Top 34 Health advocate Jobs in Plano Tx

Patient Advocate II - Hybrid
US Anesthesia Partners, Inc. —Dallas, TX
- $16.49 - $35.14 an hour
- Full-time
- Background check
- Spanish
- Basic math
12d
Medication Prior Authorization Coordinator
Children's Health —Dallas, TX
- Full-time
- Remote
- Mid-level
- Continuous improvement
- Experience equivalent to degree accepted
- Paid parental leave
- Health insurance
10d
Patient Success Advocate - 4 day Schedule
Cadence Health —Dallas, TX
- $23 - $25 an hour
- Remote
- Entry level
- Paid parental leave
- Health insurance
Quick Apply
13d
Customer Engagement Advocate - September 21st Start Date
Lantern —Dallas, TX
- $20 - $24 an hour
- Full-time
- Spanish
- Sales
- English
- Free parking
- Paid training
5d
Patient Access Specialist (Seasonal Contract-to-Hire)
SmithRx —Plano, TX
- $23 an hour
- Seasonal
- Hybrid work
- Office
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
Quick Apply
Patient Advocate
Aspire Dallas —Addison, TX
- Full-time
- Administrative experience
- High school diploma or GED
- Bachelor's degree
- Continuing education credits
- Paid parental leave
Quick Apply
Patient Access Specialist (Inbound)
SmithRx —Plano, TX
- $23 an hour
- Call employer
- Hybrid work
- Google Workspace
- HIPAA
- Windows
- Commuter assistance
- Paid parental leave
Quick Apply
Customer Advocate
AE Perkins —Dallas, TX
- $45,760 a year
- Full-time
- Remote
- Bilingual
- HIPAA
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
8d
Lead, Patient Access Programs
SmithRx —Plano, TX
- $69,700 - $82,000 a year
- Call employer
- Google Workspace
- HIPAA
- Windows
- Commuter assistance
- Paid parental leave
Quick Apply
5d
Patient Access Advocate, Part-time Varying Shifts
Legacy ER —Allen, TX
- $16 - $17 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
6d
Front Desk Receptionist (Patient Experience Advocate)
Salience Health —Plano, TX
- Overtime
- Ability to walk for extended periods
- HIPAA
- High school diploma or GED
Quick Apply
5d
Customer Service Call Center - On-site Dallas
CCS —Dallas, TX
- 8 hour shift
- Computer literacy
- High school diploma or GED
- Typing
- Paid holidays
- Health insurance
4d
Surgery Scheduler- Colon & Rectal
Methodist Health System —Dallas, TX
- Full-time
- Surgery
- Mid-level
- High school diploma or GED
- Wellness program
- Health insurance
Manager, Healthcare Compliance and Regulatory Affairs
Suvida Healthcare —Dallas, TX
- Full-time
- Remote
- Spanish
- 5 years
- HIPAA
- Paid parental leave
- Paid holidays
Quick Apply
14d
Member Engagement Advocate
Lantern —Dallas, TX
- $22.00 - $26.50 an hour
- Call employer
- Spanish
- HIPAA
- English
- Paid parental leave
- Disability insurance
Patient Access Advocate, Part-time Mid
Intuitive Health —Coppell, TX
- Part-time
- Microsoft Outlook
- Computer literacy
- Basic math
Contact Center Supervisor
BayMark Health Services —Lewisville, TX
- Full-time
- HIPAA
- Mid-level
- Mentoring
- Health insurance
- Dental insurance
Patient Success Supervisor
Cadence Health —Dallas, TX
- $70,000 - $90,000 a year
- Weekends as needed
- Remote
- Mid-level
- High school diploma or GED
- Recruiting
- Paid parental leave
- Health insurance
Quick Apply
Supervisor - Eligibility Insurance
Conifer Revenue Cycle Solutions —Frisco, TX
- $51,625.60 - $77,438.40 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- AD&D insurance
Patient Access Advocate, FT Days/Midshifts
Intuitive Health —Coppell, TX
- 8 hour shift
- Microsoft Outlook
- Computer literacy
- Basic math
Quick Apply

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Patient Advocate II - Hybrid

US Anesthesia Partners, Inc. -
Dallas, TX

Apply Now

Job Details

Full-time
$16.49 - $35.14 an hour
12 days ago

Qualifications

Maintaining patient confidentiality
Basic math
Health insurance policy knowledge
Practice management software
Patient management software
English
High school diploma or GED
ICD-9
Typing
Quality data entry
Customer data entry

Full Job Description

Overview

The Patient Advocate promotes favorable company relationships with patients, providers, and payers through prompt, accurate, and courteous resolution of telephone and written inquiries. All new hires must submit to and pass a pre-employment drug screen and background check.

At this time, US Anesthesia Partners does not hire candidates residing in California, Hawaii, or Alaska.

The base pay estimate for this role is $16.49 - $35.14 hourly. The final offer will depend on the skills, experience, and qualifications of the selected candidate. This range is for base pay only and does not include bonuses or other compensation. This position is eligible for an annual bonus. Bonuses are not guaranteed and are awarded based on company and individual performance.

Job Highlights

ESSENTIAL DUTIES AND RESPONSIBILITIES (include but not limited to):

Answers incoming patient, insurance company, physician office and facility telephone calls.
Receives and responds to all inquiries and complaints that may pertain to all phases of operations including billing, claims, claim denials, payments, and collection activities.
Records all customer contacts, including resolution or forwarding action taken to refer question to proper party.
Whenever possible, resolves question directly so that patient receives prompt satisfaction.
Responds promptly to all written inquiries or notifies patient if there will be a delay in obtaining a final resolution to the problem.
Explains account situation accurately in simple language so that patient can understand the explanation and how it applies to the particular question.
Works assigned tasks, edits, queues and correspondence as assignment in a timely manner.
Takes note of recurring questions or problems that may be resolved or alleviated by changes in policy or procedures.
Attends in-service training to improve skills and to keep abreast of changes in contracts and procedures.
Identifies and communicates complaint patterns to management team.
Maintains strictest confidentiality.
Documents all actions in the system notes.
Demonstrates a positive attitude and serve others with personal service 100% of the time.
Uses the phone in a responsible, courteous and professional manner; keeping personal phone calls to a minimum.
Meets customer satisfaction standards set forth by management
Meets productivity/performance standards as set forth by management.
Adheres to all company policies and procedures.
Performs other duties as assigned.

REPORTING TO THIS POSITION: No direct reports

Qualifications

JOB REQUIREMENTS (Knowledge, Skills and Abilities):

Bilingual Spanish preferred.
Excellent verbal and written English language skills to answer customer concerns in simple, common language.
Proficiency with math skills (i.e., skill in calculation of charges, payments and adjustments).
Knowledge of insurance processing, guidelines and general laws related to all payers.
Must be able to establish proficiency in using the IDX practice management system.
Excellent customer service skills.
Ability to multi-task effectively.
Data entry skills.
Basic knowledge of CPT, ICD-9 and ASA codes.
Sound problem solving skills & decision-making ability.
Strong analytical skills.
Skill in gathering and reporting information from multiple sources, (IDX, internet, electronic records).
Must have a pleasant disposition and high tolerance level.
Must display a positive “teamwork” attitude and strong interpersonal skills.
Ability to work effectively and independently.
Ability to maintain confidentiality.
Willingness and ability to follow direction and/or company policy as directed by management.

EDUCATION/TRAINING/EXPERIENCE:

Minimum 1 year of customer service or billing collections experience.
High-school graduate or equivalent required.
Associate degree in health or business administration or related field of study preferred.
Equivalent combination of education and experience will be considered. Prefer experience in a health care organization.

PHYSICAL REQUIREMENTS:

Requires prolonged sitting, some bending, stooping and stretching.
Must possess sufficient eye-hand coordination/manual dexterity to operate a keyboard, photocopier, telephone, calculator and other office equipment.
Required normal range of hearing and eyesight to record, prepare, and communicate appropriate reports and evaluations.
Requires lifting papers and boxes weighing up to 35 pounds occasionally.
Requires dexterity to type at least 50 wpm.

WORKING CONDITIONS (environment and safety):

Work performed in office environment.
Involves frequent contact with professional staff and managed care organizations.
Work may be stressful at times.
Interaction with others is frequent and often disruptive.

disclaimer: The above job description has been written to indicate the general nature and level of work performed by employees within this classification. It is not written to be inclusive of all duties, responsibilities and qualifications required of employees assigned to this job.

US Anesthesia Partners, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit based factors.

Apply Now

Refine Your Search

health advocate jobs in plano tx

Patient Advocate II - Hybrid

Medication Prior Authorization Coordinator

Patient Success Advocate - 4 day Schedule

Customer Engagement Advocate - September 21st Start Date

Patient Access Specialist (Seasonal Contract-to-Hire)

Patient Advocate

Patient Access Specialist (Inbound)

Customer Advocate

Lead, Patient Access Programs

Patient Access Advocate, Part-time Varying Shifts

Front Desk Receptionist (Patient Experience Advocate)

Customer Service Call Center - On-site Dallas

Surgery Scheduler- Colon & Rectal

Manager, Healthcare Compliance and Regulatory Affairs

Member Engagement Advocate

Patient Access Advocate, Part-time Mid

Contact Center Supervisor

Patient Success Supervisor

Supervisor - Eligibility Insurance

Patient Access Advocate, FT Days/Midshifts

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