizational effectiveness across team development, workforce planning, and change management

Supports leaders through talent motions, flagging talent risks and opportunities, guiding succession planning, and ensuring agreed actions are followed through

Advises on the design and implementation of people programs so they remain relevant to business strategy and goals, and owns or enables the implementation plan in region or function

HR Strategic Partnership

Owns the relationship with executive leaders in region or function and serves as trusted advisor on talent strategy, talent management, inclusion, and retention

Coaches and develops senior leaders, providing feedback in support of leader and team effectiveness

Challenges leaders to question established practice and the status quo, using data and insight to test assumptions and influencing with empathy, credibility, and emotional intelligence

Coaches leaders on the cultural and mindset required to execute the enterprise strategy, and build high performance teams

Influences leadership decisions on organizational effectiveness and employee engagement

Drive adoption of People Team programs and initiatives

Develops forward-thinking solutions grounded in an understanding of business operations and strategy

Culture and Values Culture Champion

Role models Equinix values and the attributes of the desired culture, and drives culture transformation through leadership

Fosters inclusion, trust, and cross-functional collaboration, and demonstrates resilience and adaptability through ambiguity

Encourages learning, growth mindset, and continuous improvement across the organization

People Team Partnership

Ensures the effectiveness of the People Team by championing the service delivery model and collaboration across all People Team functions

Partners with and brings in resources from across the People Team to implement solutions that meet the challenges of the business

Qualifications

12+ years of progressive HR experience preferred, including partnership with executive leaders in a global, matrixed environment

Domain experience preferred: Supporting Data Center Operations environment or similar

The targeted pay range for this position in the following location is / locations are:

United States - Dallas Infomart Office DAI : 177,000 - 265,000 USD / Annual

Canada - Toronto Office TRO : 154,000 - 232,000 CAD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program: An Employee Assistance program is available to all employees.

US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms. Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

We use artificial intelligence in our hiring process. Learn more here.

This posting is for a backfill position, meaning it is to fill an existing vacancy within our organization.

Apply Now

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director of customer success jobs in plano tx

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