Lead Teller
PNC Financial Services Group —Carrollton, TX
- Full-time
- Spanish
- Mid-level
- Office
- Wellness program
- Health savings account
Teller Lead
Credit Union of Texas —Richardson, TX
- Contract
- Spanish
- Microsoft Outlook
- Writing skills
- On-the-job training
Quick Apply
8d
Lead Teller
Frost Bank —Grapevine, TX
- Full-time
- In person
- Mid-level
- Computer skills
- Leadership
- Paid holidays
- Disability insurance
Relationship Banker
Legacy Bank and Trust —Plano, TX
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Relationship Banker II
Simmons Bank —Dallas, TX
- Full-time
- Computer literacy
- Research
- Mid-level
Quick Apply
Personal Banker I (Full Time) - Plano, Tollroad
PROSPERITY BANK —Plano, TX
- Full-time
- Basic math
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- 3 years
- On-the-job training
Personal Banker I (Full Time) - Wylie
PROSPERITY BANK —Sachse, TX
- Full-time
- Basic math
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- 3 years
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Personal Banker I (Full Time) - Sterling Plaza
PROSPERITY BANK —Dallas, TX
- Full-time
- Basic math
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- 3 years
- On-the-job training
9d
Branch Operations Lead - Plano Market - Plano, Tx.
JPMorganChase —Plano, TX
- Weekends as needed
- Management
- Mid-level
- Office
- Health insurance
- Tuition reimbursement
9d
Branch Operations Lead - North Dallas Market- Dallas, TX
JPMorganChase —Richardson, TX
- Weekends as needed
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- Health insurance
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District Lending Specialist (Travel Required)
Heights Finance Corporation —Plano, TX
- $19.00 - $29.75 an hour
- Full-time
- No experience needed
- Office
- Driver's License
- Health insurance
- Dental insurance
Senior Teller/Customer Service Representative
PlainsCapital Bank —Dallas, TX
- Full-time
- Basic math
- Research
- Mid-level
- Paid holidays
- Paid time off
Teller/New Accounts Manager
Guaranty Bank & Trust —Royse City, TX
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Profit sharing
- Health savings account
3d
Customer Solution Center Specialist
PlainsCapital Bank —Dallas, TX
- $20 an hour
- Extended hours
- Background check
- Research
- Mid-level
- Paid holidays
- Paid time off
Quick Apply
District Lending Specialist (Travel Required)
Attain Finance —Plano, TX
- $19.00 - $29.75 an hour
- Full-time
- No experience needed
- Office
- Driver's License
- Health insurance
- Dental insurance
Personal Banker I (Full Time) - Grapevine Main
PROSPERITY BANK —Grapevine, TX
- Full-time
- Basic math
- Office
- 3 years
- On-the-job training
8d
Member Experience Specialist III (Personal Banker)
Neighborhood Credit Union —Prosper, TX
- $23.00 - $24.50 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
Quick Apply
Branch Operations Lead - Northwest Dallas Market - Irving, TX
JPMorganChase —Irving, TX
- Weekends as needed
- Management
- Mid-level
- Office
- Health insurance
- Tuition reimbursement
1d
Branch Operation Lead - Northwest Dallas Market - Flower Mound, TX
JPMorganChase —Flower Mound, TX
- Weekends as needed
- Management
- Mid-level
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- Health insurance
- Tuition reimbursement
4d
Branch Manager
Texans Credit Union —Carrollton, TX
- Full-time
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply

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Lead Teller

PNC Financial Services Group -
Carrollton, TX

Apply Now

Job Details

Full-time

Benefits

Wellness program
Health savings account
Paid holidays
Disability insurance
Dependent care reimbursement
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
401(k) matching
Life insurance
Prescription drug insurance

Qualifications

Customer communication

Full Job Description

Job Profile

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Lead Teller within PNC's Retail Branch Banking organization, you will be based in Carrollton, TX at the Hebron branch. Bilingual in Spanish or Korean preferred.

PNC is an in-office company that fosters a collaborative and supportive culture where employees can thrive. We encourage candidates to connect with their recruiter and hiring manager to discuss workplace expectations and confirm branch hours and shift details for this location.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

Coaches, mentors and leads tellers by example to deliver a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
Coaches, mentors and leads tellers by example in identifying opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
Coaches, mentors and leads tellers by example in performing lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
Coaches, mentors and leads tellers by example with clear communication skills, transaction handling and problem resolution processes. Assists the Branch Manager in performance management and new hire selection processes.
Coaches, mentors and leads tellers by example in adhering to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

To learn more about this and other opportunities on our team.Watch this video.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales

Competencies

Accuracy and Attention to Detail, Addressing Customer Needs, Coaching Others, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs

Work Experience

Roles at this level typically do not require a university / college degree, high school diploma or GED, but do require related experience or product knowledge to accomplish primary duties. Typically requires 1+ years of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

No Degree

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [email protected]. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Apply Now

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Position Overview

Job Description

Qualifications

Preferred Skills

Competencies

Work Experience

Education

Certifications

Licenses

Benefits

Disability Accommodations Statement

Equal Employment Opportunity (EEO)

California Residents