Director of Pharmacy
Southern Star Pharmacy
Plano, TX
Full-time
Job Overview
Southern Star Pharmacy is looking for a true pharmacy leader. We are not hiring someone to simply maintain the status quo. We are looking for a high-level Director of Pharmacy who can operate, grow, and lead an independent pharmacy with urgency, discipline, and measurable results.
This role is ideal for a pharmacist with experience running and growing pharmacies, building referral relationships, developing new revenue channels, improving operational efficiency, and leading a team with accountability. The right candidate understands that pharmacy is both a clinical service and a business. They must be comfortable leading operations, driving sales, developing physician and attorney relationships, expanding workers’ compensation and personal injury opportunities, and owning the performance of the pharmacy.
About Southern Star Pharmacy
Southern Star Pharmacy is an independent pharmacy based in Plano, Texas, serving patients, providers, clinics, attorneys, and healthcare partners across the DFW area. Our mission is to provide exceptional pharmacy care while building a pharmacy model that is relationship-driven, growth-focused, compliant, and profitable.
We are looking for a Director of Pharmacy who can help take the pharmacy to the next level.
Responsibilities
Pharmacy Operations and Compliance
- Oversee all day-to-day pharmacy operations, ensuring accuracy, efficiency, patient safety, and compliance with all state and federal pharmacy regulations.
- Maintain strict adherence to Texas State Board of Pharmacy requirements, DEA regulations, HIPAA standards, payer requirements, and internal policies.
- Implement systems to reduce errors, improve turnaround times, track key performance indicators, and ensure operational excellence.
- Manage inventory, purchasing, vendor relationships, medication availability, and cost control.
- Ensure the pharmacy is prepared for audits, inspections, payer reviews, and regulatory inquiries.
Growth, Sales, and Business Development
- Develop and execute a growth strategy to increase prescription volume, revenue, and profitability.
- Build and maintain strong relationships with physicians, clinics, case managers, attorneys, employers, referral partners, and healthcare organizations.
- Actively pursue new business opportunities in personal injury, workers’ compensation, specialty medication opportunities, cash-pay programs, and clinic partnerships.
- Work closely with the executive team to identify new service lines, revenue opportunities, and referral channels.
- Create and lead outreach strategies that position Southern Star Pharmacy as a trusted partner for providers, patients, and referral sources.
- Track referral sources, prescription volume, conversion rates, payer mix, revenue trends, and profitability by channel.
Personal Injury and Workers’ Compensation Focus
- Develop and grow Southern Star Pharmacy’s personal injury and workers’ compensation pharmacy programs.
- Build relationships with personal injury attorneys, orthopedic groups, pain management providers, surgical groups, urgent care clinics, occupational medicine groups, and workers’ compensation stakeholders.
- Understand the documentation, billing, communication, and service expectations required to succeed in PI and WC pharmacy.
- Help create streamlined processes for injured patients, attorney offices, providers, and case managers.
- Monitor collections, claims issues, reimbursement trends, and operational bottlenecks related to PI and WC business.
Financial Performance and Accountability
- Own pharmacy performance metrics, including prescription volume, gross margin, revenue, collections, inventory costs, labor efficiency, and profitability.
- Review financial reports and operational data to identify problems, opportunities, and trends.
- Make strategic recommendations to improve margins, reduce waste, and increase profitable prescription volume.
- Negotiate with vendors and wholesalers to improve pricing, terms, rebates, and product access.
- Hold the pharmacy team accountable to performance standards and productivity expectations.
Leadership and Team Development
- Lead, train, and hold accountable pharmacists, technicians, delivery staff, and support personnel.
- Create a culture of urgency, professionalism, patient care, sales awareness, and operational discipline.
- Set clear expectations for customer service, communication, workflow, accuracy, and teamwork.
- Identify staffing needs, performance issues, training gaps, and opportunities for team improvement.
- Serve as the example for professionalism, accountability, and ownership.
Qualifications Required
- PharmD degree or equivalent pharmacy degree.
- Active pharmacist license in good standing in the State of Texas.
- Minimum 3 to 5 years of pharmacy management experience preferred.
- Experience managing or growing an independent pharmacy strongly preferred.
- Strong understanding of pharmacy operations, compliance, payer requirements, inventory management, and team leadership.
- Proven ability to build referral relationships and drive prescription growth.
- Strong business acumen with the ability to understand revenue, margin, cost control, and profitability.
- Comfortable with sales, outreach, provider relationships, and growth expectations.
- Ability to lead in a fast-paced, high-accountability environment.
Preferred
- Experience with personal injury pharmacy.
- Experience with workers’ compensation pharmacy.
- Experience growing prescription volume through physician, clinic, attorney, or employer relationships.
- Experience negotiating with vendors, wholesalers, and third-party partners.
- Experience developing new service lines or pharmacy growth programs.
- Experience managing pharmacy technicians and operational staff.
Ideal Candidate
The ideal candidate is a high-performing pharmacy leader who does not need to be micromanaged. This person knows how to run the pharmacy, grow the pharmacy, protect the pharmacy, and lead the team.
We are looking for someone who:
- Thinks like an operator, not just a pharmacist.
- Understands that growth requires relationships, follow-up, sales, and execution.
- Can walk into physician offices, attorney offices, clinics, and healthcare organizations and confidently represent the pharmacy.
- Knows how to manage compliance without using compliance as an excuse for lack of growth.
- Can identify problems quickly and create solutions.
- Holds themselves and their team accountable.
- Is motivated by growth, performance, and building something meaningful.
What Success Looks Like
Within the first 90 days, the Director of Pharmacy should be able to:
- Stabilize and improve pharmacy operations.
- Evaluate staff performance and workflow.
- Identify immediate revenue opportunities.
- Begin building or strengthening referral relationships.
- Create a growth plan for PI, WC, provider referrals, and clinic partnerships.
- Improve visibility into key pharmacy metrics.
- Present clear recommendations to the executive team.
Long term, success will be measured by prescription growth, profitability, referral development, operational efficiency, compliance performance, team accountability, and the ability to turn Southern Star Pharmacy into a stronger, more profitable, and more scalable pharmacy operation.
Benefits
- Competitive compensation based on experience.
- 20 days of paid time off annually.
- 8 paid holidays annually.
- 401(k) with company match up to 4%.
- Bonus and commission opportunities.
- Healthcare insurance reimbursement.
- Leadership role with direct access to the executive team.
- Opportunity to grow and shape an independent pharmacy.
Schedule
- Full-time
- Monday to Friday
- Additional availability may be needed based on business needs
Work Location
In person
Plano, TX
Application Question To Consider
Please briefly describe your experience running, managing, or growing a pharmacy. Include any experience you have with independent pharmacy, personal injury, workers’ compensation, referral development, provider relationships, or pharmacy sales.
Apply
If you are a driven pharmacy leader with experience running and growing pharmacies, and you are ready to take ownership of operations, growth, compliance, and performance, we want to hear from you.
Join Southern Star Pharmacy and help us build the next phase of independent pharmacy care in Plano and across the DFW area.
Job Type: Full-time
Pay: $150,000.00 - $175,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Ability to Relocate:
- Plano, TX: Relocate before starting work (Required)
Work Location: In person
